Preorder Now Presale Timesact
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Great staff, great response, will happily use the app on my next pre-order run.
Very fast and perfect support. Guided me step by step and very clearly to the app and gave me instructions how to fully solve the issue.
too many bugs and CTO takes ages to reply
This is sad case of playing the blame game. An employee of the company deleted all the products added in the app and, instead of taking responsibility or just earnestly asking for help, they claimed the app deleted the products (there is no code functionality like this so it is literally impossible) and there are logs that the person can see and a delete all products action was logged. While being abusive to staff every other line was about a refund. It would not surprise us to find that this is just the persons MO generally (notice how the review comes not from their main store but the one used for development). There will be no refund as such behavior should not be encouraged as it only hurts decent people and their businesses. Even if everyone on the team was supportive and friendly and acting in good faith (including our CTO Robert whom you can read about in many of our other reviews to make up your own mind about him) they decided to damage our business with this review. It stings, of course, but I imagine if you are reading this that you've all sadly had experiences like this with some people. P.S. We also tried to speak to the owner to clarify any misgivings about this for a few days now but have had no luck. It is an open good-faith invitation, anytime.
Talk to their support team, and they will get things sorted out. It's just that simple.
Excellent support and product. Totally recommend.
I am a new business owner and I am not tech savvy. This app is amazing and the Live chat is so helpful I could cry! I will endlessly brag about Timesact and Al Kenneth Bunani.
Awsome customer Support, very quick and very good solutions!
I tried a couple different apps to allow a backorder feature on my website and none of them worked how I wanted. I finally came across the Preorder Notify Me app and it did exactly what I needed. Everything was fairly easy to get setup and Kenneth from their support team was great to work with. I had a small functionality issue between the app and my specific Shopfiy template, but Kenneth was able to quickly resolve the issue and help guide me through some of the other features. Would recommend if you're looking for an app that allows for pre-orders or backorders.
support was very helpful and understanding , thank you again jolo, u are the best
The best service in the game with unparalleled support. My go-to for preorders!
I discovered the Preorder app today and was impressed by how quickly I could schedule a call to learn more about it. Within just a few hours, I was connected with Jolo, who was incredibly friendly and guided me through how to navigate the tool. The app is very intuitive and promises to be a valuable resource for me as a small business owner to efficiently manage pre-orders for my items.
I'm thoroughly impressed with Timesact's Pre-Order app. After trying several pre-order apps, this one stands head and shoulders above the rest. The app's performance is top-notch, offering seamless integration and robust features that have significantly improved our pre-order process. What truly sets Timesact apart is their exceptional customer support. The team's dedication and expertise are unparalleled. They've consistently gone above and beyond to address our concerns and tailor solutions to our specific needs. Their responsiveness and in-depth knowledge have made the implementation and ongoing use of the app a breeze. If you're in the market for a pre-order app, look no further. Timesact's combination of superior functionality and outstanding support makes it the clear choice. It's rare to find a product that excels in both performance and customer service, but Timesact has managed to do just that. I wholeheartedly recommend this app to anyone looking to enhance their pre-order capabilities.
Love it !! Customer service is amazing and fast. This app is very user friendly.
Großartige App, super Support!
After trying various solutions for our shop's pre-orders, we decided to use Timesact Preorder app. We have now been using it for more than 1 year. There are various options that can be configured for your needs, from the look of the badges to the payment functions. We can easily and quickly upload many products and offer them to customers however we want. And at the moment you can test it fully functional at no cost. Their support is working, fast and effective. Yes, we are satisfied. Thank you ^_^
The app is easy to use, and if you have any troubles the support team is quick to help! Overall, we have had a great experience with the app.
Great help from Kenneth - Solved all my issues and more via the zoom call
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