All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

April 27, 2023

Amazing product because it's so easy to use but still complex. Special shout out to the support; great help in no time.

Store

fotopro

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

April 27, 2023

Jonathan was great. he helped me set up all me pre order and back in stock buttons and walked me through the whole app. i am excited to use it and continue learning. Highly recommend!

Store

LEMIZ

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2024

excelent customized help with an issue. quick resolution!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

Great app so far. We had a couple of minor issues that conflicted with our current theme, but the team was super helpful and got them taken care of in a matter of minutes.

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 24, 2023

Jonathan was so helpful getting the Timesact app set up on my store. My collection page was being a bit difficult with displaying the pre-order badges but managed to get it sorted. I haven't started the sale yet but so far so good!

Using app

About 12 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

April 24, 2023

Great app with many features (pre-order, backorder etc..) that make everything easier. Special mention to the customer service that is super efficient and always online! Thanks

Using app

1 day

Total reviews

15

Average rating

5.0

5 / 5 Share

April 23, 2023

Great onboarding! Jon was very helpful and assist us in resolving some conflicts with our current store theme on the spot. Great customer support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

The Onboarding Call was very helpful and informative. It was super simple and I am able to take the learnings and execute!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

Easy to install with comprehensive features. Intuitive app with helpful and timely customer support - not that a whole lot is needed.

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

I just finished with onboarding session and it was well worth the time. Jonathon was amazing, answered all my questions and provided fantastic service to me. I appreciate his honesty and thoroughness he provided.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 20, 2023

Definitely use the onboarding session!! I had an absolutely amazing session with June. She showed me how to use every aspect of this app and that there are also tutorials. They have customer support via email and chat in case you do get stuck! This app is incredibly easy to use and understand! Thank you June! You Rock!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

I am new to the app but my initial experience has been great. I had a tutorial with June (legend) who made gave a brilliant overview, and I'm excited to get stuck in!

Store

Morena

Using app

7 days

Total reviews

12

Average rating

4.8

5 / 5 Share

April 19, 2023

This app has everything I need! I love that they have a dual-option for both pre-order and subscribe to be notified so you don't lose potential customers who want to buy, but not buy pre-order. They also have amazing white-glove setup service where you get a 30-min video meeting of them walking through setting up your pre-order campaign with you and they will even offer to do a code cleanup of an previous pre-order apps you've tried. I'd definitely recommend!

Using app

3 days

Total reviews

13

Average rating

5.0

5 / 5 Share

April 19, 2023

Free onboarding session is a must. Didn't take a full hour, host (June) was very patient with my questions and walked me through every option or setting feature I had a question about. Don't skip, the free video session.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Informative and simple onboarding - everything clear and they help you get started pretty quickly. So far so good!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Mi socia me recomendó esta aplicación y me gustó mucho. El chico que me ayudó fue de bastante ayuda y resulta que esta aplicación es justo la aplicación que necesitaba para mi negocio.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Incredible customer service. The single best experience I've had with any app. Chat response was immediate, and they fixed a badge display issue on my theme without having store access. They even saw that I had a theme-added "In Stock, Ready to Ship" line added on my product page and that it might be confusing during pre-order. They said it looked nice and hid it when the pre-order was activated instead of me having to remove it. App does everything that I want it to do.

Store

Old 18

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

I am definitely impressed with this product and company. CopelandCoins.com will be trying it out with products this summer to keep our momentum going when items go out of stock. I think this app will be a valuable investment. Do the onboarding!!! It's free and simple to get things installed with Timeact's personal help. They also have many tutorial videos. June helped me and really knows her product! Highly recommeded.

Using app

About 23 hours

Total reviews

6

Average rating

4.2

5 / 5 Share

April 13, 2023

Super easy onboarding and helpful personal online video introduction session where you can ask any questions and become accustomed to the admin panel. I'm eager to put this to good use.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

Preorder Notify Me Pre‑Order T has continuously done everything I need to have products available for preordering. I scheduled an onboarding session as soon as I installed the app and it was super helpful to get the lay of the land and make the best use of the functionalities. Whenever I needed help adding products later, the support team was also super helpful over chat and email. I highly recommend this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0