Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,345
Reviews
Chart
#402
Shopify

All reviews

5 / 5 Share
June 26, 2026

Tidio has been very useful for our online store. The live chat is easy to set up and helps us reply to customers faster, especially when they ask about products, delivery, or order details. The chatbot also saves time by answering common questions when our team is busy. Overall, it makes customer support smoother and more professional.

Store Using app Total reviews Average rating
dr.SK Skincare 3 months 1 5.0
Developer Reply

Thank you for you review! We're so glad to hear Tidio made a positive impact on your store. We truly appreciate your support!

5 / 5 Share
June 25, 2026

A very useful ai-powered live chat with great automation features.

Store Using app Total reviews Average rating
PerspectiveSkin.Care 15 days 5 5.0
Developer Reply

Thank you for the 5-star rating, we're thrilled!

5 / 5 Share
June 25, 2026

Store Using app Total reviews Average rating
Daddyshack 4 months 1 5.0
Developer Reply

We appreciate your review!

5 / 5 Share
June 22, 2026

能够很好的回复我的用户信息AI

Store Using app Total reviews Average rating
ONETIGRIS DOG GEAR 19 days 3 5.0
Developer Reply

Thank you for your review! We appreciate your support and look forward to being part of your continued success! 🚀

5 / 5 Share
June 21, 2026

Franchement bien !!

Store Using app Total reviews Average rating
Banzaï Editions Over 1 year 1 5.0
Developer Reply

Thank you a lot for your feedback :-)

5 / 5 Share
June 21, 2026

excelente recomendo

Store Using app Total reviews Average rating
Hobety PT About 2 months 1 5.0
5 / 5 Share
June 19, 2026

They make it easy to integrate live chat and AI responses, and the app is also easy to use.

Store Using app Total reviews Average rating
Stimulate Recovery 4 months 2 5.0
Developer Reply

Thank you for the 5-star review and positive feedback on our app!

5 / 5 Share
June 19, 2026

Store Using app Total reviews Average rating
CT Skills Online Courses 2 months 1 5.0
Developer Reply

Thanks a lot for your review!

5 / 5 Share
June 15, 2026

It is very good so far with no issues at all.

Store Using app Total reviews Average rating
Jewelry with Love Over 2 years 2 5.0
Developer Reply

Thank you for the 5-star review, it's appreciated!

5 / 5 Share
June 14, 2026

At first, the bot was not very intelligent, but after training, it works better.

Store Using app Total reviews Average rating
Albatross Industry About 2 months 1 5.0
Developer Reply

Happy to hear Lyro gets more and more useful for your company!

5 / 5 Share
June 12, 2026

Ottimo Ai bot per aiutare i tuoi clienti nella navigazione del sito e a convertire e risolvere problemi

Store Using app Total reviews Average rating
Bruno Calzature 8 days 2 5.0
Developer Reply

Thank you for your review! We appreciate your support and look forward to continuing to help your business grow. 🚀

5 / 5 Share
June 11, 2026

very user friendly and satisfying.

Store Using app Total reviews Average rating
ColoVantage Home Almost 3 years 2 5.0
Developer Reply

Thank you for the 5-star review! ⭐️⭐️⭐️⭐️⭐️

5 / 5 Share
June 11, 2026

Great app, we used this for a period of time and switched to Zendesk as we are more email focused but a month later and we are back as the Lyro Livechat agent is just too and solved so many queries before they even became an email ticket

Store Using app Total reviews Average rating
Royalcraft About 1 month 4 5.0
Developer Reply

Thanks for taking the time to share this—great to hear you came back! We’re especially glad Lyro AI has been able to make such a difference. That’s exactly the kind of proactive experience we’re aiming for. We’re always happy to help!

5 / 5 Share
June 10, 2026

非常好,对比于其他的聊天系统,它的ai确实能够帮你解决一些问题,明天更加智能!

Store Using app Total reviews Average rating
HVDI.com 16 days 1 5.0
Developer Reply

Thank you so much for your kind review! We’re really happy to hear Lyro has felt smarter and more helpful compared to other chat solutions. Your feedback means a lot to our team 🚀

5 / 5 Share
June 9, 2026

We've been using Tidio for our online store support at Tegami, and honestly — it's been a lifesaver. Super easy to set up, clean interface, and the free plan is actually useful (not just a teaser). What we love the most: Real-time chat with visitors The chatbot automations save us tons of time Mobile app works great — we can reply from anywhere Integrates perfectly with Shopify / WooCommerce And their support team? Surprisingly fast and friendly. If you're running a small shop and want something affordable yet powerful — go for Tidio. Highly recommended.

Store Using app Total reviews Average rating
Tegami About 1 month 2 5.0
Developer Reply

We really appreciate your kind words and sharing your experience with Tidio!

5 / 5 Share
June 7, 2026

great..ewww

Store Using app Total reviews Average rating
ZIPCushions 5 months 8 5.0
Developer Reply

We really appreciate the 5 stars!

5 / 5 Share
June 5, 2026

Wir nutzen Tidio mit dem Lyro AI-Agent in unserem Growshop und sind sehr zufrieden. Die Einrichtung ging schnell, der KI-Agent beantwortet einen Großteil der Standardfragen (Versand, Rabatte, Produktberatung) zuverlässig und rund um die Uhr – das spart uns als kleines Team enorm viel Zeit. Besonders gut: eigene Wissens-Einträge lassen sich einfach pflegen, und bei komplexeren Anliegen wird sauber an uns übergeben. Die Anbindung an Shopify funktioniert reibungslos. Klare Empfehlung für Händler, die ihren Support automatisieren wollen, ohne dabei unpersönlich zu wirken.

Store Using app Total reviews Average rating
HanseGrow GmbH 3 months 1 5.0
Developer Reply

We truly appreciate your support and are glad to have you with us. If you ever need anything, our team is always here to help.

5 / 5 Share
June 3, 2026

Tidio has simplified managing responses

Store Using app Total reviews Average rating
Walnut Creek Pets LLC 6 months 2 5.0
Developer Reply

Thank you for the review, it's rewarding to know Tidio helps you with your work!

5 / 5 Share
June 1, 2026

Outstanding solution. Has learned all about our product range, delivery options and returns and can handle the bulk of our questions.

Store Using app Total reviews Average rating
Léays Australia 15 days 1 5.0
Developer Reply

Thank you for your review! ⭐️⭐️⭐️⭐️⭐️ We’re happy to hear that Lyro has been able to learn and work so effectively!

5 / 5 Share
June 1, 2026

muito bom, ok

Store Using app Total reviews Average rating
Radali Shop 9 days 1 5.0
Developer Reply

Thank you so much! Feedback like yours motivates our whole team to keep improving every day. Thanks again for your support 🚀

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