Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,241
Reviews
Chart
#300
Shopify

All reviews

5 / 5 Share
Nov. 2, 2017

Application works great. Tidio looks good, downloads fast and is very userfriendly. Best app to communicate with customers and I've tested a lot of different apps.

Store Using app Total reviews Average rating
Dylans Trading 28 days 2 5.0
5 / 5 Share
Oct. 27, 2017

Love the app, but the service is next to none. We work with a lot of developers on Shopify and we have never had a better customer service experience. keep it up guys!

Store Using app Total reviews Average rating
Shatkinfirst 23 days 1 5.0
5 / 5 Share
Oct. 26, 2017

Awesome app. We're on these chats like hawks and have seen a definite rise in conversion rates from people that are asking questions. The personal touch helps alot. Also the automation sequences are great to keep customers engaged when we're not around.

Store Using app Total reviews Average rating
Botanic Universe 7 days 7 5.0
5 / 5 Share
Oct. 24, 2017

Amazing support staff. Kamil was a pleasure to work with and he was patient with me while he fixed my issues. Highly recommended.

Store Using app Total reviews Average rating
Curl Collection About 1 year 3 4.7
5 / 5 Share
Oct. 17, 2017

The best customer service and has really helped our store so much. We offer one of a kind unique accessories so people are always emailing, our customers now reach out on here! So amazing!

Store Using app Total reviews Average rating
Hydeandhare About 1 month 5 5.0
5 / 5 Share
Oct. 16, 2017

Such a great app! Easily customized so it looks great on our website. Support is awesome and I really can't recommend it enough.

Store Using app Total reviews Average rating
Sportiqe 3 days 2 5.0
5 / 5 Share
Oct. 13, 2017

Absolutely love this app. What a great conversion increaser. Also amazing customer support by Tidio. Thumbs up

Store Using app Total reviews Average rating
Moonstonemagic About 1 hour 1 5.0
5 / 5 Share
Sept. 28, 2017

Just installed this app and was pleased to find support ready and available to guide me through a couple settings. So far this is a great app easy to use and lots of nice features

Store Using app Total reviews Average rating
Happy Dog Food 2 About 1 hour 13 4.5
5 / 5 Share
Sept. 20, 2017

So far it's worked great for us! We even switched over our other website to Tidio because we're able to manage everything in one place. Love it! Their support team is second to none. Very responsive and helpful. Would definitely recommend!

Store Using app Total reviews Average rating
Wildwood Grilling Outlet 2 months 2 5.0
5 / 5 Share
Sept. 12, 2017

Just downloaded it today - so far very happy with the customer service from Tidio support . I like that I can be available for my customers 24/7 via my mobile. Would recommend! www.kenzulatlas.com

Store Using app Total reviews Average rating
Kenzul Atlas About 2 hours 5 5.0
5 / 5 Share
Sept. 8, 2017

Easy to install, easy to use, super customizable, and great customer service! -Protein Milkshake Bar

Store Using app Total reviews Average rating
Proteinmilkshakebar Over 1 year 1 5.0
5 / 5 Share
Sept. 5, 2017

Extremly good looking chat, nice support - I am very happy with this and has already seen an increase in customers contacting me!

Store Using app Total reviews Average rating
Sovvackert Se 3 days 10 5.0
5 / 5 Share
Aug. 28, 2017

We've been using Messenger chat until now but Tidio was a great find for us. Yes it's a chat tool, but the real power comes from the ability to automate chat messages based on various events and triggers. This is really powerful and of course something you can't do with Messenger. Great app and really useful!

Store Using app Total reviews Average rating
The Revive Club 4 days 12 4.4
5 / 5 Share
Aug. 18, 2017

Incredible functionality, using tidio on two sites, but I can get messages from both sites in the tidio back office. Integration with email and Facebook messaging is phenomenal! Support is awesome! Thank you!

Store Using app Total reviews Average rating
Yunnansourcingus About 2 hours 2 5.0
5 / 5 Share
Aug. 14, 2017

The best app for live chats. I tried other chat programs and none of them is comparable to this gem! Easy to use, great support and the best functions. Finally a development team that understands what a business needs!

Store Using app Total reviews Average rating
Schleiftitan About 3 hours 2 5.0
5 / 5 Share
Aug. 11, 2017

I love this, I love this, I love this. Can't believe things can go this smoothly and app developer can think so much ahead. All my wishes (including full translation) fulfilled before even mentioning them. Can't live without this.

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 8, 2017

Excellent App. Congrats Tidio Live Chat

Store Using app Total reviews Average rating
Tamaritmotorcycles Com 32 minutes 1 5.0
5 / 5 Share
Aug. 4, 2017

Great chat app... I'd add in a few extra stars if I could!

Store Using app Total reviews Average rating
Clothing Arts 6 months 11 4.7
5 / 5 Share
July 20, 2017

The app is as good as it's customer service, which is 5-stars in our company's opinion. One of the best parts is that you get to use the app to learn how to make your own app better. The Tidio team is always there when you need them, and are helpful and patient no matter what we've wanted to know. We're very glad we found this app for our store. And I'm confident our customers are, too.

Store Using app Total reviews Average rating
Oxygenplusstore 3 months 1 5.0
5 / 5 Share
July 19, 2017

Installed the app months ago. We had to halt production of our website while figuring out the best approach to continue for our company. We came back and our trial had ended spoke with the support team and they extended the trial for us. Instant reply when I asked my question and the backends UI is amazing and straightforward very professional group from my first impressions. Think this app is going to help us a ton with communicating with our customers while they are on our website.

Store Using app Total reviews Average rating
Tasty Haze About 1 year 1 5.0
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