All reviews

Rating Breakdown

  • 5
    98% (1,687 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,640)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2025

Rommel did an amazing job with live customer support to tweak some things in the back-end to ensure everything fit well with the specific theme I have in my shop. So far my experience has been great! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Tons of help great app

Using app

21 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 21, 2025

Set up was easy

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

The whole team at Timesact has been great. In short notice, they were able to help get my new product launch operating smoothly (shoutout to Princess and Darryl, but I definitely had the help of a couple other representatives). Thanks all! Been a great experience.

Using app

23 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 20, 2025

Kennith was extremely knowledgable and helpful. Looking forward to using the app

Using app

About 16 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 19, 2025

Very helpful support. Easy to use app~

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2025

Super helpful and efficient, solved my issue in no time!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Always worked great for me and the staff are really helpful and react quickly if you need help.

Using app

Over 2 years

Total reviews

20

Average rating

5.0

5 / 5 Share

June 16, 2025

Great app and even better customer support!

Store

Pixyls

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2025

Great support from the guys here, especially Ken who was super helpful with an issue I had. Would highly recommend this app if you are looking to take pre-orders. 5 stars from me!

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 15, 2025

Hands on top class assistance from Maria. I am still learning the app but feel they have my back for any problems.

Using app

About 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

June 13, 2025

Unfortunately, the UX is not workable for large numbers of SKUs. When preorder inventory is entered and then sale date needs to change, you either must change every SKU's sale date by hand or you must re-enter the inventory data manually. There is no import function. Other functionality is good and it works with our fulfillment in ways that other apps don't.

Using app

Over 1 year

Total reviews

10

Average rating

4.3

Developer Reply

Hi there, I’m genuinely sorry our current edit flow created extra work for your team. We’ve heard you, and here’s what we’re doing: 1) Immediate hands-on help: Just email your CSV to [email protected], and our team will upload or update everything for you (no charge of course), turnaround within 12-24 hours (often faster). Slack could also potentially be a solution for this (depending on your preference). 2) Big picture fix: A self-serve CSV importer + open API is already in development and on track for late August 2025. We’ll let you know the moment it’s live. You’re not alone: Stores with catalogues of 15000+ SKUs are running smoothly with Timesact today, thanks to the same white-glove import we’re offering you while we build the bulk edit tools. Your feedback matters a lot and is the reason this feature jumped to the top of our roadmap. Please reach out any time, we’re always here to help. And thank you so much for still being a valued customer! Andrei, Co-founder @ Timesact P.S. I’ve been trying to get in contact over these last few days without much luck (hopefully you’ll get a notification from this reply).

5 / 5 Share

June 11, 2025

Great App so far, simple and efficent, easy to set up! And: great customer support! Fixes things within Minutes!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

easy to work with

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

easy to use and very helpful support.

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Excelente atención al cliente. Ken resolvió mis dudas satisfactoriamente.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Timesact has the most timely and speedy customer support – any questions I have are immediately answered with clarity! Princess and Ken have especially been super helpful in my set up and running of my storefront app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

I was able to set up products for pre-order in minutes. I encountered a few issues but got them VERY quickly resolved via agent chat on Timesact's website. So far i'm really pleased with the functionality and ability to customize pre-order offers.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2025

Support réactif en cas de besoin et bonne application.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2025

Kenneth was very helpful with everything I needed, great support by him

Store

Yunoku

Using app

23 minutes

Total reviews

1

Average rating

5.0