Tidio ‑ Live Chat & AI Chatbot

March 12, 2018

Great App - easy to set up and use. Has really helped with our customer relations and reduced the number of returns/unhappy customers. Customer support was quick and really helpful with questions that I had!

March 1, 2018

Awesome service, it is a must have for all online businesses!

Feb. 28, 2018

Great service, no downtime, fast and responsive.

Feb. 26, 2018

Martin and his teammates provide great services. Would recommend to other shops.

Feb. 26, 2018

Great app for instant message, so we can comunitate with our visitors in time, recommend! www.iwistao.com

Feb. 23, 2018

Great service and love their automation tools and ability to connect with messenger! Highly recommended!!

Feb. 18, 2018

Great App! Greetings from Austria

Feb. 13, 2018

Just installed. Feel great so far, and the customer support is nice

Sept. 18, 2019

Excellent app! works well with shopify and very good support! recommend, only live app chat i have kept , already converted 3 sales in 24hrs from it. Kamal is great with support, super easy

Feb. 6, 2018

Initially I had tried Beeketing's FB messenger integration but was having major issues getting notifications on my phone -- seemed to be an issue with FB messenger, not beeketing, but still made their app less than great. (also, some of my customers don't have Facebook!!!) I switched to Tidio, using the free version -- glad I made the change, the interface is great for both my customers and me. I like that they have an app for iOS - I think they have it for android too. Excellent chat management all around, the app is nicely organized and the notifications work. Interestingly you can also hook your FB page messenger up to this and actually receive notifications! 2 birds, 1 app, fam. Also worth noting that the live chat feature doesn't cut into my theme AT ALL, not on the checkout page or add to cart button for desktop or mobile, and I'm using the Debut theme. If anything, it's even more out of the way, doesn't interfere with scrolling. Everything is professional. I haven't looked into their automation features yet but plan to soon. Install was really fast. Actually under 20 seconds. A+ all around!

Jan. 24, 2018

Easy set up. Looks great with my store, I had a choice of colors and photos, so it is a personal messenger. Happy so far. thank you

Jan. 9, 2018

Customer service was incredible! App is amazing!

Dec. 15, 2017

Perfect app. Customer service is flawless, answers enquiries quickly and accurately, and SLA seems to be at least 99.99%. A strong commendation.

Nov. 28, 2017

Great extension. Works seamlessly.

Nov. 17, 2017

Day 1 and so far so good - helped with conversions already today! So much easier than long, drawn-out email conversations. Helpful advisor on live chat for installing on my MAC too.

Aug. 30, 2025

Love it. Especially on mobile devices. Getting better every day -------- SuitsOutlets.com is the official website selling discounted men's suits.

Nov. 2, 2017

Application works great. Tidio looks good, downloads fast and is very userfriendly. Best app to communicate with customers and I've tested a lot of different apps.

Oct. 27, 2017

Love the app, but the service is next to none. We work with a lot of developers on Shopify and we have never had a better customer service experience. keep it up guys!

Oct. 26, 2017

Awesome app. We're on these chats like hawks and have seen a definite rise in conversion rates from people that are asking questions. The personal touch helps alot. Also the automation sequences are great to keep customers engaged when we're not around.

Oct. 24, 2017

Amazing support staff. Kamil was a pleasure to work with and he was patient with me while he fixed my issues. Highly recommended.