Tidio ‑ Live Chat & AI Chatbot

Aug. 30, 2015

It's very easy to use and very helpful to connect with my customers. I would definitely recommend it to a friend!!

Aug. 23, 2015

I have just completed my first week on the trial version and I am liking it very much. I did find the app would turn itself back on afterhours and although I named visitors, they often logged back in under a new ID #, so I wouldn't recognize returning visitors. That said, I LOVE this app! I made a sale the first day I used it, one that would never have happened without it. My store does not get a ton of visitors, so for now I have opted to continue on the free version. I only have one convo at a time, I don't use my phone for work. But if the paid version could get me good info on returning customer behavior or maybe their name before they chat, so I don't have to ask for it, I may upgrade then. Overall, awesome! Thanks so much :)

July 22, 2015

Good app and customer service—responded to my feedback! :) Thanks!

July 7, 2015

Good functionality within free version. Tidio team was very helpful resolving my issues and they even updated the application according my feedback. Recommended!

June 1, 2015

VERY easy to use. They are updating and asking for feedback. How awesome is that? They also have an iPhone app, so literally while im out in the field Im converting customers to purchase on my site. Now that is cool.

May 15, 2015

Easily one of the most reliable and straightforward shopify apps around. The service is easy to install always work and when your store is ready for the next level you opt for a paid service with even more features. For an online only store a live chat service adds so much value as your visitors know they can communicate directly with you. And Tidio's customer service is flawless!

Jan. 6, 2017

Tidio is easy to use, intuitive and very useful. This allows your customers to ask quick questions, and get quick answers. It even shows you what browser they are using, and allows you to save their email address and a name so you can target them in future. A fantastic app and a must have for every store.

July 23, 2014

Loving it! With the help of this app and a couple of other smart apps available on Shopify my online business is looking very professional :) Thanks www.mummyandmee.co.uk