All reviews

Rating Breakdown

  • 5
    98% (1,775 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 93% (1,702)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2024

I reached out to their chat support for an issue with my pre-order products and within a minute I was able to talk to someone and resolve my issue. Very easy fix and they provided screenshots on what to do. Very reassuring. Thank you!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Using app

24 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 3, 2024

Easy to use, very useful to get in touch with potential customers or returning customers. Support team is very professional: I had some issues with the integration with Pagefly, but they solve it quickly.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

tenia un problema y lo solucionaron en 1 minuto

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Help was given immediately when asked. They were polite and very helpful, only took minutes to resolve.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Jolo was great at getting the app up and running on my website. I launched my made-to-order products this week, and the app provides the information I want my customers to know. :)

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

good reliable app with prompt and helpful support.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Great support, relatively intuitive, just seems to work.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

I had a call scheduled with Jolo today and he was incredibly helpful and patient. Walked me through every step of what I needed. Amazing customer service! Thank you.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Every time I needed something fixed, these guys were fantastic! I got quick replies, and issues were resolved in minutes. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Made pre-ordering our indie tabletop card game possible. Thank goodness for this app (support is astounding as well).

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

We've only had the app for a short amount of time - and everything is working well. Five star review at this time is for amazing and responsive customer service and support - we needed a few tweaks and the fixes were quick and worked perfectly! Thank you Robert and team!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Jolo's support was brilliant, he helped me set up the pre-order function with ease. Good overview of app and features and could tailor to my specific needs.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Quick to respond to an issue I ran into and quick to help me resolve it. Cant ask for me when it comes to that!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Many thanks to Jolo for his help! We were able to quickly set up pre-orders on my website.

Store

Ma boutique

Using app

7 days

5 / 5 Share

Oct. 24, 2024

Customer service is excellent! Response promptly and professionally! Very helpful!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

I'm still working on my website and Jojo from the support team was very helpful by immediately joining me on a video call during the setup process, giving me suggestions on the basic scenario to implement to get the best performance.

Store

whywhy

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Could not recommend this app enough if you're looking for a pre-order solution. We were using another app and it was no where near as good as this and they helped up set up a pre-order on an incredible time crunch. The customer service is impeccable (shout out to our hero Jolo, and the CTO Robert) who have been an incredible resource. 10/10!

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

We have just downloaded the app but the everything seems super intuitive and the setup support offered by Jolo was fantastic.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

great app! they help me when i need it even on sundays!

Using app

About 4 hours

Total reviews

7

Average rating

5.0