All reviews

Rating Breakdown

  • 5
    98% (1,687 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,640)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2025

Ken was great. Very patient and extremely helpful. I received the assistance needed. Thank you.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2025

Great, easy and intuitive to use! Thank you

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Support is excellent - thank you Marie!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Great App for Pre-Sales and also using it for Notifying when our products are back in stock. I had a little setup issue and they spent time with me setting it all up. Thanks again!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

They were very helpful. Beautiful app

Store

Bici

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2025

Store

Vix

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2025

Super helpful app! We have just launched our first pre-order campaing with this app so we hope everything goes smoothly fine! The Timesact customer service is also super helpful and reply very fast! Thank you for the awesome help!

Store

elemoli

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2025

Great service and support team

Store

MESSIAH

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

They responded very quickly and resolved the issue right away. Great communication, professional approach, highly recommended.

Store

Ritual

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2025

Great and fast service! My problem and question was answered in couple minutes. Thank you Rommel!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

I had a small glitch and the Timesact team fixed my issue very fast. The App works great for us as well, allowing us to clearly let our customers know if they are purchasing an inline item or a backordered item.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 29, 2025

Good start with the service. App looks good and intuitive.

Using app

About 1 hour

Total reviews

9

Average rating

4.9

5 / 5 Share

May 28, 2025

Really love the functionality of this app as well as the user interface. Very well-designed compared to others I've used in the past. This is a no-brainer in terms of investment based on the amount of pre-orders garnered for my clothing brand. In addition, their CS team is really on the ball and even the CTO himself ended up reaching out directly to find an awesome solution to a question I had. Highly recommend!

Using app

3 months

Total reviews

8

Average rating

4.9

5 / 5 Share

May 28, 2025

The team at Timesact, Jolo & Robert did a great job customising the app to work with my theme. Very quick response times. Tried many pre-order apps. Happy to find one that works with my theme.

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 26, 2025

Does the job though and relatively easy to use, but would love more formatting options. Excellent and prompt customer service.

Using app

16 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 25, 2025

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

This app has been very helpful for our store. We don't often run pre-orders but when we do the app is effective and cost effective. It integrates well with our Shopify theme too. The set up of a flow takes a bit of getting used to, but once you've used it once, it's straight forward. We had some problems updating one of our plans and the Timesact support was excellent. Responsive, helpful and sorted our issues quickly. They stayed on line for the duration and fixed each issue one by one and clarified all questions about the set up. If you are looking for a pre-order app I highly recommend this one.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

excelente!!!!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

The app works perfect for my needs for PRE-Order products. I made few mistakes on setup so reached out to support through there inbuilt chat. Ken from TimesAct spotted my mistakes within a few minutes after checking through the whole setup and resolved the issues. Great support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

just installed it very easy to use now my customers can pre order easily

Using app

10 minutes

Total reviews

2

Average rating

3.0