Tidio ‑ Live Chat & AI Chatbot
Offer instant support with chatbot and live chat interactions.
Rating
4.7
feedback
1,143
chart
#114
All reviews
March 12, 2016
After using a few live chat apps, Tidio is still the best choice out there in the app store. High recommended!
March 8, 2016
Awesome app! We love it at normareed.ca, especially being a dress store where our customers have many questions on fabrics, fitting, etc. great to be there for them live!
Jan. 15, 2017
Hey it's Dominique from http://JMLEGAZEL.com // Luxury Shoes and Patinas: Great App! With many features for many devices. Great help. One of the best. Very friendly.
Feb. 26, 2016
Love it. You can actually see what each customer is doing on your site. Great insight.
Feb. 19, 2016
Very good app, highly intuitive. Runs clean and helps with conversions. I highly recommend it.
Feb. 11, 2016
Tidio's performance is great. I really enjoy the multiple application across devices to keep me engaging my customers on the go. I had some hiccups with connection to Tidio from my site, but their support helped me fix the issues immediately. Very helpful
Feb. 11, 2016
Perfect solution and very good service. We have many websites and are able to connect them together to one single account!!
Jan. 11, 2016
So good and nice looking app. You can customize it to fit your theme. Professional. Top quality customer service.
Dec. 16, 2015
We love this app. My customers use it all the time. It notifies us within a minute that someone is online. It sends us daily reports just in case we missed someone. It is easy to set up, and easy to maintain. If I had one request, it would be to change the alert sounds. I am usually surrounded by machinery and several computers, and sometimes miss the incoming chats due to this dull alert tone. Otherwise I thank you for a fantastic app.
Dec. 16, 2015
This is a great App. Live customer chat has gained us a lot of sales. Installed the App on my phone and it's easy to use and you can scoop up extra sales any time of day. Use it as much or as little as you like. But just use it.
Dec. 15, 2015
We love this app! If you want to expand your company, this is the way to do it! Very pleased. 100% www.classicbritishspares.com to check it out!
Dec. 14, 2015
Awesome App; it's a great and faster way to communicate with your customers. I give this an A++++++ rating.
Nov. 4, 2015
Easy to use app that makes connecting with customers, answering questions and solving issues in real time a breeze. My customers love it! www.customknivesaz.com
Oct. 30, 2015
Fantastic app. Very easy and very useful. I like the designs and the functionality. Fast and friendly support. Developers are open to suggestions. Tidio is an absolute must have. Getting closer to your customers will make you more successful.
Oct. 10, 2015
Great App, Have been using it for about 4 months, I love the way that I can see my customers on my website in Real Time, and can watch the customer journey from page to page. The live chat feature is simple and has really helped me convert visitors to customers, especially when they have a quick question about a product or shipping, and they need an immediate answer. The only thing I can suggest is that when you get an offline message, there should be a feature that allows you to reply from within the Tidio Chat area, rather than have to go to your email client. Other than that Great App
Sept. 14, 2015
Great app to talk to customers and get them involved in your brand! Quick and easy set up with customisable options. The tech team are 100% on the ball if you have any questions! Every store should have this.