Tidio: AI Chatbot & Live Chat
All reviews
Easy to install and easy to use. Great for customer service! Truly recommended this app. AND IT'S FREE to start with.
Perfect, thank you so much.
One of my favorite apps, support is awesome! Very cheap compared to the value it has brought to our business.
Amazing, thank you!
Today was the first day using this tool, and I am in love. Support staff was fast, and very helpful.
Thanks! Best of luck from the Tidio team! :)
Easy to setup and works really great on all my devices! I needed help to change some settings and customer support was great1
This app is so easy to use, and the price point is really excellent. Being able to provide our customers with instants support -- and receiving it from this app's team -- is invaluable.
This may be the best kept secret of all the shopify eco system. Have tried maybe more than 10 chat solutions so far, but none would hold a candle to this in terms of useability, functionality and effectiveness. Would be happy if it could be a little cheaper but this really is great
Thank you so much for your review! Stories like yours motivate us to continue improving our service. :)
Great app and good support. Glad I tried it...........................................................
Thank you! <3
I have been looking for a chat function for our website for quite some time and stumbled across Tidio. I was immediately impressed with its simple set up, functionality, customizable settings, and also their amazing support team. I now have this set up on two websites, and will be adding to a third. Great app!
Amazing - thank you! It was a pleasure to chat with you over our support channel.
I installed this because I wanted a live chat app on my site. It took about 5 minutes total to set up from start to finish, including tweaking to my preferences. Don't look anywhere else, I did the research already this is the winner! Jan in customer service helped get everything perfect. Really fast response and help customizing thanks again!
Thank you so much, we're really happy to see your review! :) [And cheers from Jan - he was very excited to see this]
Use this app across all 3 of my websites, really simple setup, extremely versatile and the support stuff know what they doing.
Amazing - thank you for using our app on all 3 of your websites!
Great app, and even though it takes time to chat with people, it is really worth it. We get a lot of customers in our brick'n'mortar shop thanks to Tidio. Great great customer service also. Don't be affraid to pay to get the features, it's worth it.
Thank you so much - chats can take some time, but it's great to connect with your customers and learn their needs. Best of luck from our team!
Support is exceptional and perhaps the best of any app we have subscribed to! So far, about .06% of visitors have engaged with our semiautomated customer service bot. We will continue to test different variations to see what optimizes engagement the best.
Thank you so much for your amazing review. We hope the tests went well. Congrats on engaging your visitors! :)
I use this app to help me with customer support. I like that I can communicate with my customers over the phone tidio app on the go. Support is very helpful.
Thank you so much! :)
I have been using this app for 2 months now. I have both the communicator and chat features for a total of $30 per month. It is a great price point for me. After setting up automatic chat bots, the features and functions are great. I can see my live visitors and monitor this along with Google live view in Analytics. I have downloaded the app on my desktop and also iphone and both work seamlessly. After a Shopify glitch, the support team worked tirelessly to work out the issue. I highly recommend the app.
Thank you so much for your amazing review! :-)
A superb app that lets you do everything you could possibly need from a chat app - also has a discreet design which I like. Keep up the good work!
Thank you! We're glad you like our design. :)
The app is very intuitive and it has lots of features. The support is very responsive and helpful and can be reached instantly via chat. Above all else however, it made my site a lot more professional-looking and functional!
Wow! Thank you so much <3
WOW WOW WOW - this APP is awesome. Powerful and flexible. Customer support is rock solid and held my hand all the way - I highly recommend.
Nice! Thank you so much! :)
Great app - easy to use and awesome customer service. It's got a great customisable design and interface. Would recommend.
It's perfect, but it's beautiful, but the most important thing is that their developer service is perfect. Their service deserves such a five-star
I love this app. plus the support team is ALWAYS so responsive. kudos. I recommend them for sure. thank you
Thank you so much, we're always happy to help! :)
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