Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,241
Reviews
Chart
#300
Shopify

All reviews

5 / 5 Share
Sept. 5, 2020

Excellent interface and options. The dahsboard looks clean and easy to operate. I really like that everything is highly customizable, which is a great feature. Fantastic support by the developers. I am very pleased with everything so far!

Store Using app Total reviews Average rating
Avant Antique 2 days 3 5.0
Developer Reply

Thank you for reviewing our app! :)

5 / 5 Share
Aug. 26, 2020

The Chat Bot lead generator, Communicator and Email all in one integration is amazing! It is 100% worth the money. Great app and even better customer service.

Store Using app Total reviews Average rating
Beckys-Boutique.com 11 months 1 5.0
Developer Reply

Thank you so much for the 5stars and kind words! :)

5 / 5 Share
Aug. 18, 2020

So far this app has been great! It saved a sale that we would have lost within the first 10 minutes of us setting it up.

Store Using app Total reviews Average rating
Deluvia 5 days 5 5.0
Developer Reply

We are glad you are enjoying Tidio! Thank you so much for the review :)

5 / 5 Share
Aug. 13, 2020

I really like this app, it's reliable, easy to use, easily customisable and improves the customers experience. I have tried other apps and always come back to Tidio.

Store Using app Total reviews Average rating
Imogen's Luxuries Over 1 year 4 4.0
Developer Reply

Thank you! We are happy that we consistently deliver and that you enjoy Tidio :)

5 / 5 Share
Aug. 10, 2020

Extremely well designed and thought out — they did this right! It was a great experience interacting with our first customer just a minute ago and then seeing that person start to checkout. We are still adjusting a lot of things with our site to reduce friction, and it's nice to have a little site helper always there to cover the bases. Thx Tidio folks!!

Store Using app Total reviews Average rating
gabi+skin 7 days 4 3.3
Developer Reply

Thank you so much for your thoughtful and kind words :)

5 / 5 Share
July 31, 2020

fantastic app i gained so many customers using this app and its convert so well. i sealed so many deals chatting with the customer immediately Tidio chat alert me

Store Using app Total reviews Average rating
Jozelhair 8 months 5 4.0
Developer Reply

We are proud to be a part of your business! Thank you for the review :)

5 / 5 Share
July 24, 2020

I recently started using this app and it is working great so far. I'm so glad I found it, and I would recommend it to other eCommerce business owners.

Store Using app Total reviews Average rating
SKCreations, LLC 6 days 2 5.0
Developer Reply

Thank you for the 5 stars :)

5 / 5 Share
July 22, 2020

I've only been using Tidio for a few days, but it seems to be working well. Many of our new potential clients have been utilizing the chat bot to ask questions which we love. Since we sell international, the feature to translate into many different languages is very beneficial for us!

Store Using app Total reviews Average rating
FEMMES SANS PEUR 7 days 8 5.0
Developer Reply

On behalf of the whole Tidio team, we thank you for the review :) We are proud to be a part of your business!

5 / 5 Share
July 17, 2020

It´s just what I was looking for. :) Amazing ¡¡ Good job ¡¡ La recomiendo a todo el que tenga una tienda online y quiera tener un chat online que funcione sin ningún tipo de problemas.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much! We are very glad to be a part of your business :)

5 / 5 Share
July 16, 2020

Easy to set up, AI functionality can be as simple or involved as you wish (or none at all). Affordable, easy to use, effective... what more could you ask for?!

Store Using app Total reviews Average rating
Leading Solutions 3 months 5 4.8
Developer Reply

Thank you so much for the review! We are very happy that Tidio is serving you well :)

5 / 5 Share
July 16, 2020

Have been using this app for a year or two. LOVE LOVE LOVE it! We've been using it as a strategy to increase conversions and decrease returns/exchanges and I truly believe it's made a big impact. Also now loving the integration with Shopify sales - so rewarding to see that data!

Store Using app Total reviews Average rating
She Science Over 2 years 10 4.7
Developer Reply

This is exactly what we were going for :) Thank you for the review!

5 / 5 Share
July 14, 2020

Frankly, Tidio is amazing! They're going to save a lot of merchants from the "crash and burn" cycle because they have so many different options for the customer. My only pet peeve is that I have yet to merge with Facebook messenger - I set it up, but it's not functioning. I ended up having both messenger and "bot" on my homepage. However, I hope to fix that soon. Great job guys, but help me out with my messenger issue, please. Thanks.

Store Using app Total reviews Average rating
1TruTree Almost 3 years 3 5.0
Developer Reply

Thank you so much for the review! My colleague Maciek sent you an email regarding the Messenger integration. I am sure, we will get it resolved quickly :)

5 / 5 Share
June 19, 2020

Great app! I highly recommend it for chat. Our "chatters" thought it was very user friendly, and it helped with the success of our store. Our customers have been using successfully this app to ask questions.

Store Using app Total reviews Average rating
5 / 5 Share
June 15, 2020

I tried many app for live chat. I love this one. You can set any situation, quick response and get detailed analyice

Store Using app Total reviews Average rating
TagsForever (Zebrazzi) About 18 hours 1 5.0
Developer Reply

Thank you so much!

5 / 5 Share
May 24, 2020

The app was very easy to integrated and started working immediately. I have been impressed so far and

Store Using app Total reviews Average rating
GlassesEtc 1 day 4 5.0
5 / 5 Share
May 3, 2020

My first experience with a bot system, but I am familiar to the concept and though it haas been a few days my impression is that this is a customer focused great app!

Store Using app Total reviews Average rating
CoffeeNutz About 24 hours 7 5.0
5 / 5 Share
April 23, 2020

I really like the free features on this happy. The UI is simple and easy to use and the functionality is good.

Store Using app Total reviews Average rating
ThankGoodnessFoods About 7 hours 1 5.0
5 / 5 Share
April 23, 2020

Really good app! i recomend if your starting and eccomerce bussiness! really good the free app to see how it works

Store Using app Total reviews Average rating
ZAHATI 40 minutes 3 5.0
5 / 5 Share
April 23, 2020

Hey guys, in the shopify app store you'll find many awesome Apps but this one is so uuunbelievable amazing! It works really fluently and nice. I contacted the supported. They answered me within some minutes! Like it!

Store Using app Total reviews Average rating
BUHARRO About 15 hours 3 5.0
5 / 5 Share
April 12, 2020

amazing app, very easy to use, now i can talk to my visitors as soon as they come to my store. Helps increase sales as you give visitors a code upon arrival on your site

Store Using app Total reviews Average rating
MAHOSTYLE About 4 hours 1 5.0
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