All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

May 30, 2023

I have not launched my website yet, but I added this app for handling pre-orders and back in stock notifications and I booked the complimentary call with Timesact to walk me through their features. June was wonderful at showing me around the back end and helping me learn what the app can do for my business and where everything is. She was patient, friendly, knowledgeable and cheering me on the whole time. A pleasure to deal with! Thank you June!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Great app with great customer support, fast and courteous (thanks Andrei). The app is a much better option than our previous pre-order app with more functionality and features including scheduling of when pre-orders show and integrating "back in stock" email alerts into the same app

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 29, 2023

Rommel and Lesley were very helpful, professional, and clear! We already love the app and it has been so useful for our business, but what makes it even more useful is the fact that it evolves and adapts according to Shopify's updates and the needs of the businesses. A great support team makes all these transitions and changes manageable! Thank you, Rommel and Lesley!

Store

R2R

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2023

June was amazing with the onboarding process, she was very patient and kindly assisted me set up pre-ordered on my website. She answered all my questions and kindly took me through all the steps! I am very happy with it all thank you!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

Awesome app, I've been using it for half a year and the devs continue to add new features. The sliding pricing model is great so that you only pay for what you need and the onboarding call was very helpful, although I did it many months later! Highly recommended for pre-order + OOS notifications.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2023

Been testing this app out for pre-orders and was very pleasantly surprised by the functions as well as the support I've been getting, especially from Jonathan. They do an onboarding call plus with the new selling plan Shopify just rolled out, they also help you migrate with ease. Highly recommend!

Using app

21 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2023

Incredible and timely service! I messaged at 6am my time not expecting a response for hours but I was responded to within minutes! And they were so incredibly helpful and told me how to get the desired outcome. Highly recommend!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Loving this App. The customisation works really well for us and was simple to set up AND maintain/update with new products. On-boarding was easy and the team were great to work with. Thanks!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

Easy to set up and easy to manipulate. When I had questions or concerns the customer service was quick and very thorough. Definitely recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Onboarding session molto chiara. June è stata una trainer super, molto disponibile, anche quando abbiamo riscontrato delle difficoltà nel settare l'account. Grazie mille!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

I couldn't ask for a better onboarding! They were all knowledgeable about the product and very friendly too when explaining the new changes in Timesact. Keep up the good work guys!

Store

Hobbyco

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

I started with the free onboarding session. They were super helpful, informative and showed me how easy the app is to use. I am excited about the features, and the flexibility depending on the season of my business.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2023

The onboarding session was fantastic - they set everything up and answered all my questions. The app is really configurable and does everything I need. I uninstalled another pre-order app I wasn't happy with, and am very glad I went with this one.

Using app

About 10 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

May 19, 2023

Timesact is a fantastic pre-order and 'restock notification' app. The UI is very simple to understand and works flawlessly. We had some concerns about order management and tags, etc. But after running two major pre-order rounds, we have experienced zero issues. I'd definitely recommend taking advantage of Timesact's free Onboarding calls. The reps are very helpful and can get the app setup within 30 minutes. Shopify is forcing major updates for apps like Timesact, and the Onboarding rep explained the whole process to me and reassured me that our store and app will continue to function normally.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2023

We have installed the app and had a on boarding call with the Team. They were great very informative and helped us set the system app. Highly recommend.

Using app

14 days

Total reviews

8

Average rating

4.9

5 / 5 Share

May 16, 2023

App is easy to install & configure, and the customer support was super fast to resolve a small issue. Everything's working perfectly now!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2023

An amazing support team that helped with every single request for the integration. I highly recommend it!

Store

HALE

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2023

This app is incredible and what's even better is their customer support! Andrei was there to help me work through a problem I couldn't figure out on a Saturday and stuck with me until everything was perfect! You need this app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2023

Fantastic! Easy to instal to website, great customer support and very intuitive app, highly recommend.

Using app

About 22 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 12, 2023

Super fast communication and support. Princess, their tech support agent, helped to fix my issue in no time.

Using app

34 minutes

Total reviews

1

Average rating

5.0