All reviews

Rating Breakdown

  • 5
    98% (1,694 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2024

Amazing customer success team - when they recommend you connect 1:1 with a support specialist - do it. Shopify themes are so varied and different that you will save yourself a lot of time having an expert help you implement. Highly recommend - works like a charm!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Amazing app and even more amazing customer service!

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 12, 2024

Very happy with Timeact's support. Quick and thorough!

Store

BLMBRG

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 12, 2024

Timesact has a very user friendly interface so it took me very little time to get used to the layout and insert the features I'd like to use with my Shopify account. I did encounter a bug concerning the pre-order function, but I scheduled a free website test call and got the problem fixed within 20 minutes! Jolo was my support contact and he's amazing. Very helpful and friendly to talk to! I'm very satisfied with Timesact and can't wait to use more of their features :)

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Great app and great customer support. Thank you.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Quick, easy, and intuitive set up. This app has the basic pre-order options nailed and their support staff is incredibly friendly and helpful (thanks, Jolo!) Excited to see how Timesact levels up our ability to pre-sell products!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Thanks to Jolo for the awesome help ! Great employee at Timesact :) I recommand him.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

I just completed my onboarding video chat with Romell and he was fantastic! He explained the use and navigation of the app perfectly and showed me how I can best intigrate it with my company's needs. I'm just starting with the app, but so far, it appears to be exactly what I need. Tracy in St. Louis, MO

Using app

About 7 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 10, 2024

Schneller Support.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

So far this app is working great! Very easy to use and set up and customer support has been amazing - we highly recommend it!

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

This app has been an amazing addition to our site. It has allowed us to set up inventory that, once out of stock, is automatically converted to pre-order. It helps us clearly communicate lead times to our customers both in the product page and in cart. Most of our products are actually made to order, and we've been able to take numerous pre-orders without issue thanks to this app. Easy to set up, easy to update, and responsive customer service.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Easy to navigate, adjustable and support is amazingly fast and responsive.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Really good support service and onboarding. Very responsive and helpful. really love using the app

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Launching the app was super simple. To expedite set-up, I took advantage of the 1-on-1 zoom support immediately at time of trial sign-up. I was up and running in no time and all my questions were answered clearly by Jolo. The experience of quality, personalized customer service was top notch. Thank you!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Very fast and responsive support, convenient in use. Highly recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

I booked a call with there tech support team to make sure everything would be prepared for my product launch next week. I got connected with Rommel, and he was incredible, you can always tell a great service by the knowledge one has about their own product, and all of my questions were answered without issue. I couldn't recommend this app enough!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

Pam was great! I needed help setting up my account and she did everything's perfect, great user friendly app and customer service top notch!

Using app

4 days

Total reviews

17

Average rating

4.8

5 / 5 Share

Jan. 5, 2024

Wow! Timesact not only has an incredibly intuitive user interface that allows anyone to feel comfortable to go in and set up pre-orders but where I'm really surprised is with the level of care for customer support. I've needed their assistance with a few custom attributes on our store, and their tech team is incredibly responsive at all hours. Honestly a fantastic solution for pre-orders.

Store

Perple

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Excellent customer in our and very useful app!

Store

SIXELAR

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

This is THE app you need. I downloaded this app in a panic after selling out a viral dress. It was so easy to install and the team members assisting behind the on site chat function were absolutely phenomenal! I had pre order up and running the same day and when i needed to re-customise some of the dates that certain products would be available, Pam talked me through it in under five minutes. If i could give this 10 stars I would.

Using app

About 24 hours

Total reviews

2

Average rating

5.0