Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,345
Reviews
Chart
#423
Shopify

All reviews

5 / 5 Share
Aug. 22, 2023

I used Tidio chat two years ago and have come back again. It is now my go-to chat app for my customers on Shopify.

Store Using app Total reviews Average rating
SlipDoctors 8 months 4 5.0
Developer Reply

We are so glad that you chose Tidio again! We will do our best to provide a great experience for you.

5 / 5 Share
Aug. 18, 2023

Great little addition to our business. Very easy to setup. The customer support is pretty awesome. Easy to use interface and setup. No complaints over here,

Store Using app Total reviews Average rating
[ SMZK ] 11 days 2 5.0
Developer Reply

Thank you for sharing a review of your recent experience. Our support team is committed to providing high-quality customer service, and we’re thrilled to hear that we are doing a good job!

5 / 5 Share
Aug. 9, 2023

most valuable tool we use at the company! Tidio has saved us significant time in customer communications

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your positive feedback! We are thrilled to hear you enjoy your experience with Tidio!

5 / 5 Share
Aug. 9, 2023

great app and way easier to use than other ones I have tried, so I'm sticking with Tidio. Great support team too

Store Using app Total reviews Average rating
Just Calendars About 2 years 16 4.7
Developer Reply

Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're delighted our Support Team has been helpful.

5 / 5 Share
Aug. 9, 2023

Application incroyable bien ! Parfait pour la communication avec les clients et mettre en place des séquences de messages automatique, en plus la fonction IA est présente dessus je recommande à 100% cette app !

Store Using app Total reviews Average rating
Dermadia 28 days 5 5.0
Developer Reply

Thank you so much for your kind words and for the recommendation! We are delighted to hear that you had such a great experience.

5 / 5 Share
Aug. 7, 2023

The customer service team was very professional and patient and dealt with the issue in a timely manner

Store Using app Total reviews Average rating
ULTRON About 1 hour 1 5.0
Developer Reply

Thank you for the review! We really appreciate your feedback about our team, we will do our best to offer the best support service!

5 / 5 Share
July 7, 2023

Awesome app! works great for me and has many features that help me with customer support. Will definitely be the 1st app that I recommend for chatting on websites

Store Using app Total reviews Average rating
Lux Furniture About 11 hours 10 5.0
5 / 5 Share
July 5, 2023

I just started using the plugin, but it has been great so far!

Store Using app Total reviews Average rating
G-Flow Meters About 1 hour 1 5.0
5 / 5 Share
June 30, 2023

Good app & support. I recommend for improving conversions on my site putnams.co.uk

Store Using app Total reviews Average rating
Putnams About 2 years 9 5.0
5 / 5 Share
June 29, 2023

Very speedy communication and was always available to help with any questions. They also provided picture instructions that made it easy to follow along.

Store Using app Total reviews Average rating
Rocksteady Corp About 2 hours 2 5.0
5 / 5 Share
June 29, 2023

very good app. The customer support is also great. You may try this. It is easy working with shopify

Store Using app Total reviews Average rating
Blujellyfish Almost 4 years 2 5.0
5 / 5 Share
June 8, 2023

not bad. but I can't receive messages instantly through your web now. and min 100 characters are difficult to attach. thank you.

Store Using app Total reviews Average rating
MEEDEN ART 5 months 14 5.0
5 / 5 Share
June 5, 2023

App fantastica, l'unica app adatta e consigliata per comunicare con i clienti in modo semplice e veloce. Supporto tecnico veramente ottimo e veloce a gestire e risolvere qualunque problema. Super consigliato!!

Store Using app Total reviews Average rating
HITECHPRICE 8 months 3 5.0
Developer Reply

Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful. :) We hope that you'll continue using Tidio!

5 / 5 Share
May 31, 2023

Amazing App and very good support! I always get to chat with an expert when I have a question and they always answer me very fast. Gladly recommend!

Store Using app Total reviews Average rating
Flamme en Rose About 2 years 10 5.0
Developer Reply

Thank you so much for your amazing feedback and for the recommendation! We're also very happy to read that our Customer Support Team has helped you. :) Should you need any assistance, you know where to find us!

5 / 5 Share
May 30, 2023

Tidio is very easy to use and the support is excellent! I would highly recommend Tidio to anyone that needs a live chat widget on their website.

Store Using app Total reviews Average rating
WheelWiz 5 months 13 4.4
Developer Reply

Thank you for the fantastic feedback and the fact that you would (and hopefully will) recommend us :) Should you need any additional support, just let us know!

5 / 5 Share
May 11, 2023

Non la stiamo usando da molto, ma per il momento sembra estremamente funzionale e il support è molto veloce e disponibile.

Store Using app Total reviews Average rating
DKB Sport About 16 hours 2 5.0
Developer Reply

Thank you for your review! We hope that you'll continue using Tidio for a long time. :) And if you need any assistance or have any questions -- you know where to find our Customer Support Team!

5 / 5 Share
April 28, 2023

Awesome app for direct chatting with customers. Also the support team is so patience and kind. Thanks Marianna.

Store Using app Total reviews Average rating
Developer Reply

Howdy! Thank you so much for your amazing review! And thank you so much for your kind words, we're really happy to read that you're satisfied with our Customer Support Team! If you need any assistance -- you know where to find us. We will also pass on your message to Marianna. :)

5 / 5 Share
April 25, 2023

I can only sing praises about this amazing company. Always available and never had any issues with their service.

Store Using app Total reviews Average rating
Claro Jewels Over 4 years 9 5.0
Developer Reply

Thank you so much for your wonderful review! And thank you so much for your continuous support! We'll keep improving Tidio every single day!

5 / 5 Share
April 21, 2023

Great app, has simple navigation, and provides the metrics I need to understand customer volume of inquiries.

Store Using app Total reviews Average rating
HARMONY 783 Over 2 years 4 5.0
Developer Reply

Hi there! Thank you for the amazing review! :) We are glad to hear you like using Tidio and you know you can always count on us to help!

5 / 5 Share
April 13, 2023

Tidio is a really awesome app, terrific and fast customer support! Truly recommend dowloading it :-)

Store Using app Total reviews Average rating
Jack o Juno Over 1 year 8 4.5
Developer Reply

Thank you so much for your kind words and for the recommendation! It truly means a lot to us! You can also always count on our Customer Support Team -- we'll always be there if you need us. :)

Previous Page 31 of 54 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.