Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#267
Shopify

All reviews

5 / 5 Share
April 14, 2026

been using tidio for more than an year and it's working pretty well for us.

Store Using app Total reviews Average rating
Skullvibe Over 4 years 8 5.0
Developer Reply

Thank you a lot for the kind words!

5 / 5 Share
April 14, 2026

Ich bin bislang sehr zufrieden mit Tidio, da bei uns die Live-Chat Funktion mit das wichtigste ist. Bislang konnte keine andere Chatting-App unsere Wünsche so erfüllen. Das senden von Produkten im Chat sieht außerdem verdammt gut aus!

Store Using app Total reviews Average rating
Amora Fragrance About 2 years 2 5.0
Developer Reply

Your review made our day! :-)

5 / 5 Share
April 11, 2026

Es rapido el bot y si da informacion adecuada a la tienda

Store Using app Total reviews Average rating
INNOVA-TECH 17 days 1 5.0
Developer Reply

Thank you for the 5-star review! 💙

5 / 5 Share
April 11, 2026

Great tool for adding a chatbot and live support yo your Shopify website

Store Using app Total reviews Average rating
Bambuá About 2 months 4 5.0
Developer Reply

Thank you for the feedback!

5 / 5 Share
April 9, 2026

Very cool app

Store Using app Total reviews Average rating
Cushion Embrace 20 days 1 5.0
5 / 5 Share
April 6, 2026

Easy to use

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for your review! 💙 We’re happy to hear everything’s running smoothly for you.

5 / 5 Share
April 3, 2026

Absolutely incredible! Super user friendly! Has made my life as a Customer Experience Manager much smoother and easier.

Store Using app Total reviews Average rating
AROMELY 4 months 3 5.0
Developer Reply

Thank you so much for the review! 🙌 We truly appreciate your support and are glad to be part of your workflow. If you ever need anything, we’re always here to help.💙💚

5 / 5 Share
April 1, 2026

Store Using app Total reviews Average rating
SUPERFIN Almost 2 years 3 5.0
Developer Reply

We appreciate your review!

5 / 5 Share
April 1, 2026

Tidio has been a very powerful tool for our company for sometime and the improvements only continue to make customer interactions easier. Our team loves the ease of use and the high design look is an added bonus that matches our brand perfectly. Great customer service too. Thank you!

Store Using app Total reviews Average rating
BASHES. Over 4 years 4 5.0
Developer Reply

Your review truly made our day!

5 / 5 Share
March 30, 2026

Great to use, reply to customer, strong feature and where we receive the most customer interaction.

Store Using app Total reviews Average rating
TRANSFORM-U 29 days 3 4.7
Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share
March 30, 2026

encuentro muy util el apoyo a los emprendedores con esta tecnologia en sus tiendas de ecommerce. que siga creciendo y mejorando! felicitaciones

Store Using app Total reviews Average rating
Developer Reply

Thank you a lot - your review made our day!

5 / 5 Share
March 30, 2026

Well done guys

Store Using app Total reviews Average rating
Developer Reply

Thank you for your kind words and 5-star rating! ⭐

5 / 5 Share
March 28, 2026

Excelente, me esta ayudando mucho, espero sacarle mas provecho, tengo 1 mes de usarlo

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the 5-star review!

5 / 5 Share
March 26, 2026

Tidio is a amazing tool. I love how lyro understand everything properly and respond to the customers.

Store Using app Total reviews Average rating
Lunex Hearing 20 days 1 5.0
Developer Reply

We really appreciate your positive feedback; it really means a lot!

5 / 5 Share
March 25, 2026

I have used this in the past (during the pandemic when we had to work from home) so I was super excited to get to download it again for our new website. So far so good, I love the different plan options and the ability to customize the widgets. Super helpful for our company!

Store Using app Total reviews Average rating
New Jersey Cribs 15 days 1 5.0
Developer Reply

Thank you so much for sharing your experience—we’re thrilled to have you back with Tidio! It’s wonderful to hear that our platform continues to meet your needs, especially as your company grows.

5 / 5 Share
March 25, 2026

Tidio has been an excellent app for my business. It is user-friendly, reliable, and has helped me improve communication with my customers. The setup process was simple, and the tools make customer support faster and more efficient. I am very happy with the experience and highly recommend it to other business owners.

Store Using app Total reviews Average rating
Border3d About 15 hours 7 5.0
Developer Reply

Thank you so much for your kind words and recommendation! It’s incredibly rewarding to know that our user-friendly platform and efficient tools have helped streamline your customer communication and support.

5 / 5 Share
March 25, 2026

Tidio is a great support for our customer care team, enabling us to chat live with customers and resolve issues in real time. When the operators are not online, it responds quite well to requests, and we deal with them in the morning. We sell mostly furniture with many specifications that need to be understood by the client, and Tidio is able to keep them engaged while we find information.

Store Using app Total reviews Average rating
Design Italy About 5 years 7 4.9
Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear that Tidio has become such a valuable part of your customer care team.

5 / 5 Share
March 25, 2026

Store Using app Total reviews Average rating
AW Furniture 4 months 1 5.0
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
March 24, 2026

Fantastica, la migliore tra i chatbot, leggermente costosa ma utilissima

Store Using app Total reviews Average rating
5 / 5 Share
March 24, 2026

Perfect experience

Store Using app Total reviews Average rating
GoldenFragance 2 months 1 5.0
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