Preorder Now Presale Timesact
Grow preorders with back in stock, restock alerts and waitlist
Rating
4.9
feedback
1,820
chart
#1,015
All reviews
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April 23, 2024
Amazing! So helpful and went through the details in detail which was so handy! Highly reccomend
April 22, 2024
Super helpful in setting up the app, making sure everything is coded correctly and extra attention on the first drop day! 10/10 would recommend!
April 22, 2024
Jolo helped me set up and I found the support fantastic. The personal touch of a video call to help me set up was great and I no longer feel daunted by trying to set this up on my own. Thank you!
April 18, 2024
This app enhance cash flow! The developer can support us and he's very kind.
April 18, 2024
Excellent customer service with Jolo! Really friendly and helped me get this setup. Awesome tech support and awesome experience so far!
April 17, 2024
Prompt responsive service and knowledgable tech support. The app does what it says it does. Very satisfied.
April 17, 2024
Intuitive and valuable - big shoutout to Jolo for the great onboarding call!
April 16, 2024
Great product, helpful support staff! Works well and looks great on my site. Thank you!
April 16, 2024
So far my experience with the app has been good aside from a few glitches. Somehow the app stopped showing my items as pre order, and that caused some upset from customers, but once the issue was caught the team helped correct it and also helped me with some other settings. I would recommend the app, but look forward to using it longer to see if I encounter any other issues. Knowing the customer service is so fast and helpful is a plus!
April 16, 2024
Great customer support - helped me customize and work out a few tweaks. One issue with cart displaying full price vs. deposit amount, but it's a Shopify limitation and shouldn't be too impactful. Great interface compared to other pre-order apps I considered. Recommend this choice.
April 11, 2024
Superb customer service, they had our pre-order feature working in minutes versus the countless apps that we tried that would not work with our theme.
April 11, 2024
Mega Support! Mir wurde direkt weitergeholfen und die Integration war schnell erledigt. Die App erfüllt Ihren Zweck. :)
April 9, 2024
Team was helpful and answered my questions. So far the app seems to address all our needs.
April 9, 2024
The preorder app offers a seamless experience, making it effortless to reserve items in advance. Its user-friendly interface allows for easy navigation, ensuring a smooth preordering process. The app's functionality is commendable, providing timely updates and notifications regarding preorder status. What truly sets this app apart is its exceptional customer support. The support team is incredibly helpful, promptly addressing any queries or concerns with professionalism and efficiency. Their dedication to customer satisfaction enhances the overall experience, making preordering a breeze. Overall, it's a fantastic app that delivers on its promise, with top-notch support to boot. Highly recommended for anyone looking to preorder hassle-free.
April 9, 2024
The support is top tier! Very responsive, quick to act, and genuinely very nice people to deal with.
Jan. 8, 2026
Update Jan 2026: the app has been very good, but not without issues, although they were usually solved quickly by the app team. This has been the best of a dozen backorder apps I have tried; but in my experience backorder apps are tricky and tend to interfere with other site functions, especially when there is a Shopify update or change to something else on the site. This is not isolated to Timesact by any means and as I said this is the most successful one I have tried yet, but as a sole business owner with not much tech knowledge (or none!) it is too stressful and too much work/time to keep a backorder app installed so I think this will be the last month of use for me. But, if you are after a good backorder app I would definitely give this one a go :-) ......... Have been very pleased with the app generally anyway, but needed to query a potential issue that came up. Very quick response and provided a helpful solution. Can't ask for more!
April 8, 2024
Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date. Great Customer Service.