Tidio ‑ Live Chat & AI Chatbot

April 23, 2020

Hey guys, in the shopify app store you'll find many awesome Apps but this one is so uuunbelievable amazing! It works really fluently and nice. I contacted the supported. They answered me within some minutes! Like it!

April 12, 2020

amazing app, very easy to use, now i can talk to my visitors as soon as they come to my store. Helps increase sales as you give visitors a code upon arrival on your site

April 7, 2020

So far this app goes beyond our expectations. We´re really happy working with it. It´s a jewel. And we´re also very impressed by Tidio´s support team, all questions are answered fast and these guys are very friendly and professional. It is not that we have stumbled across any trouble with the app, just base knowledge general questions and these guys have been there to assist us and help us with everything we have needed. So far, great app.

March 26, 2020

This is one of the best investments I have made in my business from the Shopify App Store. The Tidio app has helped us elevate our customer service and improved our communication from 6.5 to 9.5 on a scale of 1-10. Our customers are happier we can chat and respond in real-time and rate us higher than the competition. The chatbots help us convert even while we sleep. We signed up for both of their packages and we couldn't be happier. What are you still doing reading this review, go sign up now!!! As for me, I need to go respond to a customer online now via Tidio :)

March 20, 2020

Love this app, it works great and I can 100% say that it has increased our conversions. Also, customer service is top-notch! 10/10 would recommend.

March 19, 2020

Outstanding customer support... Very helpful all times through the day and night - Very good app! Bot programming takes a couple of days as a learning curve, but very fun and very easy to learn! Highly recommended!

March 19, 2020

It is quite awesome app that I've used ever! It makes our customer service easier and it increases our sales!

March 4, 2020

very noice.

Feb. 6, 2020

Ottima app, molto intuitiva e semplice da installare. Assistenza impeccabile, disponibilità a 100%, molto consigliata !!!

Feb. 3, 2020

We've tried a number of different chat applications, help desk and CX management tools. I really like Tidio more than the others. The UI is top notch, the bot feature is great, the integrations work well and the pricing is reasonable.

Jan. 31, 2020

We can't say enough great things about this app. It is easy to use, especially the app. Highly recommend.

Jan. 31, 2020

I love this app! It was recommended to me by our web designer. We used it for about two months and then I had some customization I wanted to add after becoming familiar with it. The chat app on the Tidio page helped me create a custom response bot for when I was unavailable and even helped me set up a Zapier Zap to send responses directly to my email. Amazing!

Jan. 28, 2020

I think this is the best live chat app out there. It's super streamlined and easy to use. It has really helped us up our customer service game.

Jan. 11, 2020

Great app! Exactly what I was looking for. Easy to set up and use, and lots of added features and benefits.

Dec. 31, 2019

It was very simple to install and we reached out to customer service (via chat) for what we thought was an issue but turned out to be user error (on our side)...They were very nice and very responsive. Very much a refreshing change to how chats normally go.

Dec. 18, 2019

What can I say, installed the app, set it up and within the first 24 hours we had almost £2000 in sales resulting from the live chat. Worth every penny, first impressions a superb app!!

Dec. 3, 2019

This App is really good and super quick, the best one out there. Great features and user friendly on both sides.

Nov. 29, 2019

Amazing! I chatted with Arik from the Tidio Support and he helped me to setup the complete app. Love it so far, it's working great and the visitors enjoy it as well.

Nov. 21, 2019

Tidio live chat is so so helpful and the group is very supportive they will help you anytime if you have issue or problem on the apps I strongly recommend this to all shopify shop owner.

Nov. 12, 2019

I used this app for my online jewelry store Studio L Jewelry. It is the PERFECT solutions for collecting leads, giving discounts, helping customers, and anything else you need for engagement on an e-commerce site. It's so easy to use and brilliantly designed. Don't have a e-commerce site without it!