All reviews

Rating Breakdown

  • 5
    98% (1,775 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 93% (1,702)
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5 / 5 Share

July 6, 2023

Great on boarding experience. Very helpful and they will actually help you customize and set-up your functionality. So much easier to go through the onboarding experience rather than trying to figure it out (great for people like me that are not technical wizards). Will be using the pre-order tonight for a product drop. Excited to see how it this works out. Will update my review when I use the app more but so far very impressed.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

So far so good! Onboarding was really helpful and I'd recommend but the app does seem straight forward to use and I like the flexible plan.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2023

The Timesact App is exactly what I needed - an easy to set up and use Pre-Order feature. I had my onboarding call with June, who was incredibly friendly and helped me very quickly fix a couple of issues that arose because of my highly customized theme. Can definitely recommend this App and superb customer service! 5 very well deserved stars.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2023

Exceptional onboarding experience with Rommel, and the app checks all of my pre-sale and back-in-stock needs. I was looking for a singular app that would allow me to do pre-sale/pre-orders and communicate that an item was back-in-stock, without having to install multiple apps to do that. Timesact is precisely what our business/brand needed. The app is user-friendly and the onboarding session (it's free btw) with Rommel was courteous, friendly, knowledgeinformative and we even used the session to set up one of my products for pre-order and demonstrate how the app would perform for our products from an end to end perspective. Kudos to the Timesact team for such an awesome app and for having the right customer experience and engagement touchpoints.

Store

LYHBBB

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

The app is very easy to use and intuitive. The on-boarding session is amazing. June from Timesact goes through all the functions of the app and helps to set up the app to work correctly on the site. Great pricing as well for the value that you get.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

fast, easy customer service. I do recommend. Really greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat :)

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

June 30, 2023

We've been testing Pre-Orders with TimesAct on our UK and US Shopify stores. The support team are very proactive with the onboarding process and helping set up products for Pre-Order. So far it's working well, there are a few little nuances around their website that you have to understand (such as waiting for it to apply the pre-order function to the Shopify products) - we also had to speak to support to fix the little 'slash' banners appearing on the collection page but as mentioned, their support is very proactive and fix things immediately. Recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

First i was sceptic as it automatically translated to my local language and was hard to understand as i work 99% in english. I found the flag, switched to english and it started to make sense :) I booked an onboarding session where i already had some questions prepared, and got them all sorted out. Together we made some example cases, and checked that everything worked out as planned. Rommel was very friendly and professional, and guided me through everything. Highly recommend this for anyone looking for pre-order & backorder app

Using app

7 days

Total reviews

27

Average rating

4.9

5 / 5 Share

June 28, 2023

Just had my onboarding with this app team and it was so great! They really covered all of their bases to be sure I understood how to work and run the system! Seems like an easy enough app to use and will be very helpful once I've got it all fully worked out!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

Awesome! Their free onboarding session is a huge value add. They walked me through everything and added custom code in my theme right on the spot. Thanks!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Amazing team, Thank you so much! Straight forward and easy to understand, we can't wait to start using the app

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

I haven't used the app yet - but the FREE onboarding session to set up is fantastic great customer service and the app looks like it will be easy to use and integrate nicely with my store theme.

Store

PetHaus

Using app

1 day

Total reviews

13

Average rating

5.0

5 / 5 Share

June 26, 2023

Leslie was cordial and super intuitive with the app. I am continuing to play around with the control panel and interface more and its starting to flow nicely. I would recommend this app to anyone who is looking for a Pre-Order and Restock notification App for Shopify!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

I just had a live support session with June and I found this so helpful! I am a new boutique owner and NEED all the help I can get with leveraging product receipts, marketing and inventory management. As an entrepreneur saving time and making best use of it is a priority and I appreciate a company like Timesact who invest time in their users, I'm a huge fan already!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2023

So far brilliant and easy to use bearing in mind I am not very technical. I had a couple of small issues, but Rommel answered and sorted my queries very quickly. So far I think its a great app, am still testing and learning, does what I wanted at a good price. Thankyou.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

Today, Rommel from the support team was very helpful. He took the time to patiently explain how to use the Timesact Pre-Order app, and when we found a few issues during setup, he promptly escalated them and resolved them within minutes. I'm very grateful for Rommel's support and know that if I have any other questions, he and the Timesact support team will be there.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2023

Our Family Business has been very happy with the Timesact App and the outstanding support that comes with the App. Thank you Timesact Team!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Wonderful onboarding session which was really helpful, honest, and friendly. Have not transitioned to the app yet but when we do, we know we're in good hands. Thanks!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

Great app! Easy to install the customer support helped me troubleshoot an issue I was having with my theme. Highly recommend!

Store

AMASOUK

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

Perfect onboarding session with June. It was incredibly helpful to have to onboarding session. I thought I know how to use the app properly and yes for the start it was good but June helped me to get all of the potential out of it. Thank you so much!

Using app

1 day

Total reviews

2

Average rating

5.0