Tidio: AI Chatbot & Live Chat for Shopify

Tidio: AI Chatbot & Live Chat

AI agent for sales and support. Live chat, email, social...
Rating
4.8
Feedback
1,348
Reviews
Chart
#423
Shopify

All reviews

5 / 5 Share
Aug. 27, 2016

We've been using the free app for a couple of months, no problems, works great!

Store Using app Total reviews Average rating
Merry Bath 4 months 16 5.0
5 / 5 Share
Aug. 25, 2016

Very easy to install, great customer service and user friendly interface. Truly a 'one click install'.

Store Using app Total reviews Average rating
Truckinjerky About 2 hours 2 5.0
5 / 5 Share
Aug. 23, 2016

So far so good! Easy to set up and meshes well with my overall theme of my store. Still on free trial version, check it out! www.Monkey-Threads.com

Store Using app Total reviews Average rating
Monkey Threads About 3 hours 1 5.0
5 / 5 Share
Aug. 22, 2016

We just started using it (free version so far) but find it easy to use and the support is very helpful. I like the way the Chat feature floats in the lower right corner of our website window...and stays there no matter if the customer scrolls up or down. Nice app!

Store Using app Total reviews Average rating
Oakforless About 2 hours 1 5.0
5 / 5 Share
Aug. 11, 2016

Really cool app. Good to connect with customers

Store Using app Total reviews Average rating
Swell Vision About 2 hours 2 5.0
5 / 5 Share
July 25, 2016

Tidio is a great way to instantly connect with customers. We use it every day!

Store Using app Total reviews Average rating
Westek 2 11 months 1 5.0
5 / 5 Share
July 23, 2016

Great service, makes my business run that much more efficiently and makes my company look more professional to our clients and potential clients.

Store Using app Total reviews Average rating
E K Vintage Wood About 2 hours 2 5.0
5 / 5 Share
Aug. 1, 2016

Tidio has been a great help in servicing our customers in real time. Very easy to set up and a snap to use. Our customers have clearly been happy having support just a click away!

Store Using app Total reviews Average rating
Generalknot 16 days 4 5.0
5 / 5 Share
June 30, 2016

I like the easy set up and the customization you have with this app. It's by far the best I've used. They also have great customer support. Thank you!

Store Using app Total reviews Average rating
Xlvita About 2 months 2 5.0
5 / 5 Share
June 29, 2016

Just getting started, but seems like a great app. Modern design, easy to use and flexible. Also, the iPhone app that goes with it seems really good.

Store Using app Total reviews Average rating
Jackson Wayne About 20 hours 1 5.0
5 / 5 Share
June 28, 2016

This is a great program, which offered us immediate assistance with our website setup and helped us gain & keep new customers. Highly recommend it, and if you don't believe it... TRY it for free!

Store Using app Total reviews Average rating
Shipwreck Mercantile About 3 hours 1 5.0
5 / 5 Share
Aug. 12, 2016

Seems like a great product (I've only began to use it, so will update this comment if things s=change as I use it more and more!), and the support staff are very helpful:-) www.balingtapedirect.com UPDATE 12 AUG 2016. I have found this App to be gr8. and already I am earning more sales because of communication via the app from customer who want to know more before making a purchase. Its Gr8:-) Also I need some help and contacted the support team, and I have to say the response was fast and very helpful. 10 outta 10.

Store Using app Total reviews Average rating
Baling Tape Direct About 2 months 2 5.0
5 / 5 Share
June 27, 2016

Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!

Store Using app Total reviews Average rating
Adultsandcrafts About 2 hours 3 5.0
5 / 5 Share
June 21, 2016

Just made the switch from Zopim.

Store Using app Total reviews Average rating
Standingdesk About 2 hours 2 5.0
5 / 5 Share
June 17, 2016

Really helpful tool for instant communication with your customers and closing more deals on the spot ;)

Store Using app Total reviews Average rating
Zinvo 3 months 3 5.0
5 / 5 Share
June 7, 2016

We run an online bookstore specialised in English prep-tests in Japan. Live chat is not yet still popular in Japan. However, we have received very positive feedbacks from users so far who have interacted with us via the live chat that is offered by Tidio team. Since our user base is mainly Japanese, supporting Japanese language is a very crucial aspect for us to choose a live chat solution and Tidio is proven to be a great option to support Japanese language. Our experience with Tidio has been very successful one and we really appreciate Tidio for their platform and great supports.

Store Using app Total reviews Average rating
Choimirai 1 day 1 5.0
5 / 5 Share
June 7, 2016

Very impressed that I received a chat just 5 minutes after install and turn a "on the verge" unhappy customer, into a happy one with just a couple of pieces of info about their order.

Store Using app Total reviews Average rating
Joliebeauty About 2 hours 2 5.0
5 / 5 Share
June 2, 2016

Exactly what we were looking for and its free until you expand and really need the extra features. But free will get many stores by!

Store Using app Total reviews Average rating
Zwaveoutlet About 10 hours 2 5.0
5 / 5 Share
June 1, 2016

Easy to install, easy to customize, modern look & nice features

Store Using app Total reviews Average rating
Rickys Wall 3 days 2 5.0
5 / 5 Share
June 7, 2016

Extremely amazing support, you will be so impressed, they are always there to help. The staff answers all your questions quickly, helping you set up stuff, so it's not hard even for a low tech person like me.

Store Using app Total reviews Average rating
Maria Waye 11 days 1 5.0
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