All reviews

Rating Breakdown

  • 5
    97% (1,775 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 93% (1,702)
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5 / 5 Share

Sept. 14, 2023

Works great!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

I am delighted to have found an app that is both user-friendly and helps to enhance our business significantly. The one-on-one Zoom meeting with Jolo was a wonderful opportunity to learn more about the app's capabilities. We are certain that it will become an essential tool for our business. nardurna.com

Using app

1 day

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 16, 2023

Fast, Reliable and Awesome customer service! The program had a few glitches with my store's theme, but they re-programmed some things on the backend and followed-up with me to make sure everything was working. They even made more tweaks after I told them it was pretty much fixed...above and beyond service :)

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Stellar service and support! Our Shopify theme needed further customization on the backend in order for the Pre-Order button to function correctly. The onboarding session allowed for this to be done in real-time, as well as testing the functionality of the app. 5-star team and support!

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 12, 2023

I just finished my setup call with Pam with Timesact (Preorder). I can't even begin to explain the top notch customer service I received along with the extended guided call. Pam went above and beyond for me. Our call that was supposed to be 30 minutes went almost 1.5 hours. She answered every one of my questions and more and was willing to go the extra mile to help me figure out what I needed to make the setup a breeze. If you are not using this app, START TODAY!!!! I will update in a few weeks how it is going, but so far the beginning of the process has been truly amazing! Don't waste your time or money on any other apps as this one can do it all! You can thank me later! :)

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Sehr coole app, einfach zu bedienen und passt sich auch super an das Shopify 2.0 Theme an. Support ebenfalls spitze, super schnell, kompetent und freundlich!!

Using app

5 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 11, 2023

Excellent and timely customer service, thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

This app was easy to set up and has worked perfectly. I had a question on two different occasions and I was able to chat with someone immediately. They answered my questions and even gave me additional ideas and service. I'm very impressed!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

The support and functionality were great! Pam helped me get preorders setup quickly and efficiently. I had no idea it would be such a smooth process. Very impressed!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

I loved the free setup call. Jonathan is very thorough especially for people who are just starting out. I have enjoyed it so far!

Store

ENRGI

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Great support, great app! I installed this yesterday afternoon and found I had it mostly running to my expectations within half an hour. When I noticed there was a free 30 minute onboarding call, I booked it and was surprised at how many time slots were available. Jolo provided excellent support thouought the call and fixed a few things and had a TON of great recommendations. He was friendly, professional and very efficient. Top notch experience.

Using app

About 20 hours

Total reviews

8

Average rating

4.4

5 / 5 Share

Sept. 5, 2023

The button works well and the developers are so supportive!

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I just started my own ecom business in Germany and needed to set up a Pre-Order quickly. The support was so nice and helpful. Jolo guided me through the process and we set up everything for tomorrow! I am actually a bit impressed by how good the support for this app is and I can just recommend it. Especially to newcomers on shopify, like me.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Jolo was incredibly helpful !

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Jonathan was helpful and the integration with my website was seamless

Store

Herlum

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Save us lots of time and money. Help is 10/10 from their staff. Any little issue they can help quickly. Tried two other apps and the support was not good. This app is a lifesaver and its very user friendly.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I found this app at random trying to search for features I have been looking to implement into our store for weeks. The first thing I noticed was the review count so I checked the description on what their app accomplishes, I then realized this app is practically every (pre-order) and (back in stock notification) feature I have been looking for All IN ONE. I installed the app and with my accidental feature set up I already started getting orders back to back. The app developers offer a free video / zoom style guided set up and Jonathan was an absolute amazing help, Very inelegant, easy to understand, was able to break down every aspect of their app in which I had questions of in a way I could understand ALL while showing me in real time and helping me with edits and changes to the app and our website. I can continue in this review forever with the brief 1 hour call I had but to sum everything up I ended the call impressed. I have a lot of trust in this company and the app they have developed.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

This app works perfectly for us! And the team was so helpful in getting it set up for us. I would recommend to any store owner.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Very quick and responsive customer support. I had some issues with my subscription app that didn't work with pre-orders, but their technical team solved it smoothly and quickly. The interface is also very clear and easy to use. Highly recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great app, highly responsive support team to help you get pre-orders going on your website without delays, they've been key to keep our website online whole restocking our inventory.

Using app

About 13 hours

Total reviews

2

Average rating

5.0