Tidio: AI Chatbot & Live Chat
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genial , me encanta
Hi there, thanks a lot for such kind words!
Thank you so much for the great review!
Their app and website has been down for the last 3 days, not sure whats going on. Update - Tidio has been reliant and stable since and is working great for us.
Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio
I would recommend this to other small businesses. Been using for a couple months now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.
Thank you for your feedback! It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency. If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now highly reccomend
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!. If you ever need any assistance or have any questions, please don't hesitate to reach out at [email protected]. We're here to support you every step of the way!
We're honored by your 5-star rating! Thanks for choosing Tidio.
Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!
Thank you very much for such kind words -- it truly made our day to know you're satisfied with both -- the product and support received.
Es la aplicación más completa de chat. La llevamos usando desde el principio y vamos escalando con ellos.
Thanks so much for growing with us! 💙 We’re really happy to hear Tidio has been with you since the start of your journey.
Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.
Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)
Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.
I love Tidio. It's very easy to setup and use on my Shopify store. I was able to help a couple customers via live chat who had concerns about their orders. Tidio enabled me to address their issues in real-time which led to conversions. The platform makes delivering excellent customer service through multiple channels a breeze. Highly recommended for boosting conversions!
i just love it, so easy to use and keeps me informed of what's happening on my page
Thank you for your review, we're delighted to hear that operating Tidio is easy for you! It's our focus to keep the app user friendly :)
Hello! We're grateful for your review :-)
Excellent App. its free for small businesses, UI and Ux is magestic.
Hi there! Thank you so much for your kind feedback. We're glad to hear you enjoy the app :)
I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!
Arek really helped a lot. Quick response, very professional and has a very good attitude.
great customer service, issues resolved fast
Très bonne application. Je recommande vivement :-)
Thank you so much for taking the time to leave such a wonderful review!
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