Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,347
Reviews
Chart
#423
Shopify

All reviews

5 / 5 Share
Jan. 10, 2022

The chat support was very helpful, and he answered all my questions promptly, and he gave me complete information. Thank you so much!

Store Using app Total reviews Average rating
Smoky Mountain Beard Co. 11 minutes 17 4.1
Developer Reply

Thank you for the 5-star review! We really appreciate it!

5 / 5 Share
Jan. 3, 2022

En general es una buena aplicación, la conozco desde otras plataformas y funciona bastante bien, me gustaría que los planes de pago fueran un poco más accesibles, pero en general incluso el plan gratuito es bastante completo.

Store Using app Total reviews Average rating
hands & crafts 18 days 3 5.0
Developer Reply

Thank you for sharing your thoughts! I'm very glad to hear the free basic plan meets your expectations, but I'll make sure to pass your comments regarding our paid plans to the relevant team as well. Thanks again for the review!

5 / 5 Share
Dec. 23, 2021

Great option for chatbot on my website! Beautiful UI and easy to use. Paid plan allows us to give customers automatic replies when we're away. Phone app is a great tool as well!

Store Using app Total reviews Average rating
Self Funding 23 days 3 5.0
Developer Reply

Thank you so much for a 5-star review! :) Best of luck from our team!

5 / 5 Share
Dec. 22, 2021

Great customer service and answers fast. Great app and has great features, also has great chat box options

Store Using app Total reviews Average rating
EMIACTIVE 21 minutes 3 5.0
Developer Reply

Thank you so much for your kind review! We are really glad that you enjoy our features

5 / 5 Share
Dec. 21, 2021

Great app just what I needed. I love the part that everything is automated save me some trouble in the long run and their customer support is great as well.

Store Using app Total reviews Average rating
Trecela 1 day 6 5.0
Developer Reply

Thank you so much for your kind review! We are very proud of our chatbots, so we are happy to hear that you enjoy using them!

5 / 5 Share
Dec. 16, 2021

great app, the best there is out there. great support and fast response time. can totally recommends! Thanks guys

Store Using app Total reviews Average rating
Jaeger Fishing About 1 hour 11 5.0
Developer Reply

We are always trying to provide the best service possible! Thank you so much for the perfect score

5 / 5 Share
Dec. 15, 2021

I was looking for an app that offers a notification when customer are online and this app offers it! sooo happy ! :)

Store Using app Total reviews Average rating
Petit Laurier & Co About 13 hours 5 5.0
Developer Reply

Thanks a lot for the 5 stars! We are happy that you enjoy the features we provide!

5 / 5 Share
Dec. 14, 2021

Great feature on my website. Allows me to answer questions and direct customers to products in real time.

Store Using app Total reviews Average rating
Milk Shop Almost 2 years 2 5.0
Developer Reply

Thank you so much for your review! We are glad that you find our app useful and helpful!

5 / 5 Share
Dec. 13, 2021

It has great support, easy to use with integration, Customer support solved my problem in minutes !!

Store Using app Total reviews Average rating
StarBlue Over 2 years 2 5.0
Developer Reply

Thank you so much for your kind review! We really appreciate the 5 stars and are always ready to help

5 / 5 Share
Dec. 10, 2021

I am new to the app and just getting started. Mike at customer service was that best! Thanks a million for this great product and customer service! Can't wait to get started using it and see my business grow.

Store Using app Total reviews Average rating
Orgoman LLC About 6 hours 4 5.0
Developer Reply

Thanks a lot for your great review! We will let Mike know that he did an amazing job :)

5 / 5 Share
Dec. 3, 2021

This app has been extremely easy to use, not only for myself but my customers. I love the option to be able to use it on the computer as well as through the app. That makes it very easily accessible in the office or on the go. There have been a couple of times I had questions about a unique situation, and the customer service reps were VERY helpful. I highly recommend Tidio!

Store Using app Total reviews Average rating
GetMyFloors.com 11 months 4 5.0
Developer Reply

It is always a pleasure to help! Thank you for the great review and the 5 stars :)

5 / 5 Share
Dec. 3, 2021

Enkel att använda och kanonsupport! De svarade väldigt snabbt sedan löste vi mitt problem snabbt och enkelt :-)

Store Using app Total reviews Average rating
Studio5land About 1 year 2 5.0
Developer Reply

Thank you so much for the positive review and the 5 stars! We really appreciate your kind words

5 / 5 Share
Dec. 3, 2021

einfache Einbindung & Handhabung optimal für unsere Bedürfnisse Preis/Leistung top kann man nur empfehlen (Erfahrung nach 1,5 Wochen im Test)

Store Using app Total reviews Average rating
NobleDeer 23 days 9 5.0
Developer Reply

Thank you for the 5 stars and such an informative review! Hopefully, your enjoyment will only grow in the future

5 / 5 Share
Dec. 3, 2021

Amazing app. Great costumer service and the chatbots are just increddibile. HIghly recommencded to use them and not only the chat.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for such a great review! Great support and useful features are what we are known for :)

5 / 5 Share
Nov. 29, 2021

I love Tidio. It's simple, it works, Great Customer Support. It also forwards to my email platform when I'm not available. Highly recommended.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your kind review! We really appreciate it

5 / 5 Share
Nov. 29, 2021

Amazing customer service. Ian is very helpful in advising me about how to change the email address for my account.

Store Using app Total reviews Average rating
Lansley 4 months 2 5.0
Developer Reply

Thank you so much for taking your time and reviewing our product! We will make sure to let Ian know that he did a great job :)

5 / 5 Share
Nov. 25, 2021

Great app for online customer chat! Super easy to use and they even have a mobile app. Also really efficient customer support. Must recommend for any shopify store.

Store Using app Total reviews Average rating
Bradelis 7 months 5 5.0
Developer Reply

Thank you so much for such a positive review! We are glad that you find our app easy to use

5 / 5 Share
Nov. 25, 2021

Great support team. Any ideas I have, I run them by the team and they're always there to help. The upgraded feature of being able to see what customers are typing, really gives us an advantage to answering customer questions faster. And fast support is what customers need.

Store Using app Total reviews Average rating
Competitors Outlet Almost 2 years 18 5.0
Developer Reply

Thank you so much for the review! We are always eager to help our customers, so never hesitate to contact us if you need anything :)

5 / 5 Share
Nov. 24, 2021

Its been extremely great connecting with our guests on Tidio and also the customer support has been wonderful. Dominika went above and beyond to help me achieve my goal

Store Using app Total reviews Average rating
bluboho About 1 year 4 5.0
Developer Reply

Thank you so much for the perfect score and a great review! We will make sure to pass your kind words to Dominika :)

5 / 5 Share
Nov. 22, 2021

Awesome app and amazing support team. They helped with everything I needed and gave perfect instructions and pictures on how to do it

Store Using app Total reviews Average rating
AnythingEC About 4 hours 7 5.0
Developer Reply

Thank you for the perfect score! We are always happy to help and provide world-class support

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