All reviews

Rating Breakdown

  • 5
    98% (1,775 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 93% (1,702)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2023

Easy to set up and easy to manipulate. When I had questions or concerns the customer service was quick and very thorough. Definitely recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Onboarding session molto chiara. June è stata una trainer super, molto disponibile, anche quando abbiamo riscontrato delle difficoltà nel settare l'account. Grazie mille!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

I couldn't ask for a better onboarding! They were all knowledgeable about the product and very friendly too when explaining the new changes in Timesact. Keep up the good work guys!

Store

Hobbyco

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2023

I started with the free onboarding session. They were super helpful, informative and showed me how easy the app is to use. I am excited about the features, and the flexibility depending on the season of my business.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2023

The onboarding session was fantastic - they set everything up and answered all my questions. The app is really configurable and does everything I need. I uninstalled another pre-order app I wasn't happy with, and am very glad I went with this one.

Using app

About 10 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

May 19, 2023

Timesact is a fantastic pre-order and 'restock notification' app. The UI is very simple to understand and works flawlessly. We had some concerns about order management and tags, etc. But after running two major pre-order rounds, we have experienced zero issues. I'd definitely recommend taking advantage of Timesact's free Onboarding calls. The reps are very helpful and can get the app setup within 30 minutes. Shopify is forcing major updates for apps like Timesact, and the Onboarding rep explained the whole process to me and reassured me that our store and app will continue to function normally.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2023

We have installed the app and had a on boarding call with the Team. They were great very informative and helped us set the system app. Highly recommend.

Using app

14 days

Total reviews

8

Average rating

4.9

5 / 5 Share

May 16, 2023

App is easy to install & configure, and the customer support was super fast to resolve a small issue. Everything's working perfectly now!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2023

An amazing support team that helped with every single request for the integration. I highly recommend it!

Store

HALE

Using app

5 days

Total reviews

4

Average rating

4.0

5 / 5 Share

May 14, 2023

Love this app! It's very easy to use and fully customizable. The onboarding is amazing, they help you to set everything up step by step. Want to give a shout-out to the support that helped me fix something I messed up - on a Saturday

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2023

This app is incredible and what's even better is their customer support! Andrei was there to help me work through a problem I couldn't figure out on a Saturday and stuck with me until everything was perfect! You need this app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2023

Fantastic! Easy to instal to website, great customer support and very intuitive app, highly recommend.

Using app

About 22 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

May 12, 2023

Super fast communication and support. Princess, their tech support agent, helped to fix my issue in no time.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Very happy with the support provided, it was very helpful. Lovely and friendly people explained everything in simple way. Glad that I have booked the meeting!

Using app

About 10 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2023

My onboarding was great! This app is so user friendly has everything I was looking for for my online shop!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Das Onboarding mit June war Top! Danke! Wir haben hilfreiche und nützliche Tipps bekommen. Timesact kommt auf jeden Fall zum Einsatz

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

This is a great app that solved multiple issues for us! It very straightforward and easy to use, and tech support (from June) is top notch.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2023

The onboarding call was super useful! I highly recommend taking advantage of the free 30 minute chat so they can help you set up the app and make sure everything on the backend is running smoothly. Great customer service!

Using app

About 24 hours

Total reviews

10

Average rating

4.6

5 / 5 Share

May 9, 2023

Would highly recommend the onboarding session. Answered all of my questions and did a run through in real time. really helpful. Easy app to use and customise too.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Jonathan was fantastic and cordial, taking the time to cover the features I could use to handle pre-orders the way I wanted in my store. The app is clean and straightforward and the pricing is a great value for what it brings to help improve my customer's experience. It will also resolve unnecessary confusion around pre-orders and product availability.

Store

UPKnife

Using app

About 5 hours

Total reviews

1

Average rating

5.0