Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,143
chart
#114
All reviews
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May 31, 2017
The free version delivers an excellent basic package with lots of features and customizability - highly recommend!
May 30, 2017
Awesome customer service, Kamil was very helpful and patient and helped me through all the steps of setting up chat! thank you!
May 17, 2017
Great App! The customer service is amazing! They will answer any questions that you may have instantly. Great app to connect with your customers live, and increase your sales! You will be very happy :-)))
May 16, 2017
Awesome app and awesome support! I'm using the basic plan but still, the features that it offers are more than sufficient.
May 16, 2017
Amazing app! Really easy to setup and very intuitive. I was able to chat (of course!) with Tidio and they were able to answer my questions and guide me in the right direction with further customizations I wanted. Highly recommend it.
March 23, 2017
had a little issue (totally my fault) contacted their customer service 'of course through their chat option' they me sorted in seconds brilliant 5 star service lets hope i can now do the same through my own site Thanks
March 16, 2017
Great App! I can now stay in touch and answer any of my customers questions in just a few quick seconds! Excellent support also!
March 9, 2017
Great app. Simple to install and use. Has already secured two orders for me. One of them a huge deal. I especially like that you can have this on your phone. I won't miss an opportunity to chat with a potential customer and secure their business.
Jan. 31, 2017
Great UX - easily in my top 5 must-have apps for any Shopify store. Great work!
Jan. 25, 2017
Works very seamlessly. I like the automation options and the ability to get a Pop Up on my screen when I have a new site visitor. The mobile app is good but I've not had the opportunity to use it for a true chat just yet.
Jan. 20, 2017
Best chat app I've used. I had some trouble with the setting so I used the live chat and they helped me fix my problem in about 30 seconds!
Jan. 16, 2017
Great addition to our site! Customer journey and interaction has been super since deploying Tidio!