Tidio: AI Chatbot & Live Chat

Awesome App; it's a great and faster way to communicate with your customers. I give this an A++++++ rating.

Easy to use app that makes connecting with customers, answering questions and solving issues in real time a breeze. My customers love it! www.customknivesaz.com

Fantastic app. Very easy and very useful. I like the designs and the functionality. Fast and friendly support. Developers are open to suggestions. Tidio is an absolute must have. Getting closer to your customers will make you more successful.

Great App, Have been using it for about 4 months, I love the way that I can see my customers on my website in Real Time, and can watch the customer journey from page to page. The live chat feature is simple and has really helped me convert visitors to customers, especially when they have a quick question about a product or shipping, and they need an immediate answer. The only thing I can suggest is that when you get an offline message, there should be a feature that allows you to reply from within the Tidio Chat area, rather than have to go to your email client. Other than that Great App

Great app to talk to customers and get them involved in your brand! Quick and easy set up with customisable options. The tech team are 100% on the ball if you have any questions! Every store should have this.

I have just completed my first week on the trial version and I am liking it very much. I did find the app would turn itself back on afterhours and although I named visitors, they often logged back in under a new ID #, so I wouldn't recognize returning visitors. That said, I LOVE this app! I made a sale the first day I used it, one that would never have happened without it. My store does not get a ton of visitors, so for now I have opted to continue on the free version. I only have one convo at a time, I don't use my phone for work. But if the paid version could get me good info on returning customer behavior or maybe their name before they chat, so I don't have to ask for it, I may upgrade then. Overall, awesome! Thanks so much :)

Good app and customer service—responded to my feedback! :) Thanks!

Good functionality within free version. Tidio team was very helpful resolving my issues and they even updated the application according my feedback. Recommended!

Tidio is easy to use, intuitive and very useful. This allows your customers to ask quick questions, and get quick answers. It even shows you what browser they are using, and allows you to save their email address and a name so you can target them in future. A fantastic app and a must have for every store.

Loving it! With the help of this app and a couple of other smart apps available on Shopify my online business is looking very professional :) Thanks www.mummyandmee.co.uk