TikTok
Showcase your products to TikTok's users and increase sales
Rating
4.8
feedback
24,871
chart
#52
All reviews
Rating Breakdown
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Nov. 7, 2023
Dog shit authorization system. Doesnt work 99% of the time, tells you your account either doesnt exist, your email/phone number is wrong, or your password is wrong. All of which is incorrect. Dog shit company and system
Nov. 2, 2023
almost impossible to set up or get support... our business details keep getting denied for no reason. disappointing... let small businesses sell on TikTok!!
Nov. 1, 2023
We've been trying to get this app to work for more than a week. So far no problems setting up a instagram shop so what gives tiktok?
Nov. 1, 2023
Would love to start advertising and selling on TikTok if the set up actually worked. Can't find any support online and all the 'academy' articles don't seem to make sense for the options available. Been down a spiralling rabbit whole of youtube 'how too'. Seems overly complicated just connect a product feed from shopify.
Oct. 27, 2023
Adds close to a second of extra load time on our sites and on top of that the product catalog is not supported when the store use Norwegian as standard language. Support couldn't care less. This app needs some proper work.
Oct. 27, 2023
Horrible. Trying to set up a sales channel is a nightmare. Spent days trying to get it figured out only to be told the products I am selling I have to be invited to sell. Huge waste of my time.
Oct. 26, 2023
Dec. 27, 2023
Dec 2023 UPDATE: Our account is now PERMAMENTLY DISABLED - due to lack of activity!!! What a joke it is to try to advertise legitimate products on this platform! October 2023 - Incredibly difficult and frustrating app. Very difficult to setup, practically impossible to get support, when you go to create a ticket, you are told you don't have access to your own account to create the ticket? We wasted $500 to get an ad credit and got ZERO conversions. I would not waste your time on this app or on TikTok advertising.
Oct. 17, 2023
So many scam shoppers. Not a single shopper was legit and I'm having to close my shop. Also, SO MANY violations. Seriously...trying to say I don't have brand authorization to sell items I legit carry in my shop. Just a waste of time and money. Don't bother.
Oct. 10, 2023
We receive several hundreds of orders on TikTok Shop daily. Unfortunately, TikTok Shop app doesn't do a very good job at sync'ing orders, especially after the orders are shipped on Shopify. Tracking number does not get sync'ed to the orders on TikTok Shop as it should on many orders so I have to manually add tracking numbers to each orders for hundreds of orders. Of course, their support staff doesn't even understand what the issue is and just asks to provide Order ID, Order Status, Shipping Provider, Tracking Number, etc. for all hundreds of orders. Are you serious? To provide all these information for hundreds of orders will take hours and days.
Oct. 6, 2023
Bugs in the set up process has made the TikTok shop completely unusable for my store. TikTok help center, support, and support tickets have not been helpful or responsive.
Oct. 6, 2023
every step of the way was a nightmare. had to reverify my phone number EVERY SINGLE TIME i entered any information. Entered my name?=phone# verify, enter my birthday?=phone# verify, ENTER MY PHONE NUMBER??=PHONE# VERIFY DENIED!!!!! TOO MANY ATTEMPTS??????? If you seen any sort of testimonial to the ease of using tiktok and shopify together, they lied!!