All reviews

Rating Breakdown

  • 5
    98% (1,775 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 93% (1,702)
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5 / 5 Share

June 6, 2023

Fantastic onboarding experience and great support offered to help you get started and set up! Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Cannot recommend this app and their support team enough! Thank you Jonathan - it's rare to have such great customer service. The app is incredibly user-friendly and does exactly what we need it to do. Highly recommend!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2023

Needed a pre-order option for my store and decided to try out Timesact. So far so good! Amazing support from the team. They solved my issues instantly. Haven't had such a tech support in a minute.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2023

Great customer support. Didn't manage to get it to work but it was due to our own setup their support was outstanding.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2023

Great app and excellent support! Highly recommended

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2023

An amazing app - and the customer support is the best! They are really helpful and respond very fast.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

I had the onboarding session with Leslie, it was great. She well explained and all clear. Easy to use. the Only note I can suggest is to be able to see the number of pre order per items/sise- easy way to place a back order without missing an order.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

The help was faster, and everything works fine, they have a good support, I'm very happy with this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

The team at Tmesact and the Pre-order app were always quick to respond to my questions and their service helped us with our inventory and sales needs. It was a great addition to our Shopify store.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

We were looking for a Pre-Order app for an upcoming launch of a new product and contacted Shopify. They recommended 3 apps and we're glad one of them was Timesact as their features, 5-star rating, and 800+ reviews made our decision very simple. Also, Timesact offered a 30-minute live on-screen setup and Q&A and no one else did! We had less than 3-days to get our Pre-Order Offer up on our site and thanks to Rommel at Timesact, who was outstanding during the live setup, our Pre-Order was up on our site in less than a day. Thanks to Ronnel and the Timesact Team they receive our 'Platinum 5+ Rating'!! Highly recommend Timesact to anyone. Thank you Timesact.

Using app

26 days

Total reviews

15

Average rating

5.0

5 / 5 Share

May 31, 2023

We added a product that was coming soon. The back in stock notification feature is very nice. Support was able to adapt the app to my theme very quick. Thank you!

Using app

About 16 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

May 30, 2023

Very informative onboarding session. We would definitely benefit more now that we have understood the app further.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

I have not launched my website yet, but I added this app for handling pre-orders and back in stock notifications and I booked the complimentary call with Timesact to walk me through their features. June was wonderful at showing me around the back end and helping me learn what the app can do for my business and where everything is. She was patient, friendly, knowledgeable and cheering me on the whole time. A pleasure to deal with! Thank you June!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Great app with great customer support, fast and courteous (thanks Andrei). The app is a much better option than our previous pre-order app with more functionality and features including scheduling of when pre-orders show and integrating "back in stock" email alerts into the same app

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 29, 2023

Rommel and Lesley were very helpful, professional, and clear! We already love the app and it has been so useful for our business, but what makes it even more useful is the fact that it evolves and adapts according to Shopify's updates and the needs of the businesses. A great support team makes all these transitions and changes manageable! Thank you, Rommel and Lesley!

Store

R2R

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2023

June was amazing with the onboarding process, she was very patient and kindly assisted me set up pre-ordered on my website. She answered all my questions and kindly took me through all the steps! I am very happy with it all thank you!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

Awesome app, I've been using it for half a year and the devs continue to add new features. The sliding pricing model is great so that you only pay for what you need and the onboarding call was very helpful, although I did it many months later! Highly recommended for pre-order + OOS notifications.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2023

Been testing this app out for pre-orders and was very pleasantly surprised by the functions as well as the support I've been getting, especially from Jonathan. They do an onboarding call plus with the new selling plan Shopify just rolled out, they also help you migrate with ease. Highly recommend!

Using app

21 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2023

Incredible and timely service! I messaged at 6am my time not expecting a response for hours but I was responded to within minutes! And they were so incredibly helpful and told me how to get the desired outcome. Highly recommend!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Loving this App. The customisation works really well for us and was simple to set up AND maintain/update with new products. On-boarding was easy and the team were great to work with. Thanks!

Using app

5 months

Total reviews

1

Average rating

5.0