All reviews

Rating Breakdown

  • 5
    98% (1,694 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2024

Love this app so far!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Great app, but not only that the support received is excellent. Immediate help and everything is done for you without questions. 'Princess' in particular is a great asset to the company. Thank you once again.

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I use this app quite a lot. Never had any issues. Easy to set up and update. And I just spoke to Jolo - their customer support rep, via video call. I love their customer support!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Excellent support, answered my questions as well as taking a look at my store code.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

The app is easy to use and customer service is very helpful. I got my issue resolved quickly.

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Thanks for the grat costumer service! 10/10 recommend Jolo!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Enorm tevreden over deze pre-order app! Duidelijke instructies, doet wat het beloopt en zelfs toen ik hulp nodig had, werd ik binnen een kwartiertje geholpen door een medewerker. Zeker een aanrader

Store

LUXA

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 29, 2023

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Easy setup, excellent support to optimize the app for a 5/5 star experience

Using app

15 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 28, 2023

It's early day for us using the app. This transition over from another app has been planned for a few months. After experiencing too many issues with our old preorder app, I moved was a must. Preorders play a big part in our business, we needed reliability. Timesact came highly recommended and the reviews speak for themselves. The customer service team have been really helpful in getting us up and running. Very pleased we finally moved to a better app to support us going forward.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

This app functions exactly like I had hoped. I’ve tried two other pre-order apps, and they were missing some of the features that I find absolutely critical for my business. Not only that, any issues that I’ve had, their customer support is fast and efficient. Highly recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Super application et surtout vraiment un service client réactif en direct qui corrige tout rapidement

Store

Nodie's

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

great support system! easy to use as well!

Store

Renée

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

[UPDATE] Very well designed app. App does a lot of things without custom coding other apps can only do with custom coding that would take forever to get implemented. Definitely one of the very well-thought-of app! Would highly recommend! Jolo from customer support was awesome as he helped and guided me through a couple of very useful functions. [OLD] Super fast customer support and reasonable pricing for functions the app provides! Love how you can customize each products for pre-order, back in stock, etc.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

I’m very happy to have switched to your app. Great functionality and support have been amazing. Really appreciate. As a small business owner wearing many hats, often multiple ones at the same time, this kind of support can make a massive difference in time of need. Yesterday, because of stock issues, I had to prepare different pre-order messages in such a hurry before heading to the airport and credit to Pam who was fantastic. Keep up the great work.

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 18, 2023

Great Features, Free Plan available which i like very much to test it out without direct payment. Support is great and instant. Jonathan was a great help!

Store

Growber

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Super application, facile d'utilisation, le support technique est d'une grande aide si besoin et toujours très réactif.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

What was really helpful was the set-up call at the beginning. We started the set-up and then were able to complete it live with Rommel. We look forward to continue using the app.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Amazing customer support! Very responsive over email, chat, and they even hop on Zoom calls to walk you through set up and troubleshoot any questions. App is flexible, so you pay for what you use, and can downgrade when you don't need the features. Incredibly satisfied with this app.

Using app

3 months

Total reviews

1

Average rating

5.0