Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#277
Shopify

All reviews

5 / 5 Share
April 11, 2022

I am using this app to help my customers get immediate customer support, and get answers right away. The bot chats are easy to edit and very useful!

Store Using app Total reviews Average rating
Organic Vegan Deli 1 day 1 5.0
Developer Reply

Thank you for the kind words! We are glad to hear that your company benefits from using our software!

5 / 5 Share
April 3, 2022

Great integration with our Shopify Store, would definitely recommend to anyone looking for a live chat option.

Store Using app Total reviews Average rating
FraminghamWines 9 months 2 5.0
Developer Reply

Thank you for the lovely review! Thank you for the recommendation and should you need any help just reach out!

5 / 5 Share
March 30, 2022

TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP TROP BIEN

Store Using app Total reviews Average rating
Airton.be About 1 hour 1 5.0
Developer Reply

Thank you for your kind words! Should you need help with anything else just simply let us know :)

5 / 5 Share
March 28, 2022

Great solution... for the money... even better! Compared many other options - ranging from 2-50K a month - minimal differences.

Store Using app Total reviews Average rating
Saint Javelin 16 days 6 4.5
Developer Reply

Thank you for the Review! Great to hear you find our offer worth the price!

5 / 5 Share
March 24, 2022

I love the app! I paid for 10k visitors per month and my conversion rate go from 1.4 to 4.8 !! This is amazing and making me a lot of money automatically! The app has great functionalities which can drive you more money on the end of the day! Thanks again!

Store Using app Total reviews Average rating
shlio-bg.com Over 1 year 6 5.0
Developer Reply

Thank you for your honest review! We are really glad that you can scale your business with our help!

5 / 5 Share
March 21, 2022

It's been great so far. I have connected with a couple of prospective customers. It looks professional compared to other standard chat platforms. Very good customer support too!

Store Using app Total reviews Average rating
Greal 7 days 5 5.0
Developer Reply

Thank you, we are glad to hear that you have already gathered some leads! If you happen to have any further questions, you know where to find us!

5 / 5 Share
Aug. 15, 2025

I have had a great experience with Tidio. I used to use the chatbot flows, but the introduction of Lyro AI has been a gamechanger. Huge help and answers a ton of questions before we need to step in. There are a lot of chat options out there, but we think Tidio is the best.

Store Using app Total reviews Average rating
Grow Tents Depot Over 3 years 6 5.0
Developer Reply

Hello! Thank you very much for your kind review :) We are really glad that you are enjoying Tidio so far. Please let us know if you need any guidance, or have any suggestions or ideas. We'd love to hear them!

5 / 5 Share
March 17, 2022

Awesome customizations and their support team are stellar! Our customers are happy and so are we. Thanks Tidio team!

Store Using app Total reviews Average rating
Dr. Sebi's Cell Food 30 minutes 7 5.0
Developer Reply

Thank you very much for your kind review :) Glad to hear that you are enjoying Tidio so far. Do not hesitate letting us know if you need any assistance!

5 / 5 Share
March 14, 2022

I added Tidio not thinking much of it, but it has really great automations. I can't be there all the time, and it makes my store seem so much more professional. I am pleased with this app.

Store Using app Total reviews Average rating
Emerald Promise 27 days 1 5.0
Developer Reply

Thank you for the kind words! We are glad that you are enjoying our chatbots feature, there is more to come, so stay tuned. If you happen to have any questions or issues, do not hesitate to message us!

5 / 5 Share
March 14, 2022

We are trialling live chat and so far so good. Easy to use - the chat help received as also great. First day using it so will have more feedback later in the week.

Store Using app Total reviews Average rating
Jealous Gallery 8 months 1 5.0
Developer Reply

Thank you for sharing the review! Glad to hear you are finding Tidio easy to use. Should you have any questions or any issues come up just let us know via chat or email.

5 / 5 Share
March 3, 2022

Me gusta mucho esta app. El servicio al cliente es genial y me ayudo a solucionar problemas de instalación. Espero que me ayude a aumentar mis ventas. Gracias!

Store Using app Total reviews Average rating
Peace And Rock Boutique PR About 2 hours 3 5.0
Developer Reply

Thanks a lot for the five-star review and for taking the time to submit it! And we're absolutely sure your sales will now increase. :)

5 / 5 Share
Feb. 24, 2022

Great and quick support! I used the chatbot for some help and got very quickly response. It looked complicated at the beginning but once you understood the logic it is easy to manage yourself.

Store Using app Total reviews Average rating
HUMAN NEST 2 days 2 5.0
Developer Reply

We do our best to provide fast and reliable support both with our chatbots as well as with our live support agents. Let us know should you need more assistance! :)

5 / 5 Share
Feb. 23, 2022

I love tidio! best app in the world to connect with your visitors. I just tried it for the fist time and im blown away!

Store Using app Total reviews Average rating
PYRA Supply About 14 hours 1 5.0
Developer Reply

We are glad to hear we made such a good impression! We'll do our best to keep up the good work!

5 / 5 Share
Feb. 22, 2022

AMAAZZZINGGGG. so easy to use and customer service is prompt with replies. Helped me so much especially the integration part with to link Klaviyo using another app. Thank you so much!

Store Using app Total reviews Average rating
LUMI Beauty — Gleam Before Glam About 2 hours 1 5.0
Developer Reply

Thank you for your kind words, we do our best to reply to questions as fast and as best we can! Glad to hear you like our integration options! Should you need more help just let us know :)

5 / 5 Share
Feb. 21, 2022

I really like this app, it works as I expected. It is what I was looking for. Its tells you when you have a new visitor and the message appears right away.

Store Using app Total reviews Average rating
cnctoolsllc 3 days 1 5.0
Developer Reply

Thank you for leaving us some feedback! I really hope that you will keep enjoying Tidio!

5 / 5 Share
Feb. 14, 2022

Amazing live chat app! Really recommended, simply beautiful, the support is great. Lot of automated features too.

Store Using app Total reviews Average rating
Yūjin Over 1 year 12 4.2
Developer Reply

We are really glad to hear you are enjoying Tidio! Should you need any help or have some questions reach out to our Support Team!

5 / 5 Share
Feb. 10, 2022

Seriously awesome! I am really impressed with how easy, professional and effective this app is. I'm a big fan.

Store Using app Total reviews Average rating
Doodle Couture™ About 11 hours 7 5.0
Developer Reply

Wow! Lovely to see such great feedback for our app! Should you have any questions or further inquiries let us know! Enjoy using Tidio!

5 / 5 Share
Feb. 8, 2022

I am still in Demo mode and setting up the Bot to have quality conversations to acquire leads. But it seems pretty good so far! Helpful Support as well :)

Store Using app Total reviews Average rating
Eco Sustainable House 8 days 2 5.0
Developer Reply

Nice to see you're getting the hang of it! :) Our Support Staff will gladly help you with any inquiries you may have.

5 / 5 Share
Feb. 7, 2022

Best chat and chatbot app ever ! i really love it to keep in touch with my clients Doesn’t bug at all so professional

Store Using app Total reviews Average rating
OYA YOGA 4 days 2 5.0
Developer Reply

Thank you so much for the five stars! Glad to hear Tidio allows you to communicate with your customers with no issues!

5 / 5 Share
Jan. 31, 2022

So far I like this app and it appears like it will be easy to use. I'm new to Shopify so I haven't had a chance to use the app to the fullest, but the tech support was helpful when I had a question!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the top rating! I hope you enjoy Tidio even more the more you use it!

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