Tidio ‑ Live Chat & AI Chatbot
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First, I love this app! As important, their Customer Service was excellent and very detailed and patient to explain my questions (Thanks Jan!).
Jan here, it was a pleasure. :) If you have any questions we are always happy to help!
Tidio works just great, it was recommended by a friend and it has honestly been the the best for my startup. Great tools and configuration options for bots, messages, client lists, etc. Also the interface is super fast for potential customers unlike others around. 100% recommended!
Thank you for the kind words and recommendation :)
I had an issue getting the Live Chat and Chatbots to work on my site. I used Tidio's live chat and spoke with a senior developer. He was super knowledgable and spent the time walking me through how to solve the issue. Once I had completed the steps, he tested it all for me and it worked great. He even replenished the bots used in the testing process :) Highly recommend for their support. I will now get on with using the app.
Thank you so much for your great review and the 5 stars :) We will make sure to compliment the person who helped you!
this app works great and I definitely recommend installing it! doesn't slow down the website at all!
Thank you so much for the review and for your recommendation!
Excellent App and great support - we have been using tideo for a few years now and we love it ! - a great sales tool to live chat with a customer - it really helps to get the sale !
We are proud to be a part of your business! Thank you for the 5 stars :)
日本語でやりとりをしても、不具合が出ません！ サポートにも日本語のままやりとりを送ってお返事をいただけます！（返事は英語でしたが… 管理画面が日本語になれば使いやすいので改善を待ってこれからも使用します！
レビューありがとうございます！管理パネルをさらに多くの言語に翻訳したいので、注意すべきことがあります:) Thank you so much for the review! We want to translate the admin panel to even more languages, so there is something to look out for :)
it's an easy to use app, especially love the multilanguage function. Very efficient support, highly recommended.
Thank you so much for the review! Glad you enjoy our features :)
App fatta molto bene, fornisce già parecchi modelli da cui partire. Permette di fare tutti i test del caso, si impara rapidamente. Unico consiglio forse fornire più indicazioni in fase di costruzione del chatbot.
Grazie mille per la tua recensione e per il tuo feedback! Faremo in modo di migliorare le nostre guide sui Chatbot in modo che siano più facili da usare per tutti :) Saluti! Thank you so much for your review and for your feedback! We will make sure to improve our guides about Chatbots so they are easier to use for everyone :) Cheers!
Works well, very happy with it. Lots you can do and its helping us get customer emails. Overall happy and good support
Hey! Thanks a lot for the review and the perfect score. We are happy that our product is already helping you with your business
This app is great! Reasonable pricing with amazing pre-made chatbots template. Great Customer Support.
Glad to hear that you enjoy our product! Thanks for the review :)
Tidio chat is the most affordable & flexible chat program for a small business. Before using this, we tried Zendesk and found its functions too segmented and adds unnecessary barriers to the workflow, i.e. "Chat" and "Bot" is two completely separate functions which you needed to pay siginificantly more for in Zendesk. Now, we only use Zendesk for email tickets and Tidio for chat. This seems to be the best solution for us for now.
Thank you for the amazing review, we really appreciate it! Enjoy your Tidio
This app has really helped us increase our conversions. Highly recommend. Visit Elixirshots.com if you want to check out our automation with Tidio
Thank you for the 5-stars! We are happy to hear that Tidio is already proving to be useful in your business :)
Fantastic app. Adds a lot of value for your customer service + Their support staff is quick and really helpful!
We really appreciate your review! Thanks a lot for the kind words :) Feel free to always reach out for help
it's more convenient than FB messenger, I think. And the customer service is there every time!!!!!!!
Thank you for the 5-star review! We are happy that you feel like you can always count on us :)
Love Tidio, we've been using it for a few years now, great customer support, great features, great price. 100% recommend.
Thank you so much for your kind words and a 5-star review :) Enjoy your Tidio!
amazing team very reactive which is always appreciated when you start using an app. Thanks a lot to Maciek for his help
Thank you so much for such a positive review! We will make sure to let Maciek know about this :)
The app is user-friendly and easy to integrate. allows to stay connected with visitors, and answer questions which can help with conversion rates. plus amazing customer support. Ian and Jakub have been super helpful with setup. highly recommend!
Thank you for the review! I will be happy to forward your kind words to Jakub :)
It's a really good app, it's help me a lot to understand my customers and the team is really good and efficient !
We appreciate the review! :)
The customer service replies to me instantly and solves my problem. Which helps me still be able to reply to my customer. what can I say? Awesome people, Awesome APP! Love it!
You are awesome! Thank you so much for the review :)
We are having great susses with the live chat on our website. Very happy with this app and the support.
We are happy to be a part of your business. Thank you for the five stars :)
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