Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,184
chart
#116
All reviews
Review RSS Feed
Feb. 13, 2023
Very satisfied with the app. Works super well, customizable and impeccable customer service. I love it!
Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far.
Feb. 7, 2023
Excellent app! Even though I haven't dug much into it, it offers countless features to make your life easier, and it's easy to set up and use.
Thank you so much for the great feedback you left! Great to hear you found it easy tu set up and use!
Jan. 27, 2023
Service rapide, agréable et efficace. Application facilement pramétrable, s'incruste facilement dans el template.
Hi there! Thanks so much for taking the time to share your positive experience :) We love it when our customers enjoy using our app. Chris
Jan. 24, 2023
Ottimo servizio. Piano gratuito essenziale, di facile comprensione e utile alla causa. Assistenza precisa tramite la live chat
Greetings! Thanks so much for taking the time to share your positive experience with Tidio :) It's feedback like yours that reminds us why we do what we do, and motivates us to push even harder to improve our app every day. Chris
Dec. 22, 2022
Amazing customer support and by far the best chatbox and chatbot I have found. And you can use it on your mobile if you are not on your computer.
Hi there! Thank you for the great review :) It's so good to know that you find Tidio to be the best chat app so far. Chris
Dec. 13, 2022
Incredible app, super easy set up and great UX. I've used Tidio at two companies I've worked at plus my own and it's the best app of its kind that I've tried. Their customer support is amazing too: big shout out to Mike for all his help!
Hi there! Thank you so much for the kind review :) It's great to know that you like our app so far, and that Mike provided amazing support when you needed it. Let us know in case you need any further guidance :) Chris
Dec. 7, 2022
With Tidio is an excellent way to attract, engage, and convert our clients with a easy chatbot builder.
Hi there! Thank you so much for the kind review :) It's great to hear that Tidio supports your business on so many levels. Chris
Nov. 25, 2022
had an issue and support helped resolve it quickly. very pleased with the service. So far a great app
Hi there! Thank you very much for your lovely review :) It's great to know that you are pleased with our services and support so far. Chris
Nov. 3, 2022
This is a great app. Very easy to activate & use. The service is outstanding, fast, and friendly. In a sea of options, this is one of the very best.
Hello there! Thank you so much for your lovely review :) It's great to know that you like Tidio so far. We'll make sure to keep up the good work! Chris
Oct. 5, 2022
i have was having some problems with the chat not showing on my site Dominika came in and fixed everything for me, I can chat again with my customers. great app definitely recommend
Hi there! Thank you very much for your lovely feedback :) It's great to hear that Dominika was able to help you, she's one of the best :) Let us know in case you need any more guidance. Chris
Oct. 5, 2022
Great app for live chat, their customer service is top notch. If you have any problem with the app, you can be sure they will give you a satisfactory answer in the best of their ability.
Hi there! Thank you so much for the lovely review:) It's so great to know that you are enjoying using Tidio so far, and that our Support Team helped you in a professional manner. We put great focus in that. Let us know if you have any other questions :) Chris
Sept. 22, 2022
Great sevice! Helphul application for the Shopify! Mike from the support service- the best! Eaily to communicate with tour customers!
Hi there! Thank you so much for the kind review :) Glad to hear that you like the app, and super happy that Mike was so helpful :) Let us know in case you have any other questions. Chris
Sept. 20, 2022
Works really well, customer service is quite attentive and helpful. We most defintely recommended. Easy to set up and customize
We really appreciate that you took some time to give us a review! We are always aiming to be as user-friendly as possible and we will continue doing so.
Sept. 20, 2022
This app is crucial for us to engage customers on our website. It is easy to setup and the chat support for this app is great. This factor is important when considering what apps to on board to your website. The support is probably as important as the feature it has.
Wow, thank you so much for taking the time to submit this review! We're very grateful for your feedback, and we hope your business continues to benefit from using Tidio!
Sept. 19, 2022
The Tidio Chat system has been great for our website, https://geojango.com Customers like the ability to instantly reach out about questions and we can quickly reach back to help in quickly closing a sale. The staff at Tidio has always been quick to help with questions. We are super pleased and recommend their app! We also like the way that we can add animated gifs in the chat and customize the colors. The workflows have been awesome! We figured out a way to block chats from locations that we are unable to service. That has been a great time saver. Just wish we could 'ban a visitor' very quickly. Currently, we have to dive into the Visitor Details 3 layers deep to ban someone that is trying to spam us. Hopefully, this will be available soon, otherwise all else is great!!!
Thank you so much for your great review! Please rest assured we have already passed the feedback in regards to a quicker way to ban visitors.
Sept. 16, 2022
This by far the best live chat app I've ever worked with, I have nothing else to ask for, it does it all and more!
Hi there! Thank you for taking the time to share such a great review :) We're so glad to hear that you think Tidio is the best live chat app so far. We will do all we can to keep it that way! Chris
Sept. 14, 2022
Great tool for lead capture. I have used it for more than a year and it works like a magic. Increased my lead capture and conversion.
Hi there! Thank you so much for your kind review :) It's great to know that you enjoy the app so far. Let us know in case you need any guidance. Chris
Sept. 12, 2022
We have been using this app for a few years now. Very user freindly and ut really helped in increasing conversions. Customer service is amazing as well.
Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app so far. Your loyalty and support means a lot to us. Chris
Sept. 9, 2022
Very good chat App with several functionalities as multiple languages support and chatbot. Recommended
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Hi there! Thank you so much for your great review. We are really happy to read that you're enjoying our multilingual options and Chatbots creator, we will definitely continue working on them! -Daniel
Sept. 7, 2022
This app has a really easy to learn interace, their customer service is phenomenal (simple and quick instruction while also being able to guide you via chat if you have any questions.)
Hi there! We really appreciate your review. :) We are extremely glad to read that our customer service team has been able to help you, please never hesitate to contact us for any questions you might have! - Daniel