All reviews

Rating Breakdown

  • 5
    98% (1,775 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 93% (1,702)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2023

It was great to have a face to face conversation about the Timesact Ap. We are moving forward with this ap and hopefully it's more reliable than the Pre-Orderly Ap. We did have a problem with the custom button not moving from Add to Cart to Pre Order Now however Rimmel helped fix the issue and sped up the talk between Shopify and Timesact and it started working better. Great support so far!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Love the app, very user-friendly and customizable to everyone preference. As for the customer service, top notch! Really quick replys and aims for the customer's best experience. Overall really satisfied.

Using app

About 24 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Great experience! Completely stepped me through everything I needed and support double checked information that I did not know would impact things. Very thorough and efficient.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

I am very happy with the app but especially the excellent customer service. They were very helpful and informative.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Works exactly as advertised. Easy and intuitive to use, and support is super helpful! Would recommend all store owners to install this app

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Very cool product and great customer support! The set-up is super easy and intuitive, and the team set-up an appointment with us immediately to answer our questions and walk us through the app. thank you :)

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Just downloaded the app today and can easily say that the support is fantastic! I needed a few tweaks done for my website and Pam was very helpful, efficient and polite. I look forward to using this app and putting it into action!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Able to set up predominately on my own which is great. Spoke with the support team who were able to give me more advice and helpful solutions for what I am looking to achieve with my store! I also had an issue with my theme customisation, i logged a ticket and that was resolved straight away through support! Thanks guys :)

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

We worked with the Timesact devs to make a some code adjustments to fit our unique setup — they went way above and beyond to ensure we got it working for our launch date. Highly recommended.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Amazing service and great support. New to this app and the customer service fixed all the issues in less than an hour. Easy to use and highly recommend this app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

We haven't had a chance to launch our backorder items yet, but the setup has been extremely smooth. We have a store with thousands of products, and were looking for a viable option for setting up backorders. So far, we have no complaints. This app's support is exceptional; we had numerous questions and requests, and the support team replied promptly with very helpful information, even going in and fixing the majority (if not all) of the issues themselves. I highly recommend this app for anyone looking to set up backorders on their store!

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Very easy to setup and June at customer support was responsive and helpful. Great to have these preorders setup. Thank you

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

I am new to Shopify and the 'apps' Working with Timesact has been great. They are very responsive and really take the time to walk through everything. Very Happy I chose Timesact.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

I love the app because it is extremely easy to use AND Jolo provided top tier customer service which made me like the app even more!

Store

My Store

Using app

10 months

5 / 5 Share

July 30, 2023

Wonderful experience! Over delivered on value - required assistance with minor issue and was onboarded and optimized.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2023

Great app with even better customer support. I downloaded this app which was very easy to use compared to other pre-order apps. I had one small issue, the badge wasn't showing up on my product. I got in touch with Pam and she has it fixed for me in minutes. Definitely recommend this app.

Using app

About 2 hours

Total reviews

7

Average rating

4.7

5 / 5 Share

July 27, 2023

Timesact have been amazing! The team and Robert responded so quickly and dealt with my integration so smoothly. They went above and beyond to help me and made it so easy. Thank you so so much! Can’t recommend you enough!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2023

On boarding session is definitely worth it! Leslie was very helpful and patient in explaining how to use this application.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2023

Great Onboarding session! Helped put away any doubts I had and got the product ready for pre order, Thankyou!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Really easy to setup. Support was instantly available and sorted out the issue i had instantly, very happy with the app thus far.

Using app

39 minutes

Total reviews

2

Average rating

5.0