All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

April 13, 2023

Wonderful app, does what it promises. Excellent customer service. Princess was very helpful and efficient.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2023

Great app that does everything I hoped it would. HIGHLY recommend signing up for an onboarding session --- not sure I could have figured out all the functionality without it.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

The onboarding session was awesome! It is worth the time to walk through the app live. The interface seems pretty easy to use.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

We should say this is our best pre-order app so far. Really convenient to set up and they continue keeping updates to provide new functions. When we met problem, Mrs. Miezty use her professional skills and quickly solved the issue. We really appreciate it!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 12, 2023

The service was great and the app is very easy to work with! Thank you Princess for being so helpful in assisting me!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

Jonathan and Arby are so great! They are very professional! They teach me how to use the app and how to achieve the function I want in Shopify! Great App

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 12, 2023

Very quick in responding to my questions and very helpful overall. Service was great and we appreciate it!

Store

Mowelli

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2023

The Timesact onboarding process was really pleasant and all of the questions I had were concisely answered.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2023

Very helpful, friendly and quick support via the chat tool. The immediate support service is very much appreciated. Thanks!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

April 6, 2023

Ideal for anyone using a pre-order model, onboarding was a breeze - make use of the ongoing interview in order to optimize your shopify page !

Store

DIANI

Using app

9 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 3, 2023

First impression that it is user friendly. I do with there was a way to have better reports of orders to be able to see all items that are ordered within a time period vs looking into each customer order. Also if it integrates a whole collection like preorder collection and automatically adds new product.

Using app

13 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 2, 2023

Do the free onboarding session! They made this program so simple to use, and truly customized it to my exact needs and made sure I'm not overpaying for features I might not use. So far it's been really easy to integrate, I love how it helps keep communication so clear between my shop and customers so they know exactly what to expect with my pre-sale. Highly recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2023

They were very helpful and it was very thorough and they were able to go through my website and showed me pointers and tricks on how to apply certain features. Would definitely recommend.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Good application, support responds quickly, very clear and user-friendly interface. Very easy to use!

Using app

About 1 hour

Total reviews

11

Average rating

4.7

5 / 5 Share

March 30, 2023

Amazing onboarding session. June from your team answered all my questions and helped me set everything up.

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

My onboarding session with Jonathan was great. The onboarding feature is the reason I switched from one app to this one. It's so important to have the product walkthrough and have someone hear your specific questions, concerns and scenarios to reduce the time to learn the platform. Very good help articles as well.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

Robert and the rest of the Timesact team are amazing. The quality of customer service and the quickness with which they address any issues and questions are unmatched. I spent a lot of time comparing Shopify apps and tbh I was still unsure at the time I chose Timesact. I now can say with confidence that I made the right decision.

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 27, 2023

Prompt customer service and user friendly app. We just started using it and looking forward to exploring the use cases further.

Using app

6 days

Total reviews

6

Average rating

4.3

5 / 5 Share

March 27, 2023

June was great on our call! Happy to have this as an option for pre-orders! All the extra features for sending notifications to customer are really nice too!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

Deze app is geweldig. Alle functies die je nodig hebt voor het maken van een geweldige webshop met pre-orders en alle functionaliteiten zijn hier aanwezig! Daarnaast hoef ik niks te zeggen over de snelle en altijd aanwezige klantenservice, die er voor zorgt dat alles binnen no time werkt. Een dikke 5 sterren beoordeling voor deze app zonder twijfels. Ik raad het aan iedereen aan. Twijfel je nog? Niet doen, direct downloaden!!

Using app

About 2 hours

Total reviews

5

Average rating

5.0