Tidio ‑ Live Chat & AI Chatbot
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Great app. Easy to use. We tried 2 other leading apps and they were too complex and difficult to use. Also the support staff have been excellent to deal with.
Hi, our team always appreciates reading feedback like the one you left us! Thank you for your kind words and support.
Simple the best chat app around. Especially for Shopify users. Easy install, great usage. Great support that is always reachable. Love this app and the functionalities of it. Highly recommended for every store that wants to do just that much more for their customers! :)
We're delighted we could help, and we appreciate your nice words! If you have any more queries, please let us know!
We've only had but a month. So far set up has been simple. We like that the chat disappears when we are not available. The AI component seems like it will be extremely helpful. When we did have to troubleshoot an issue, support quickly responded and solved the issue.
Great app! I am still learning how to use it properly but the support team is always willing to help!
The app is pretty darn awesome but the customer support to help non techy people like me is second to none. Thanks so much team Tidio!
It's a great app to communicate with our customers live, fast and easy. The support system is also great.
I used Tidio chat two years ago and have come back again. It is now my go-to chat app for my customers on Shopify.
We are so glad that you chose Tidio again! We will do our best to provide a great experience for you.
Great little addition to our business. Very easy to setup. The customer support is pretty awesome. Easy to use interface and setup. No complaints over here,
Thank you for sharing a review of your recent experience. Our support team is committed to providing high-quality customer service, and we’re thrilled to hear that we are doing a good job!
most valuable tool we use at the company! Tidio has saved us significant time in customer communications
Thank you so much for your positive feedback! We are thrilled to hear you enjoy your experience with Tidio!
great app and way easier to use than other ones I have tried, so I'm sticking with Tidio. Great support team too
Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're delighted our Support Team has been helpful.
Application incroyable bien ! Parfait pour la communication avec les clients et mettre en place des séquences de messages automatique, en plus la fonction IA est présente dessus je recommande à 100% cette app !
Thank you so much for your kind words and for the recommendation! We are delighted to hear that you had such a great experience.
The customer service team was very professional and patient and dealt with the issue in a timely manner
Thank you for the review! We really appreciate your feedback about our team, we will do our best to offer the best support service!
Awesome app! works great for me and has many features that help me with customer support. Will definitely be the 1st app that I recommend for chatting on websites
I just started using the plugin, but it has been great so far!
Good app & support. I recommend for improving conversions on my site putnams.co.uk
Very speedy communication and was always available to help with any questions. They also provided picture instructions that made it easy to follow along.
very good app. The customer support is also great. You may try this. It is easy working with shopify
not bad. but I can't receive messages instantly through your web now. and min 100 characters are difficult to attach. thank you.
App fantastica, l'unica app adatta e consigliata per comunicare con i clienti in modo semplice e veloce. Supporto tecnico veramente ottimo e veloce a gestire e risolvere qualunque problema. Super consigliato!!
Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful. :) We hope that you'll continue using Tidio!
Amazing App and very good support! I always get to chat with an expert when I have a question and they always answer me very fast. Gladly recommend!
Thank you so much for your amazing feedback and for the recommendation! We're also very happy to read that our Customer Support Team has helped you. :) Should you need any assistance, you know where to find us!
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