TikTok

I just linked my business to TikTok and the setup was very easy. Now I need to figure out the mechanics a little better, but it seems very user friendly.

If I could give this less than one star, I would. Totally useless and does not do what it says it will without jumping through invisible hoops. What a disappointment. Don't waste your time with this app.

If I could rate this with minus stars I would have. I have implemented hundreds of apps/APIs etc. But this integration between Shopify and Tiktok is the worst I have ever experienced. All went relatively smooth until trying to set up a product catalog. In which I constantly got an error message regarding the country or region cant be selected for my storefront. Firstly I consulted Shopify support to which they said I didnt have any issues with the the setup of my storefront. I spent hours with their support team with no solution. At the same time I reached out to Tiktok support. Seriously slow responses and no idea on how to resolve the issue. Surely if Shopify and Tiktok work together on an integration, then somebody must be able to pin point what the issue is. I then set up a completely new Business account with Tiktok and again tried to connect to the Tiktok account from Shopify and got the same error. I have sent out one final email to Tiktok support, but frankly it shouldnt be this difficult and for two major companies like Tiktok and Shopify, the level of support as been way below average.

Excellent! So easy to set up compared to other channels. I had no difficulties to add my e-commerce account.

Really easy to setup Ads and overall user friendly, had some very good exposure to products, just waiting on conversions now.

I just installed / linked to my catalog. Was easy to set up in time for the holiday shopping season and looking forward to seeing results

Set up seemed simple. I am waiting for my products to sync before I consider an advertising campaign

Can't get through to customer service! very inconvenient! customer service should be super active,with a chat always available 24 hours a day.

Very easy to use. Fast and effective wait time for product approval take longer than expected but still good overall

facilissimo da installare, vediamo come andranno le vendite, crediamo nei nostri prodotti, come escludere un social network potente come tik tok?

J'ai utilisé la plateforme pour promouvoir mon entreprise de hockey et me rapprocher de ma clientèle qui est essentiellement composer de jeunes sportifs agées entre 9 et 20 ans.

It seems tiktok pixel is slowing down my web site. How can I solve this problem? Why should I spend money on a TikTok campaign when my website is too slow 'cose tiktok pixel?

muito top e fácil de fazer os anúncios, fácil e rapido para publicar anuncio e configurar as configurações de anuncio e site

1, i want to set up tik tok shopping partner integration,but can not get through the data sharing step,we choose the maximum level,and connect the tik tok pixel for shopify,then click the confirm button,but it shows error:request failed with status code 504; 2,i can not disconnect my current pixels; 3,i even can not disconnect my current tik tok for business account; that's really annoying no one help

it was easy to set up and didn't take more than several minutes. Good job and making it easy for merchants to use.

Me di de alta la cuenta de bussnies de Tik Toc y fue muy fácil. No es que controle mucho y la verdad es sencillo.

It was easy to set the app up. I haven't used it as of yet, so I can only comment on the ease of initial use.

I've got the same issue that so many do. TikTok store suspended with no reason given and no reply to support ticket. Been in business 8 years and are verified on Facebook and instagram with no issues. TikTok has been a huge pain to deal with. I also didn't get ad credits promised long ago. I wouldn't bother until they get their act together.

Shocking introduction to TikTok with this App. Decided to go ahead and setup the App following the offer of $200 credit. 1/ We haven't received any credit and 'support' seem like they've followed the FB support training manual and just repeat the same/wrong thing over and over again. 2/ Of just 3 products setup one is showing in the App as "rejected" for TikTok marketing with no reason whatsoever, yet an advert we setup is running. ZERO support and ZERO help so cant see us using this app or TikTok much longer.

Ticket ID 796388: Waiting for promised 200€ ad credit for three weeks. No support, only telling us to wait.