All reviews

Rating Breakdown

  • 5
    85% (968 ratings)
  • 4
    8% (94 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (22 ratings)
  • 1
    4% (45 ratings)

Reviews with Text

  • 93% (1,059)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2016

After using a few live chat apps, Tidio is still the best choice out there in the app store. High recommended!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 11, 2016

Highly recommend. Works great!

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

March 8, 2016

Awesome app! We love it at normareed.ca, especially being a dress store where our customers have many questions on fabrics, fitting, etc. great to be there for them live!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2017

Hey it's Dominique from http://JMLEGAZEL.com // Luxury Shoes and Patinas: Great App! With many features for many devices. Great help. One of the best. Very friendly.

Using app

11 months

Total reviews

16

Average rating

4.9

5 / 5 Share

Feb. 26, 2016

Love it. You can actually see what each customer is doing on your site. Great insight.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2016

Very good app, highly intuitive. Runs clean and helps with conversions. I highly recommend it.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2016

Tidio's performance is great. I really enjoy the multiple application across devices to keep me engaging my customers on the go. I had some hiccups with connection to Tidio from my site, but their support helped me fix the issues immediately. Very helpful

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2016

Perfect solution and very good service. We have many websites and are able to connect them together to one single account!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2016

Great App, easy to use and very useful for Customer Services

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2016

So good and nice looking app. You can customize it to fit your theme. Professional. Top quality customer service.

Using app

25 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2015

We love this app. My customers use it all the time. It notifies us within a minute that someone is online. It sends us daily reports just in case we missed someone. It is easy to set up, and easy to maintain. If I had one request, it would be to change the alert sounds. I am usually surrounded by machinery and several computers, and sometimes miss the incoming chats due to this dull alert tone. Otherwise I thank you for a fantastic app.

Using app

2 months

Total reviews

28

Average rating

5.0

5 / 5 Share

Dec. 16, 2015

This is a great App. Live customer chat has gained us a lot of sales. Installed the App on my phone and it's easy to use and you can scoop up extra sales any time of day. Use it as much or as little as you like. But just use it.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2015

We love this app! If you want to expand your company, this is the way to do it! Very pleased. 100% www.classicbritishspares.com to check it out!

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 14, 2015

Awesome App; it's a great and faster way to communicate with your customers. I give this an A++++++ rating.

Using app

About 3 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 12, 2015

Great app! Easy to install and works just great

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2015

Easy to use app that makes connecting with customers, answering questions and solving issues in real time a breeze. My customers love it! www.customknivesaz.com

Using app

3 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Oct. 30, 2015

Fantastic app. Very easy and very useful. I like the designs and the functionality. Fast and friendly support. Developers are open to suggestions. Tidio is an absolute must have. Getting closer to your customers will make you more successful.

Store

1der1

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2015

Great App, Have been using it for about 4 months, I love the way that I can see my customers on my website in Real Time, and can watch the customer journey from page to page. The live chat feature is simple and has really helped me convert visitors to customers, especially when they have a quick question about a product or shipping, and they need an immediate answer. The only thing I can suggest is that when you get an offline message, there should be a feature that allows you to reply from within the Tidio Chat area, rather than have to go to your email client. Other than that Great App

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 16, 2015

Super customer service! Very expeditious and customer focused!

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 14, 2015

Great app to talk to customers and get them involved in your brand! Quick and easy set up with customisable options. The tech team are 100% on the ball if you have any questions! Every store should have this.

Using app

About 2 months

Total reviews

4

Average rating

4.3