Tidio ‑ Live Chat & AI Chatbot

Great app that really helps to convert! Everything is well integrated to the website. The support is amazing! Highly recommend!

This app is so useful to connect with customer real time. Arek from customer service was extremely helpful when I had problem in the chat. He helped right away and solved my problem. Highly recommend this app!

Using for a couple of days and it sure is a seamless experience. Jan help us setting up the right settings for our needs. Thank you guys!

This app is extremely useful and well made. It has multilingual built-in features and the bots are incredibly helpful for increasing sales and subscribers. The customer support was absolutely PERFECT. Jakub helped me with lots of difficult questions, he resolved all my problems immediately and showed me lots of interesting possibilities.

Good app, very good support! It helps us with our business. Easy to set up different chatbot automations. Thanks a lot.

I love Tidio. I'm solo on customer support online, and using their tool allows me to handle customer requests from all my devices no matter where I am. I've set up a number of chatbots (premium feature) to handle FAQ and situations where customers just need a little extra guidance, but it's generally the same set of questions about pickups, wholesale or custom products. When there are a lot of customers shopping, this takes the pressure off an lets me focus on the ones who need specific help making their purchase. Being able to see what pages customers have visited and see their questions as they type them (both premium features that are worth it), make providing support much faster and easier. I'm also really happy with the level of support Tidio's team provides. They've been very responsive and helpful.

The best and only chat i will use on all of my sites and clients! The chat bots are an absolute game changer IF YOU PUT IN THE WORK TO SET THEM UP WELL, THEY ARE THE MOST VALUABLE ASSET

Really impressed with the amount of engagement from customers. Much better than a pop up for collecting email addresses and giving out discount codes.

Utilicé esta app y me ha funcionado de maravillas, solucionó el problema con carritos abandonados a demás de que ha sido muy útil para lograr ventas en mi tienda online. El servicio al cliente por chat super efectivo

It's been good in generating upsell and abandoned carts! Awesome quick response from customer service reps. Highly recommend.

Excellent app, works fantastically even if your business is small and only uses the free plan. Still feature-rich, and reasonable rates for increasing your plan for more services. Also prompt and friendly customer support! Definitely one of the best value and user friendly apps we use.

So far, great. Saved me a huge order when Shopify stalled an order. Shopify could not see the order but I could see what was in their cart with Tidio. The shopper had been ordering for 3 hours!

We love the app! We're using the free version and everything we need is possible. One of the few apps with live chat and they really do respond immediately. Support is very kind and helpful.

Wow! this app is incredible. Very will built, comprehensive and easy. The support is immediate and they resolve technical issues very quickly. High Recommend!

I love this app. it's convenient and help to improve your conversion rate, and also, the exceptionally good service from Jakub.

excellent service. The customer service is also friendly. I hope they will implement the suggestions as soon as possible.

Great must have app on your e-commerce store! I've had it for a couple of years now and is very effective!

Works very well 24/7 with no issues at all in nearly a year of usage. High recommendation for Tidio.

The app is great - extremely user-friendly and easy to set up. Plus it has been a very useful tool in generating leads!

So nice, you guys are so patient and your app is so great! Although we were in different place and time zone, the representative replied me in no time, and his advice was so helpful. Keep on good working!