Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,241
Reviews
Chart
#300
Shopify

All reviews

5 / 5 Share
June 27, 2016

Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!

Store Using app Total reviews Average rating
Adultsandcrafts About 2 hours 3 5.0
5 / 5 Share
June 21, 2016

Just made the switch from Zopim.

Store Using app Total reviews Average rating
Standingdesk About 2 hours 2 5.0
5 / 5 Share
June 17, 2016

Really helpful tool for instant communication with your customers and closing more deals on the spot ;)

Store Using app Total reviews Average rating
Zinvo 3 months 3 5.0
5 / 5 Share
June 7, 2016

We run an online bookstore specialised in English prep-tests in Japan. Live chat is not yet still popular in Japan. However, we have received very positive feedbacks from users so far who have interacted with us via the live chat that is offered by Tidio team. Since our user base is mainly Japanese, supporting Japanese language is a very crucial aspect for us to choose a live chat solution and Tidio is proven to be a great option to support Japanese language. Our experience with Tidio has been very successful one and we really appreciate Tidio for their platform and great supports.

Store Using app Total reviews Average rating
Choimirai 1 day 1 5.0
5 / 5 Share
June 7, 2016

Very impressed that I received a chat just 5 minutes after install and turn a "on the verge" unhappy customer, into a happy one with just a couple of pieces of info about their order.

Store Using app Total reviews Average rating
Joliebeauty About 2 hours 2 5.0
5 / 5 Share
June 2, 2016

Exactly what we were looking for and its free until you expand and really need the extra features. But free will get many stores by!

Store Using app Total reviews Average rating
Zwaveoutlet About 10 hours 2 5.0
5 / 5 Share
June 1, 2016

Easy to install, easy to customize, modern look & nice features

Store Using app Total reviews Average rating
Rickys Wall 3 days 2 5.0
5 / 5 Share
June 7, 2016

Extremely amazing support, you will be so impressed, they are always there to help. The staff answers all your questions quickly, helping you set up stuff, so it's not hard even for a low tech person like me.

Store Using app Total reviews Average rating
Maria Waye 11 days 1 5.0
5 / 5 Share
May 26, 2016

Great app. Works as it should. Easy to manage and customize. I highly recommend.

Store Using app Total reviews Average rating
5 / 5 Share
May 26, 2016

that its cool and easy to chatting with customer thank you helping me..

Store Using app Total reviews Average rating
5 / 5 Share
May 12, 2016

I installed this app a few days ago, and it is already proving its worth to us from our customers, early days, however at the moment i am chuffed, and we will definitely be keeping this and hopefully it will continue to be an incredible support to the company! thanks guys, great app, impressed so far!

Store Using app Total reviews Average rating
Endoflinefabrics 2 days 3 5.0
5 / 5 Share
May 6, 2016

so far, iam loving it.. it is very easy to install and use.

Store Using app Total reviews Average rating
Mansinoise 5 months 2 5.0
5 / 5 Share
May 5, 2016

Tidio has been the best chat app that I've used in a long time, and I think I've tried them all! Their support is great for getting things started and the widget is highly customizable. I highly recommend Tidio to anyone in need of a chat app.

Store Using app Total reviews Average rating
Funky Moose Records 1 day 50 4.7
5 / 5 Share
April 18, 2016

So far so good. The support staff was immediately available to answer questions and we're now set up and ready to go!

Store Using app Total reviews Average rating
American Tall About 2 hours 16 5.0
5 / 5 Share
March 28, 2016

So easy to install! The app had only been installed for about 10 minutes when we got our first chat. So great to be able to offer this kind of service and answer people's questions right away!

Store Using app Total reviews Average rating
Prxperformance About 2 hours 8 4.9
5 / 5 Share
March 24, 2016

Awesome App! I've only had it for a few days, but it's so easy to setup. Love it!!

Store Using app Total reviews Average rating
Karmak 2 days 11 5.0
5 / 5 Share
March 24, 2016

We have a gift card exchange and have been able to gain the trust of many more visitors by being able to respond live to their questions, resulting in more (larger) sales. We suspect even de possibility of performing a live chat increased trust and conversion rate. The software itself is intuitive and easy to use. We like the possibility to hand over conversations to another operator, the standard "quick responses" and the integrations (chrome, desktop).

Store Using app Total reviews Average rating
Wissel Nl 6 days 1 5.0
5 / 5 Share
March 23, 2016

We love Tidio Chat!! It is a great tool to help us help customers as they are browsing our site. Sometimes people have questions about the sizing of kids clothes, this a perfect way to get them an answer right away.

Store Using app Total reviews Average rating
Rack Pinion 3 months 1 5.0
5 / 5 Share
March 19, 2016

Great product, I am on trial now but I find it really easy to set up and use.

Store Using app Total reviews Average rating
Artbedding 1 day 6 5.0
5 / 5 Share
March 11, 2016

Highly recommend. Works great!

Store Using app Total reviews Average rating
Scalisiskincare 3 months 6 4.8
Previous Page 51 of 52 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.