Tidio ‑ Live Chat & AI Chatbot
All reviews
Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!
Just made the switch from Zopim.
Really helpful tool for instant communication with your customers and closing more deals on the spot ;)
We run an online bookstore specialised in English prep-tests in Japan. Live chat is not yet still popular in Japan. However, we have received very positive feedbacks from users so far who have interacted with us via the live chat that is offered by Tidio team. Since our user base is mainly Japanese, supporting Japanese language is a very crucial aspect for us to choose a live chat solution and Tidio is proven to be a great option to support Japanese language. Our experience with Tidio has been very successful one and we really appreciate Tidio for their platform and great supports.
Very impressed that I received a chat just 5 minutes after install and turn a "on the verge" unhappy customer, into a happy one with just a couple of pieces of info about their order.
Exactly what we were looking for and its free until you expand and really need the extra features. But free will get many stores by!
Easy to install, easy to customize, modern look & nice features
Extremely amazing support, you will be so impressed, they are always there to help. The staff answers all your questions quickly, helping you set up stuff, so it's not hard even for a low tech person like me.
Great app. Works as it should. Easy to manage and customize. I highly recommend.
that its cool and easy to chatting with customer thank you helping me..
I installed this app a few days ago, and it is already proving its worth to us from our customers, early days, however at the moment i am chuffed, and we will definitely be keeping this and hopefully it will continue to be an incredible support to the company! thanks guys, great app, impressed so far!
so far, iam loving it.. it is very easy to install and use.
Tidio has been the best chat app that I've used in a long time, and I think I've tried them all! Their support is great for getting things started and the widget is highly customizable. I highly recommend Tidio to anyone in need of a chat app.
So far so good. The support staff was immediately available to answer questions and we're now set up and ready to go!
So easy to install! The app had only been installed for about 10 minutes when we got our first chat. So great to be able to offer this kind of service and answer people's questions right away!
Awesome App! I've only had it for a few days, but it's so easy to setup. Love it!!
We have a gift card exchange and have been able to gain the trust of many more visitors by being able to respond live to their questions, resulting in more (larger) sales. We suspect even de possibility of performing a live chat increased trust and conversion rate. The software itself is intuitive and easy to use. We like the possibility to hand over conversations to another operator, the standard "quick responses" and the integrations (chrome, desktop).
We love Tidio Chat!! It is a great tool to help us help customers as they are browsing our site. Sometimes people have questions about the sizing of kids clothes, this a perfect way to get them an answer right away.
Great product, I am on trial now but I find it really easy to set up and use.
Highly recommend. Works great!
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