All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2023

Very happy with the support provided, it was very helpful. Lovely and friendly people explained everything in simple way. Glad that I have booked the meeting!

Using app

About 10 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2023

My onboarding was great! This app is so user friendly has everything I was looking for for my online shop!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Das Onboarding mit June war Top! Danke! Wir haben hilfreiche und nützliche Tipps bekommen. Timesact kommt auf jeden Fall zum Einsatz

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

This is a great app that solved multiple issues for us! It very straightforward and easy to use, and tech support (from June) is top notch.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2023

The onboarding call was super useful! I highly recommend taking advantage of the free 30 minute chat so they can help you set up the app and make sure everything on the backend is running smoothly. Great customer service!

Using app

About 24 hours

Total reviews

10

Average rating

4.6

5 / 5 Share

May 9, 2023

Would highly recommend the onboarding session. Answered all of my questions and did a run through in real time. really helpful. Easy app to use and customise too.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Jonathan was fantastic and cordial, taking the time to cover the features I could use to handle pre-orders the way I wanted in my store. The app is clean and straightforward and the pricing is a great value for what it brings to help improve my customer's experience. It will also resolve unnecessary confusion around pre-orders and product availability.

Store

UPKnife

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

This app has been very helpful for our business and the customer service on all touch points has been exceptional.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 8, 2023

I love this app so much!! Customer service is amazing too! If you need help don't hesitate to book an onboarding call with their team, it is FREE, and they have walked me through the app, and now I'm all set! I highly recommend trying this out, their team is very knowledgable and even helped me with other things in my store!!!

Using app

4 days

Total reviews

12

Average rating

5.0

5 / 5 Share

May 7, 2023

Jonathan and Lesley were very helpful and walked me through the different features of the app. I recommend to others.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2023

Highly recommend scheduling an onboarding session. Jonathan and Rommel were very helpful and helped me confirm I had things set up properly and then showed me extra features I did not know about. Looking forward to launch day!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

The app is easy to navigate. If you have any questions, a team member is ready to assist you fast and courteous.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

Friendly onboarding. System looks easy to set up. Let's hope that we get a lot of pre-orders soon. Thanks.

Store

UNTAG

Using app

About 13 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2023

Very helpful onboarding session. June was very patient and thorough during onboarding. The app will be very helpful for our site.

Store

CHAM

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

The level of customer service is outstanding. We were up and running in no time. These guys are excited about their product and invested in the customer care experience. That is so unusual these days. You guys rock!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2023

We had a bit of issue with the pre-order badge, Andrei from the support team was efficient and helpful.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

I just finished the free onboarding session and it was so helpful, it's a real person connecting with you over a meet and walking you through all the aspects of the app that you'll need to know. Such a helpful feature, and I could see that the parts of the app worked great!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2023

I had a great onboarding call and highly recommend anyone who wants to use this app to sign up for the call. Without it I would have been lost! Update: I had a couple of issues/questions on the coming soon badge and Andrei solved it in just 10 minutes, highly recommend this app!

Using app

13 days

Total reviews

2

Average rating

3.5

5 / 5 Share

April 28, 2023

Onboarding was super great. I tend to be tech-savvy so I rolled my eyes at the prompt to set up an onboarding call. After playing around with the app myself it felt intuitive and easy, so much so that I almost canceled the onboarding call. I'm glad I didn't--the care and attention taken to our store, and our customers was fantastic. Little details that I missed were caught, and overall I understand the platform better and I know our customers will have an elevated experience as a result. Great job!

Using app

About 14 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

April 27, 2023

Jonathan was so thorough and patient during our onboarding and helped me get my pre-sale items set up with a quick turnaround and immediate deadline.

Using app

About 5 hours

Total reviews

2

Average rating

5.0