Tidio ‑ Live Chat & AI Chatbot

So far this app goes beyond our expectations. We´re really happy working with it. It´s a jewel. And we´re also very impressed by Tidio´s support team, all questions are answered fast and these guys are very friendly and professional. It is not that we have stumbled across any trouble with the app, just base knowledge general questions and these guys have been there to assist us and help us with everything we have needed. So far, great app.

This is one of the best investments I have made in my business from the Shopify App Store. The Tidio app has helped us elevate our customer service and improved our communication from 6.5 to 9.5 on a scale of 1-10. Our customers are happier we can chat and respond in real-time and rate us higher than the competition. The chatbots help us convert even while we sleep. We signed up for both of their packages and we couldn't be happier. What are you still doing reading this review, go sign up now!!! As for me, I need to go respond to a customer online now via Tidio :)

Love this app, it works great and I can 100% say that it has increased our conversions. Also, customer service is top-notch! 10/10 would recommend.

Outstanding customer support... Very helpful all times through the day and night - Very good app! Bot programming takes a couple of days as a learning curve, but very fun and very easy to learn! Highly recommended!

It is quite awesome app that I've used ever! It makes our customer service easier and it increases our sales!

very noice.

We've tried a number of different chat applications, help desk and CX management tools. I really like Tidio more than the others. The UI is top notch, the bot feature is great, the integrations work well and the pricing is reasonable.

We can't say enough great things about this app. It is easy to use, especially the app. Highly recommend.

I love this app! It was recommended to me by our web designer. We used it for about two months and then I had some customization I wanted to add after becoming familiar with it. The chat app on the Tidio page helped me create a custom response bot for when I was unavailable and even helped me set up a Zapier Zap to send responses directly to my email. Amazing!

I think this is the best live chat app out there. It's super streamlined and easy to use. It has really helped us up our customer service game.

Great app! Exactly what I was looking for. Easy to set up and use, and lots of added features and benefits.

This App is really good and super quick, the best one out there. Great features and user friendly on both sides.

Amazing! I chatted with Arik from the Tidio Support and he helped me to setup the complete app. Love it so far, it's working great and the visitors enjoy it as well.

Tidio live chat is so so helpful and the group is very supportive they will help you anytime if you have issue or problem on the apps I strongly recommend this to all shopify shop owner.

I used this app for my online jewelry store Studio L Jewelry. It is the PERFECT solutions for collecting leads, giving discounts, helping customers, and anything else you need for engagement on an e-commerce site. It's so easy to use and brilliantly designed. Don't have a e-commerce site without it!

so far amazing this app gives you what you need with a beautiful and smart interface thanks allot for your effort

Love this app! It was exactly what we needed and it helps us communicate more with costumers. There is always someone online to help you with setting everything up too! The chatbots are really helpful as well. In the future it would be cool if the costumer could select what category they have a question about and the chatbot could then assign it to the correct operator. For example we have men's and women's clothing and we just re-assign the operator if one gets a question for the other department. Overall super helpful!

I'm currently on the free plan. This app is great, it's easy to set up, and I love that I can use it to interact with my customers via the app on my iPhone. It's a must!

Great chat app and amazing support team. They helped me change the location on the button and they are always there for any question.

We are happy with this app. It's easier for customers to contact us. We can set chatbots and business hours for the chat and chatbot. Thank you for offering a free plan, that's very helpful for small business.