Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,139
chart
#120
All reviews
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Nov. 28, 2025
Greater user interface and easy to use for beginners
Thank you for your review, we're happy you find Tidio easy to use!
Nov. 28, 2025
An effective tool, especially during peak season. We started using Flows, creating a complex menu and Q&A system, and now we've deployed Lyro AI. Lyro AI was fairly easy to train using data from our website. With Actions, customers can check the delivery status of their orders. The AI can also communicate in multiple languages, which is important to us.
Nov. 28, 2025
It's been very helpful for our business! Highly recommend.
Thank you, we appreciate your kind words!
Nov. 28, 2025
Very good app that is updated and answers my clients needs.
Thank you a lot for the amazing feedback!
Nov. 28, 2025
Helping a lot with decreasing volume
Thank you for the 5-star review!
Nov. 27, 2025
Very easy to use.
Thank you so much for the 5 stars — we really appreciate it!
Nov. 27, 2025
It's a great tool for boosting the sales! Loved seamless integration with Klaviyo via export to Shopify. If anything, I wish they had more flexible customization settings - having only one color for the chat button, home header area and message bubbles - is rather limiting.
Thank you so much for your feedback! It really means a lot to us:)
Nov. 26, 2025
We just started using it.... I can't explain why we didn't decided to use it earlier. We tested different solutions but Tidio seems to be most complex and complete solution for our business. Highly recommended app.
Thank you! We're glad our service is helping your business.
Nov. 26, 2025
It has help reduced a lot of common queries without any human interaction we really enjoy this product
Thank you! We're happy to hear everything’s working great for you.
Nov. 23, 2025
Great app
Thanks so much! We're glad you're enjoying Tidio!
Nov. 20, 2025
Tidio has been a great addition to my Shopify store. The setup was super quick, and the live chat + automated replies make customer support so much easier. The interface is clean, and everything works smoothly with Shopify. Really helpful app and highly recommended!
Thank you so much for sharing your thoughts! It's so great to know that Tidio supports your business so well in so many areas!
Nov. 20, 2025
Tidio is the Best chatbot in the world!!!!
Thank you so much for the kind review!!!
Nov. 19, 2025
It gives you affordable, AI-powered customer communication. Helps to streamline workflow.
Thanks so much for your review!
Nov. 18, 2025
Tidio has been very helpful for my store Liquid Gold 1 Therapy Oil.
Thank you for the 5-star review!