All reviews

Rating Breakdown

  • 5
    85% (966 ratings)
  • 4
    8% (94 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (22 ratings)
  • 1
    4% (45 ratings)

Reviews with Text

  • 93% (1,057)
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5 / 5 Share

Aug. 26, 2020

The Chat Bot lead generator, Communicator and Email all in one integration is amazing! It is 100% worth the money. Great app and even better customer service.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5stars and kind words! :)

5 / 5 Share

Aug. 18, 2020

So far this app has been great! It saved a sale that we would have lost within the first 10 minutes of us setting it up.

Store

Deluvia

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

We are glad you are enjoying Tidio! Thank you so much for the review :)

5 / 5 Share

Aug. 13, 2020

I really like this app, it's reliable, easy to use, easily customisable and improves the customers experience. I have tried other apps and always come back to Tidio.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Thank you! We are happy that we consistently deliver and that you enjoy Tidio :)

5 / 5 Share

Aug. 10, 2020

Extremely well designed and thought out — they did this right! It was a great experience interacting with our first customer just a minute ago and then seeing that person start to checkout. We are still adjusting a lot of things with our site to reduce friction, and it's nice to have a little site helper always there to cover the bases. Thx Tidio folks!!

Using app

7 days

Total reviews

4

Average rating

3.3

Developer Reply

Thank you so much for your thoughtful and kind words :)

5 / 5 Share

Aug. 5, 2020

Tidio Live Chat is a fantastic app. The support is fast and always ready to help. The app works great and I am happy that we chose Tidio as our live chat and chat bot provider.

Using app

27 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words and the 5star review! :)

5 / 5 Share

July 31, 2020

fantastic app i gained so many customers using this app and its convert so well. i sealed so many deals chatting with the customer immediately Tidio chat alert me

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We are proud to be a part of your business! Thank you for the review :)

5 / 5 Share

July 24, 2020

I recently started using this app and it is working great so far. I'm so glad I found it, and I would recommend it to other eCommerce business owners.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 stars :)

5 / 5 Share

July 22, 2020

I've only been using Tidio for a few days, but it seems to be working well. Many of our new potential clients have been utilizing the chat bot to ask questions which we love. Since we sell international, the feature to translate into many different languages is very beneficial for us!

Using app

7 days

Total reviews

8

Average rating

5.0

Developer Reply

On behalf of the whole Tidio team, we thank you for the review :) We are proud to be a part of your business!

5 / 5 Share

July 20, 2020

A powerful marketing instrument, many customizable options, quick support, I am very satisfied with this app!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words and the review :)

5 / 5 Share

July 17, 2020

It´s just what I was looking for. :) Amazing ¡¡ Good job ¡¡ La recomiendo a todo el que tenga una tienda online y quiera tener un chat online que funcione sin ningún tipo de problemas.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much! We are very glad to be a part of your business :)

5 / 5 Share

July 16, 2020

Easy to set up, AI functionality can be as simple or involved as you wish (or none at all). Affordable, easy to use, effective... what more could you ask for?!

Using app

3 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for the review! We are very happy that Tidio is serving you well :)

5 / 5 Share

July 16, 2020

Have been using this app for a year or two. LOVE LOVE LOVE it! We've been using it as a strategy to increase conversions and decrease returns/exchanges and I truly believe it's made a big impact. Also now loving the integration with Shopify sales - so rewarding to see that data!

Using app

Over 2 years

Total reviews

9

Average rating

4.7

Developer Reply

This is exactly what we were going for :) Thank you for the review!

5 / 5 Share

June 19, 2020

Great app! I highly recommend it for chat. Our "chatters" thought it was very user friendly, and it helped with the success of our store. Our customers have been using successfully this app to ask questions.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2020

The one live chat app that rules them all. This has become an essential part of my online store. Thank you Tidio!

Using app

4 days

Total reviews

24

Average rating

5.0

Developer Reply

Thank you! We are proud to be a part of your business :)

5 / 5 Share

June 15, 2020

I tried many app for live chat. I love this one. You can set any situation, quick response and get detailed analyice

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

May 24, 2020

The app was very easy to integrated and started working immediately. I have been impressed so far and

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2020

This app is really cool if set up correctly, it can work wonders. Love the support team who respond really fast via Email. Stay blessed :-)

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2020

My first experience with a bot system, but I am familiar to the concept and though it haas been a few days my impression is that this is a customer focused great app!

Using app

About 24 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 23, 2020

I really like the free features on this happy. The UI is simple and easy to use and the functionality is good.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2020

Really good app! i recomend if your starting and eccomerce bussiness! really good the free app to see how it works

Store

ZAHATI

Using app

40 minutes

Total reviews

3

Average rating

5.0