Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#277
Shopify

All reviews

5 / 5 Share
May 30, 2023

Tidio is very easy to use and the support is excellent! I would highly recommend Tidio to anyone that needs a live chat widget on their website.

Store Using app Total reviews Average rating
WheelWiz 5 months 13 4.4
Developer Reply

Thank you for the fantastic feedback and the fact that you would (and hopefully will) recommend us :) Should you need any additional support, just let us know!

5 / 5 Share
May 11, 2023

Non la stiamo usando da molto, ma per il momento sembra estremamente funzionale e il support è molto veloce e disponibile.

Store Using app Total reviews Average rating
DKB Sport About 16 hours 2 5.0
Developer Reply

Thank you for your review! We hope that you'll continue using Tidio for a long time. :) And if you need any assistance or have any questions -- you know where to find our Customer Support Team!

5 / 5 Share
April 28, 2023

Awesome app for direct chatting with customers. Also the support team is so patience and kind. Thanks Marianna.

Store Using app Total reviews Average rating
Developer Reply

Howdy! Thank you so much for your amazing review! And thank you so much for your kind words, we're really happy to read that you're satisfied with our Customer Support Team! If you need any assistance -- you know where to find us. We will also pass on your message to Marianna. :)

5 / 5 Share
April 25, 2023

I can only sing praises about this amazing company. Always available and never had any issues with their service.

Store Using app Total reviews Average rating
Claro Jewels Over 4 years 9 5.0
Developer Reply

Thank you so much for your wonderful review! And thank you so much for your continuous support! We'll keep improving Tidio every single day!

5 / 5 Share
April 21, 2023

Great app, has simple navigation, and provides the metrics I need to understand customer volume of inquiries.

Store Using app Total reviews Average rating
HARMONY 783 Over 2 years 4 5.0
Developer Reply

Hi there! Thank you for the amazing review! :) We are glad to hear you like using Tidio and you know you can always count on us to help!

5 / 5 Share
April 13, 2023

Tidio is a really awesome app, terrific and fast customer support! Truly recommend dowloading it :-)

Store Using app Total reviews Average rating
Jack o Juno Over 1 year 8 4.5
Developer Reply

Thank you so much for your kind words and for the recommendation! It truly means a lot to us! You can also always count on our Customer Support Team -- we'll always be there if you need us. :)

5 / 5 Share
April 7, 2023

The support team are super helpful and their service absolutely improve our customer experiences. Thank you so much as always!

Store Using app Total reviews Average rating
Suigenkyo Online Store 15 days 2 5.0
Developer Reply

Thank you so much for your positive review! We are thrilled to read that our Customer Support Team has been of help to you and you can always count on us should you need any assistance! :)

5 / 5 Share
March 23, 2023

Disponible, à l'écoute et très investis dans la recherche de solution. Un grand merci à eux pour leur aide

Store Using app Total reviews Average rating
Helssy Hair 6 months 4 5.0
Developer Reply

Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far. Chris

5 / 5 Share
March 20, 2023

there are a lot of extra benefits you can use with tidio that other platforms don't have. I am just getting started with it but have been pretty impressed so far

Store Using app Total reviews Average rating
Developer Reply

Hi there! Thank you very much for your kind review:) It's great to know that you like our app so far. Please let us know in case you have any questions. Chris

5 / 5 Share
March 15, 2023

Helpful app, top-rated support! The chat is helping me to be in front of the customers anytime! Thank you!

Store Using app Total reviews Average rating
tabselect About 2 years 12 4.6
Developer Reply

Hi there! Thank you very much for the great review :) We're happy to hear that Tidio improved your website experience. Let us know if you have any other questions.

5 / 5 Share
March 15, 2023

Great and friendly support, the team responds quickly and is very helpful. I recommend this app.

Store Using app Total reviews Average rating
RAINSBERG About 1 year 3 5.0
Developer Reply

Thank you kindly for the positive feedback! We do our best to help when we can! Thank you for recommending Tidio!

5 / 5 Share
March 9, 2023

Great customer support from Mike, would highly recommend the app for a live chat solution. Will solve any teething issues you may have.

Store Using app Total reviews Average rating
Vintage Wholesale UK About 15 hours 5 5.0
Developer Reply

Thank you kindly for the lovely feedback! It was my pleasure to help you! Hope it will be smooth sailing from now on! Mike

5 / 5 Share
March 1, 2023

Great app! It does everything I need and the customer service if you have any questions is very quick.

Store Using app Total reviews Average rating
Carringtons Interiors About 15 hours 1 5.0
Developer Reply

Thank you for the awesome review! You can always count on our Customer Support staff to do their best to help with any issue that may come up!

5 / 5 Share
Feb. 27, 2023

the best and awesome customer service been using this chat for almost 3 years now! They are very attentive to customer service as well and always respond right away when they are open

Store Using app Total reviews Average rating
New Star Living Over 2 years 3 5.0
Developer Reply

Hi there! Thank you for the great review :) We are glad to hear you like the app and you know you can always count on us to help!

5 / 5 Share
Feb. 22, 2023

Very good chat app. They provide all main features in their free plan which is good for a new store to start with.

Store Using app Total reviews Average rating
The Land Spot 1 day 3 5.0
Developer Reply

Thank you for the review! Glad to hear you like the free plan, we do our best to offer the features to help start-up grow!

5 / 5 Share
Feb. 21, 2023

Tidio is really an amazing app, I almost use it in all my stores, It's really powerful, I will recoomend it to my colleague.

Store Using app Total reviews Average rating
polono 1 day 1 5.0
Developer Reply

Thank you for your great feedback and for recommending us to your colleagues! Hope they will enjoy using Tidio as you do!

5 / 5 Share
Feb. 17, 2023

It's early days but so far so good. I have a slightly complicated setup with subdomains but this has been navigated with brilliant support from the Tidio team. I am loving the fact that the integration with Shopify allows our customers to get immediate responses to some questions such as shipping costs, order tracking and more. This give the customer immediate service through the bot and saves me a job as well. I quickly got familiar with how the bots are set up and I am not a coder, just an average user. I'm excited to see where this leads us.

Store Using app Total reviews Average rating
Momiji-uk 2 days 2 5.0
Developer Reply

Hi! Thanks for the great review! Hope it is still going good! Really great to hear you enjoy the Shopify integration and features, we do our best to grow them! Should you have any questions just let us know!

5 / 5 Share
Feb. 13, 2023

Very satisfied with the app. Works super well, customizable and impeccable customer service. I love it!

Store Using app Total reviews Average rating
Sherpa Canada 5 months 1 5.0
Developer Reply

Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far.

5 / 5 Share
Feb. 7, 2023

Excellent app! Even though I haven't dug much into it, it offers countless features to make your life easier, and it's easy to set up and use.

Store Using app Total reviews Average rating
Jack N Roy Almost 2 years 12 5.0
Developer Reply

Thank you so much for the great feedback you left! Great to hear you found it easy tu set up and use!

5 / 5 Share
Jan. 27, 2023

Service rapide, agréable et efficace. Application facilement pramétrable, s'incruste facilement dans el template.

Store Using app Total reviews Average rating
Bien-stocker About 12 hours 4 5.0
Developer Reply

Hi there! Thanks so much for taking the time to share your positive experience :) We love it when our customers enjoy using our app. Chris

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