Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,241
Reviews
Chart
#300
Shopify

All reviews

5 / 5 Share
June 5, 2019

A superb app that lets you do everything you could possibly need from a chat app - also has a discreet design which I like. Keep up the good work!

Store Using app Total reviews Average rating
Niccolò P. 9 months 6 4.3
Developer Reply

Thank you! We're glad you like our design. :)

5 / 5 Share
May 27, 2019

The app is very intuitive and it has lots of features. The support is very responsive and helpful and can be reached instantly via chat. Above all else however, it made my site a lot more professional-looking and functional!

Store Using app Total reviews Average rating
Bønes and Balløøns 4 days 5 5.0
Developer Reply

Wow! Thank you so much <3

5 / 5 Share
May 16, 2019

WOW WOW WOW - this APP is awesome. Powerful and flexible. Customer support is rock solid and held my hand all the way - I highly recommend.

Store Using app Total reviews Average rating
Shamanic Supply About 6 hours 14 4.4
Developer Reply

Nice! Thank you so much! :)

5 / 5 Share
April 11, 2019

Great app - easy to use and awesome customer service. It's got a great customisable design and interface. Would recommend.

Store Using app Total reviews Average rating
Aceology 15 days 2 5.0
5 / 5 Share
April 1, 2019

It's perfect, but it's beautiful, but the most important thing is that their developer service is perfect. Their service deserves such a five-star

Store Using app Total reviews Average rating
5 / 5 Share
March 18, 2019

I love this app. plus the support team is ALWAYS so responsive. kudos. I recommend them for sure. thank you

Store Using app Total reviews Average rating
Yummyextensions About 21 hours 2 5.0
Developer Reply

Thank you so much, we're always happy to help! :)

5 / 5 Share
March 12, 2019

Load time is significantly faster than Tawk.to that we were using previously. Support is immediate and fantastic! 5 star App for sure!

Store Using app Total reviews Average rating
Bar & Cocoa 8 days 9 3.1
5 / 5 Share
July 1, 2024

You guys are all great - always there when I need you and super helpful. The Tidio chat app has been really beneficial for our business as our customers always have a lot of questions or can be a little shy and like to stay anonymous. It's also perfect for capturing leads while we sleep with the auto-bot. Really love how user-friendly and intuitive it is and have thoroughly enjoyed creating automations. Thanks a million from www.Siliconelovers.com!

Store Using app Total reviews Average rating
Developer Reply

Thank you so much! We're really happy you're with us! Best of luck from our team. :)

5 / 5 Share
March 1, 2019

Ich habe den Chat hier in Shopify und auf meiner Webseite erstellt. Das war ein wenig kompliziert, da ich zwei Accounts begonnen hatte ( TIPP: zuerst den Shopify Account registrieren und dann das Skript in die Website einfügen). Aber es wurde mir via Live Chat sofort geholfen!!! Tolles Beispiel, wie der Chat funktioniert! Ich denke, dass ich noch viel Spaß mit dem Live Chat haben werde :)

Store Using app Total reviews Average rating
digitalworld Academy OG About 1 hour 2 5.0
5 / 5 Share
Feb. 27, 2019

Check out carbonthat.com.au for as a test site. The Free plan is plenty, but depending on your site sessions, investing an extra few dollars a month, is well worth it. And Props to Martin from Live Chat, helped me every step of the way! Links well with the iOS app, great job guys.

Store Using app Total reviews Average rating
CarbonThat About 2 hours 2 5.0
5 / 5 Share
Feb. 22, 2019

Really great support. Useful app and does exactly what i was looking for. Thanks for the help Rafal!

Store Using app Total reviews Average rating
Art Bloom 10 days 5 4.8
5 / 5 Share
Feb. 22, 2019

A subtle addition to any site that really helps with customer assistance. Works great in free mode as well.

Store Using app Total reviews Average rating
Frosty Fruit 14 days 1 5.0
5 / 5 Share
Feb. 22, 2019

Chefswarehouse.co.uk is a new start-up store running under ultra-efficient process principles. We were looking for a best in class chat app to communicate with customers so Tidio came to our attention - But Hey, we've discovered we can do so much more for customer service & engagement with predefined & editable bots. Looking forward to developing our own customer-friendly AI functionality to stay lean & efficient - and of course customer friendly. So far delighted with Tidio, their help ...and really simple to understand videos. Peter

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 21, 2019

Awesome app and customer service. It's very intuitive and easy to use. Jose is the best, very helpful, fast and knowledgeable.

Store Using app Total reviews Average rating
Miss Sunshine About 11 hours 3 5.0
5 / 5 Share
Feb. 18, 2019

Great App to get in touch with your customers professionally and the support is very comprehensive and fast to find the right solution!

Store Using app Total reviews Average rating
TDL 15 days 3 5.0
5 / 5 Share
Feb. 12, 2019

I've been using Tidio App for two sites over the past year and half, Great features and automation to drive sales and customer interaction. I am also part of their Facebook group where you can speak directly to their staff. I had a few issues and started speaking to Rafal, 30 mins later.... everything was finely tuned to work nicely between two sites under one account. You can not go wrong with this app because of their crew specifically Rafal. He is a pro and can take your business to the next level. We will always use Tidio because of the customer service they give as well as a great product! Thanks again, Rafal!

Store Using app Total reviews Average rating
Vapor Technologies Austin Over 1 year 5 5.0
5 / 5 Share
Feb. 11, 2019

As a growing store, we love being available to our customers as much as possible, in an easily accessible and convenient way. While not always the most user-friendly on the back-end, their support is A+ and they always help us get where we want to be.

Store Using app Total reviews Average rating
ShotKam Over 1 year 1 5.0
5 / 5 Share
Feb. 1, 2019

Oscar is most helpful! They are always on standby and their customer service is fantastic. They answer all of my questions, they jump through all the hoops I set up too haha. Will keep this app forever, it's amazing!

Store Using app Total reviews Average rating
Dio Candle Company 16 days 20 5.0
5 / 5 Share
Jan. 31, 2019

It is very easy to install and works great, I have been using it for a few days and I think I'll keep it for definitely.

Store Using app Total reviews Average rating
RADIADORES DEYAC 3 days 1 5.0
5 / 5 Share
Feb. 15, 2019

I really like this app and would really recommend. It's easy and have all what you need. Greetings ⇒ https://spar-king.com/

Store Using app Total reviews Average rating
Spar King 21 days 17 5.0
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