Tidio ‑ Live Chat & AI Chatbot
Help shoppers instantly with live chat and AI-powered support.
Rating
4.7
feedback
1,241
chart
#78
All reviews
Review RSS Feed
Aug. 12, 2021
The app is user-friendly and easy to integrate. allows to stay connected with visitors, and answer questions which can help with conversion rates. plus amazing customer support. Ian and Jakub have been super helpful with setup. highly recommend!
Thank you for the review! I will be happy to forward your kind words to Jakub :)
Aug. 11, 2021
It's a really good app, it's help me a lot to understand my customers and the team is really good and efficient !
We appreciate the review! :)
Aug. 6, 2021
We are still experimenting with how to best use Tidio, but it is already encouraging sales and makes answering customer questions a snap.
Thank you very much for the review :)
Aug. 3, 2021
The customer service replies to me instantly and solves my problem. Which helps me still be able to reply to my customer. what can I say? Awesome people, Awesome APP! Love it!
You are awesome! Thank you so much for the review :)
Aug. 3, 2021
We are having great susses with the live chat on our website. Very happy with this app and the support.
We are happy to be a part of your business. Thank you for the five stars :)
July 30, 2021
Great app and friendly customer service. Cannot wait to implement this within my website. It's got great chatbot features that will prove to be useful.
Glad we can be of assistance to you. We're for you, in case you may have any questions :)
July 30, 2021
So easy to use and great service overall! Love the product and ability to customize the widget and settings.
Thank you for the kind review :)
July 29, 2021
Tidio is just awesome, their chatbot features are great for ecom companies - can't say enough good :)
Thank you so much for the 5 stars :)
July 26, 2021
Tidio is a very great APP. The service attitude is so good and professional. Really highly recommended.
Thank you so much, we are happy to be a part of your business :)
July 17, 2021
Quite simply the best live chat app you can use! having a dedicated iOS app is the killer feature! never miss a chat again!
Thank you so much for the 5 stars! :)
July 16, 2021
Easy to install, easy to configure, easy for support team to respond to questions. Pre built automations with options to add more as we grow, helped us get started quickly.
Thank you so much for the kind words! :)
July 13, 2021
Really easy to implement and customize. I like the ready to use chatbots they are. Also the support is good :)
We appreciate your kind review, thank you! :)
July 13, 2021
Exquisite look, easy to use, and not as expensive as other competitors. I loved it! And I recommend it!
Thank you so much for the kind words and recommendation! :)
July 12, 2021
La simplicité d'utilisation. On le prend en mais tres vite. Tres intuitif. Service client ultra efficace. J'aime le fait qu'il enveloppe plusieurs prestation en meme temps. On peut gerer le chat en direct, envoyer des emails, faire du marketing emailing c'est vraiment Top.
Thank you for the review! :)
July 8, 2021
It really helps me a lot! Besides, Dominika is a patient and professional customer service. She pointed my mistake just by one test.
Thank you so much, I will forward your kind words to Dominika! :)
July 5, 2021
Awesome. Free. What's not to like! There is also excellent and quick support. More features will be implemented with a stronger community. :D
Thanks for the review! More awesome features are coming we can promise you that! :-)
June 30, 2021
Excellent App for Chat System. I was looking for something like this from long time but now it has fulfilled the needs. thanks
Thanks a lot for the great review! We are always trying to provide the best and most useful product possible. Enjoy, and happy chatting!
June 30, 2021
Very easy to use and set up! The free version is all I need because we are a small team, but the upgrade looks nice if you have a large team and a large company.
Thank you for an awesome review! Our free-of-charge version has all of the needed essentials in it. We are super glad it works for you and your team :)
June 29, 2021
A great tool to automate the customer service process and engage new customers on our website. We've been able to capture new customers through this awesome engagement tool!
Hi there! Thanks a lot for the 5 stars and for choosing us as your go-to app :) We are sure that with great Customer Support, your company will grow in no time.
July 13, 2021
Really great app! Easy to use and great customer service. I had a problem with notifications, opened a chat and the problem was resolved in minuets. Thank you so much!
Thank you for the review! Providing your website visitors with instant solutions to their queries via live chat can boost your conversion rates and, in turn, increase your revenue. If you need any help with setting up your Tidio account - please don't hesitate to reach out to our Support team :-)