Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot

Help shoppers instantly with live chat and AI-powered support.
Rating
4.8
Feedback
1,240
Reviews
Chart
#267
Shopify

All reviews

5 / 5 Share
Feb. 10, 2026

It's been great to work with Tidio. It's intuitive and it has amazing tools.

Store Using app Total reviews Average rating
Perfect BookShelf 3 months 1 5.0
Developer Reply

Thank you so much for the kind words! We're pleased to hear that you like our tools.

5 / 5 Share
Feb. 9, 2026

Very good app and the AI is helpful, if you train it correctly it can answer all the basic and even complex previously asked questions. Very good app

Store Using app Total reviews Average rating
Tiles of Europe About 3 years 1 5.0
Developer Reply

Thank you do much for your kind review! We're so happy to know that our Lyro AI is helping answer even the complex questions :)

5 / 5 Share
Feb. 5, 2026

A well designed app, we have a website and the app is used only on our website to have Lyro interact (chat) with people, visiting the website, and the customization is great, when a difficult question is asked and Lyro can not answer with the resources provided, then it is possible to add manually an answer for that question once detected, then Lyro can use the answer in future interactions, which is great. Very useful, amazingly capable app, despite I am not using all features the app has, I would say it is worth it to have it. And on top of that the support is always there to resolve any issues possible.

Store Using app Total reviews Average rating
Nature Fountain 17 days 3 5.0
Developer Reply

Thank you very much for your detailed feedback! This is what motivates us to keep improving our app every day.

5 / 5 Share
Feb. 4, 2026

Tidio è una chat bot completa al 100%, sono contento di averlo scoperto.

Store Using app Total reviews Average rating
MINERVA PROFILI 3 months 4 5.0
Developer Reply

Thanks for trusting Tidio — it means a lot to our team. ⭐

5 / 5 Share
Feb. 3, 2026

Excelente sitio.

Store Using app Total reviews Average rating
NORTHVIVOR 5 months 2 5.0
Developer Reply

Thank you for the review! We’re always here if you need anything.

5 / 5 Share
Feb. 3, 2026

There are different options, definitely cheaper than Tidio, but honestly, if you integrate everything and set it up right, the amount of things you can do is worth the effort. Its probably not for everybody, but if you do have to offer support for clients, this is a tool you should try.

Store Using app Total reviews Average rating
Gazonul About 1 year 6 5.0
Developer Reply

Thanks for the great insight! We’re glad you’re finding value in what Tidio can do.

5 / 5 Share
Feb. 3, 2026

Title: Easy to set up and helpful for early-stage stores Review: Tidio was easy to integrate with my Shopify store and the chatbot helped me respond to visitors faster during setup. The interface is clean and the flows are straightforward to configure. Still testing it, but so far it’s been useful for customer communication.

Store Using app Total reviews Average rating
DREAM of YOUTH 2 months 1 5.0
Developer Reply

Appreciate the review! Happy to hear the setup went smoothly and that the features have been useful for your customer communication so far.

5 / 5 Share
Feb. 2, 2026

Store Using app Total reviews Average rating
AquaLet™ 22 days 1 5.0
5 / 5 Share
Feb. 2, 2026

Store Using app Total reviews Average rating
K&B Panels 6 days 3 5.0
5 / 5 Share
Feb. 2, 2026

Extremely impressed with Tidio. We did thorough research and no other product comes close. Easy to implement and great support.

Store Using app Total reviews Average rating
tryufms 25 days 1 5.0
Developer Reply

Thanks for sharing your experience — we’re happy you’re enjoying Tidio!

5 / 5 Share
Jan. 30, 2026

Excelente experiencia de navegação. Bem fácil de aprender e começar a usar.

Store Using app Total reviews Average rating
lojasolo 28 days 1 5.0
Developer Reply

Thanks so much for the rating! We’re glad Tidio is working well for you 🙌

5 / 5 Share
Jan. 29, 2026

Store Using app Total reviews Average rating
Top Cleaning Equipment 7 months 1 5.0
Developer Reply

Awesome — thanks for rating us! 🙌

5 / 5 Share
Jan. 28, 2026

great all in one place and easy to use

Store Using app Total reviews Average rating
RMDY Over 3 years 11 5.0
Developer Reply

Thank you for the 5-star review!

5 / 5 Share
Jan. 27, 2026

Wir testen nun seit ein paar Tagen und stellen mit Freude fest, dass das Tool praktisch alle KI (Key) Features beinhaltet, die wir für unseren OEM Shop einsetzen möchten...!

Store Using app Total reviews Average rating
Aeratron Europe About 1 month 1 5.0
Developer Reply

Thanks for sharing your experience! We’re happy to hear Tidio meets your AI needs for your shop.

5 / 5 Share
Jan. 27, 2026

We have been Using Tidio for our business since launch. It's amazing like having a full staff for CS. We highly recommend

Store Using app Total reviews Average rating
CrystalDTF.com 4 months 3 5.0
Developer Reply

Thank you for the kind words and support — it means a lot to our team ⭐

5 / 5 Share
Jan. 26, 2026

Very user-friendly, easy to get around and program.

Store Using app Total reviews Average rating
Wearever Incontinence 5 months 2 5.0
Developer Reply

Love to hear that — thank you for the 5 stars! 🚀

5 / 5 Share
Jan. 23, 2026

Love it! It's such a great tool for visitors on your site!

Store Using app Total reviews Average rating
Vibrant Body Company 15 days 2 5.0
Developer Reply

Thank you for the 5-star review, it's rewarding to hear this!

5 / 5 Share
Jan. 23, 2026

Tidio has become very easy to use, sometime the AI features are a little hard with the responses, so if they had free videos to show youo how to set it up, that would be aweosme other then that it's great

Store Using app Total reviews Average rating
Posh Puppy Boutique Over 2 years 8 5.0
Developer Reply

We appreciate your review! In case you have any doubts, please reach out to us at [email protected], the Team will be happy to assist!

5 / 5 Share
Jan. 22, 2026

Its user-friendly and exciting to learn something new in the app everyday. Keep up the good work and I'm even inspired to take your FREE AI courses soon! Have an awesome day and God bless!!

Store Using app Total reviews Average rating
TheSmartPaw 15 days 1 5.0
Developer Reply

So glad to hear that! Can’t wait for you to dive into the AI courses 🚀

5 / 5 Share
Jan. 22, 2026

Good!

Store Using app Total reviews Average rating
Wall Art Prints | Wallify 3 months 1 5.0
Developer Reply

Thanks for the feedback! ⭐

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