Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,347
Reviews
Chart
#423
Shopify

All reviews

5 / 5 Share
July 24, 2020

I recently started using this app and it is working great so far. I'm so glad I found it, and I would recommend it to other eCommerce business owners.

Store Using app Total reviews Average rating
SKCreations, LLC 6 days 2 5.0
Developer Reply

Thank you for the 5 stars :)

5 / 5 Share
July 22, 2020

I've only been using Tidio for a few days, but it seems to be working well. Many of our new potential clients have been utilizing the chat bot to ask questions which we love. Since we sell international, the feature to translate into many different languages is very beneficial for us!

Store Using app Total reviews Average rating
FEMMES SANS PEUR 7 days 8 5.0
Developer Reply

On behalf of the whole Tidio team, we thank you for the review :) We are proud to be a part of your business!

5 / 5 Share
July 17, 2020

It´s just what I was looking for. :) Amazing ¡¡ Good job ¡¡ La recomiendo a todo el que tenga una tienda online y quiera tener un chat online que funcione sin ningún tipo de problemas.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much! We are very glad to be a part of your business :)

5 / 5 Share
July 16, 2020

Easy to set up, AI functionality can be as simple or involved as you wish (or none at all). Affordable, easy to use, effective... what more could you ask for?!

Store Using app Total reviews Average rating
Leading Solutions 3 months 5 4.8
Developer Reply

Thank you so much for the review! We are very happy that Tidio is serving you well :)

5 / 5 Share
July 16, 2020

Have been using this app for a year or two. LOVE LOVE LOVE it! We've been using it as a strategy to increase conversions and decrease returns/exchanges and I truly believe it's made a big impact. Also now loving the integration with Shopify sales - so rewarding to see that data!

Store Using app Total reviews Average rating
She Science Over 2 years 10 4.7
Developer Reply

This is exactly what we were going for :) Thank you for the review!

5 / 5 Share
July 14, 2020

Frankly, Tidio is amazing! They're going to save a lot of merchants from the "crash and burn" cycle because they have so many different options for the customer. My only pet peeve is that I have yet to merge with Facebook messenger - I set it up, but it's not functioning. I ended up having both messenger and "bot" on my homepage. However, I hope to fix that soon. Great job guys, but help me out with my messenger issue, please. Thanks.

Store Using app Total reviews Average rating
1TruTree Almost 3 years 3 5.0
Developer Reply

Thank you so much for the review! My colleague Maciek sent you an email regarding the Messenger integration. I am sure, we will get it resolved quickly :)

5 / 5 Share
June 19, 2020

Great app! I highly recommend it for chat. Our "chatters" thought it was very user friendly, and it helped with the success of our store. Our customers have been using successfully this app to ask questions.

Store Using app Total reviews Average rating
5 / 5 Share
June 15, 2020

I tried many app for live chat. I love this one. You can set any situation, quick response and get detailed analyice

Store Using app Total reviews Average rating
TagsForever (Zebrazzi) About 18 hours 1 5.0
Developer Reply

Thank you so much!

5 / 5 Share
May 24, 2020

The app was very easy to integrated and started working immediately. I have been impressed so far and

Store Using app Total reviews Average rating
GlassesEtc 1 day 4 5.0
5 / 5 Share
May 3, 2020

My first experience with a bot system, but I am familiar to the concept and though it haas been a few days my impression is that this is a customer focused great app!

Store Using app Total reviews Average rating
CoffeeNutz About 24 hours 7 5.0
5 / 5 Share
April 23, 2020

I really like the free features on this happy. The UI is simple and easy to use and the functionality is good.

Store Using app Total reviews Average rating
ThankGoodnessFoods About 7 hours 1 5.0
5 / 5 Share
April 23, 2020

Really good app! i recomend if your starting and eccomerce bussiness! really good the free app to see how it works

Store Using app Total reviews Average rating
ZAHATI 40 minutes 3 5.0
5 / 5 Share
April 23, 2020

Hey guys, in the shopify app store you'll find many awesome Apps but this one is so uuunbelievable amazing! It works really fluently and nice. I contacted the supported. They answered me within some minutes! Like it!

Store Using app Total reviews Average rating
BUHARRO About 15 hours 3 5.0
5 / 5 Share
April 12, 2020

amazing app, very easy to use, now i can talk to my visitors as soon as they come to my store. Helps increase sales as you give visitors a code upon arrival on your site

Store Using app Total reviews Average rating
MAHOSTYLE About 4 hours 1 5.0
5 / 5 Share
April 7, 2020

So far this app goes beyond our expectations. We´re really happy working with it. It´s a jewel. And we´re also very impressed by Tidio´s support team, all questions are answered fast and these guys are very friendly and professional. It is not that we have stumbled across any trouble with the app, just base knowledge general questions and these guys have been there to assist us and help us with everything we have needed. So far, great app.

Store Using app Total reviews Average rating
Joyeria La Esmeralda 1 day 5 5.0
5 / 5 Share
March 26, 2020

This is one of the best investments I have made in my business from the Shopify App Store. The Tidio app has helped us elevate our customer service and improved our communication from 6.5 to 9.5 on a scale of 1-10. Our customers are happier we can chat and respond in real-time and rate us higher than the competition. The chatbots help us convert even while we sleep. We signed up for both of their packages and we couldn't be happier. What are you still doing reading this review, go sign up now!!! As for me, I need to go respond to a customer online now via Tidio :)

Store Using app Total reviews Average rating
NOTIQ 2 months 20 5.0
Developer Reply

Thank you so much - reviews like yours motivate our team to work hard, but always with a smile on our faces! We couldn't be happier, as this is precisely the use case we've built our tool for.

5 / 5 Share
March 20, 2020

Love this app, it works great and I can 100% say that it has increased our conversions. Also, customer service is top-notch! 10/10 would recommend.

Store Using app Total reviews Average rating
Arcade Belts 2 months 13 5.0
Developer Reply

Thank you so much for your review. We're proud to support you! :)

5 / 5 Share
March 19, 2020

Outstanding customer support... Very helpful all times through the day and night - Very good app! Bot programming takes a couple of days as a learning curve, but very fun and very easy to learn! Highly recommended!

Store Using app Total reviews Average rating
In Season Jewelry 3 days 12 5.0
Developer Reply

Hi! Thank you for your review. We're really happy our app helps you day and night. We're always happy to help with the bots. :)

5 / 5 Share
March 19, 2020

It is quite awesome app that I've used ever! It makes our customer service easier and it increases our sales!

Store Using app Total reviews Average rating
ハピポート 5 days 2 5.0
Developer Reply

Amazing, thank you so much! :)

5 / 5 Share
March 4, 2020

very noice.

Store Using app Total reviews Average rating
SAJID Auto Online About 3 hours 6 5.0
Developer Reply

Noice! Thank you so much! :)

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