Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#267
Shopify

All reviews

5 / 5 Share
Feb. 27, 2026

Tolle App! Alles funktioniert tadellos. Ich kann Tidio nur wärmstens empfehlen!

Store Using app Total reviews Average rating
Noblecut® About 2 months 1 5.0
Developer Reply

Thank you so much for your support! 💙

5 / 5 Share
Feb. 27, 2026

A real time saver for me. I was using the Shopify chat, but Tidio responds to 90% + of chats without me needing to get involved.

Store Using app Total reviews Average rating
jdhealthtech 18 days 2 5.0
Developer Reply

We’re so glad Tidio is helping your team. That’s exactly what we aim for 💚

5 / 5 Share
Feb. 26, 2026

absolutely love it and will continue use it as our main customer support tool

Store Using app Total reviews Average rating
Bc Babycare About 1 year 4 5.0
Developer Reply

Thank you so much for your trust! 💙 We truly appreciate your support — we’ll keep working hard to deliver the best experience possible!

5 / 5 Share
Feb. 24, 2026

A mi me ha funcionado bastante, pude automatizar las preguntas más frecuentes y me liberó de bastante tiempo para poder dedicarlo a otras tareas

Store Using app Total reviews Average rating
Octágono 5 months 2 5.0
Developer Reply

Thank you for the review, satisfaction of our customers is our top priority!

5 / 5 Share
Feb. 23, 2026

Store Using app Total reviews Average rating
MÔRA 6 days 1 5.0
5 / 5 Share
Feb. 23, 2026

Really helps with good customer support.

Store Using app Total reviews Average rating
LWA Leather 29 days 1 5.0
Developer Reply

We’re thrilled to hear that our customer support made a positive difference for you. Your satisfaction is our top priority, and we’re always here to help!

5 / 5 Share
Feb. 22, 2026

Store Using app Total reviews Average rating
Developer Reply

Thanks a lot for the 5-star review!

5 / 5 Share
Feb. 22, 2026

Excelente servicio y gran ayuda

Store Using app Total reviews Average rating
Super Kosher Costa Rica 3 months 1 5.0
Developer Reply

Thank you very much - we're happy you're satisifed with our product and support :-)

5 / 5 Share
Feb. 22, 2026

Couldn't be happier... Tidio saves me tons of time and keeps my customers engaged and happy!

Store Using app Total reviews Average rating
Wrapped and Wready About 1 month 1 5.0
5 / 5 Share
Feb. 20, 2026

Muy buena App era lo que buscaba para tener un asistente de IA 24/7 atendiendo a los usuarios a partir de toda la información que le damos y que toma de la tienda, para optimizar tiempos y aumentar conversiones.

Store Using app Total reviews Average rating
Rocas&Cristales 21 days 2 5.0
Developer Reply

Muchas gracias :-)

5 / 5 Share
Feb. 20, 2026

Love it! Very easy to set up and easy to feed all the knowledge into the app.

Store Using app Total reviews Average rating
Velvet Eyewear Over 1 year 15 5.0
Developer Reply

Your review made our day!

5 / 5 Share
Feb. 20, 2026

Tidio has exceeded my expectations. It's a game changer for us.

Store Using app Total reviews Average rating
Flawsome! drinks 17 days 5 5.0
Developer Reply

Your kind words made our day - thank you so much!

5 / 5 Share
Feb. 19, 2026

Application très utile, facile a prendre en main . L'agent IA Lyro est génial

Store Using app Total reviews Average rating
MaisonTextile 15 days 16 5.0
Developer Reply

Merci beaucoup!

5 / 5 Share
Feb. 18, 2026

We have been using Tidio Chat for many years, and we are still in love with the platform. It’s a complete chat system that continuously introduces new features. We would definitely recommend it!

Store Using app Total reviews Average rating
Montreal Exotics Experience Almost 3 years 1 5.0
Developer Reply

Thank you so much for your wonderful review and for being a loyal Tidio user! We’re thrilled to hear that you’ve been enjoying the platform and that our continuous improvements are making a positive impact on your experience.

5 / 5 Share
Feb. 17, 2026

Store Using app Total reviews Average rating
PrivacyPod 4 months 5 5.0
Developer Reply

Your 5-star review made our day!

5 / 5 Share
Feb. 16, 2026

Great service.

Store Using app Total reviews Average rating
New England Supply House 25 days 3 5.0
Developer Reply

Thank you so much for the 5-star rating!

5 / 5 Share
Feb. 16, 2026

Very good and friendlY

Store Using app Total reviews Average rating
LUSEG BEAUTY 8 days 2 5.0
5 / 5 Share
Feb. 14, 2026

almost 100% very very good app, since I use it already 4 years!!

Store Using app Total reviews Average rating
FengshuiGallary Almost 4 years 2 3.0
Developer Reply

We appreciate that you have been with us for so many years. The trust of our customers is our priority!

5 / 5 Share
Feb. 13, 2026

Store Using app Total reviews Average rating
Nood India 6 days 1 5.0
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
Feb. 11, 2026

I've been using Tidio for about a month and I like it so far. The AI responses via chat are helpful, especially considering I'm still learning how to add "knowledge" and fine-tune the responses. There are a variety of different plans and I'm still figuring out exactly what I need for my business, yet I'd recommend it overall.

Store Using app Total reviews Average rating
CustomVinylRecords.com About 2 months 1 5.0
Developer Reply

Thank you so much for the 5-star review! We hope you get the most of Lyro and discover Tidio even more!

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