All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2023

This app is the easiest pre order app to use that I have tried! I got personalised help setting it up from start to finish from their online chat, which was a huge help. I would recommend this app to absolutely anyone.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2023

This app is great if you are looking to have pre-orders on your site. Their customer service is also excellent and gives you real-time support. They were able to set up my pre-orders for me and quickly solve any questions I had. Great service!

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 17, 2023

Works flawlessly and looks great! Easily the best pre-order app we've tried. Our store has moderate customization, and was suffering from invasive code left behind by a previous preorder app, so I expected to need a bit of help from the developer. But with lightning quick assistance from the Timesact support team, the app was functioning perfectly in no time. Quite possibly the best customer support I've ever received. Just an awesome experience all-around.

Using app

3 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 17, 2023

Great fast and efficient service! I recommend. With this application no sales lost. It's amazing. Thanks!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

I just had my onboarding call with June. She was very pleasant and helpful. The service and interface seems user friendly. I look forward to exploring and making the most of Timeact!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

App works great and the team behind it is even better! We launched a new line with the app and had some initial issues, but the support got on it ASAP and had it fixed immediately. Best service we've had on Shopify!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

So far so good with the app. Customer Service was quick and easily explained setup issues. There are a few small quirks with the UI (like the Available Date selected was always one day behind the day I'd click), but easily worked around.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Great communication and service from Robert! Thorough and super helpful. Overall great experience with the app and the customer service team.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

We just started to work with TimeSact app. Very comfortable and easy to use this app. Definitely recommended for stores that need to put their items on pre-order

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2023

I have only been using this app a couple of days but so far I really like it. The customer service has been very good too, quick and helpful.

Using app

2 days

Total reviews

27

Average rating

5.0

5 / 5 Share

Feb. 12, 2023

I was very surprised about how fast the customer support was answering me the questions and helping me with my PRE-ORDER stuff. So much respect for these people! Such a good experience from my side!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2023

It is an excellent app. It is easy to use and has very friendly support. They offer an onboarding call that helps you understand how to use the app. Thank you for your excellent support!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

I signed up for Timesact and as a visual learner, I didn't want to read any instructions! Within 5 minutes of signing up, I had managed to book a Zoom training session. This was hosted by June and in 30 minutes she covered all the basics, resolved any queries and kept me informed about different ways to utilise the platform. I'd highly recommend booking this session & can't believe it was free. Thanks so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Amazing app, we had so much trouble with other pre-order apps and this one fixed it all. Amazing support, helped us within minutes!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

It is truly rare to encounter customer service as good as this app offers. I was able to contact them and chat immediately. I wanted to make a customization and told them I could do it myself if they would just give me some instructions, and they just went and took care of it without me having to do anything. It was like magic! The support from this team is unparalleled.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Does everything we need on our website for product pre order Support is very prompt and helpful Highly recommended

Store

Juvetti

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

I couldn't find a setting and chat sent me screenshots that had the problem fixed in mere minutes! Thank you!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

I had a problem with my pre order system, I contacted the customer service and the reply was prompt and straight to the point. They provided me different alternatives on how to solve my problem so I could choose the one that better suited my case. Very efficient, kind and precise. Strongly recommended!

Store

My Store

Using app

3 days

5 / 5 Share

Feb. 6, 2023

Such great customer experience, very quickly went in and fixed my problem! Jomar was wonderful! Thank you!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Excellent customer service from Jomar. He fixed the product badge for us in just few minutes. App is working great and helps us get Pre-Orders for items in transit. It is highly recommended.

Using app

7 months

Total reviews

12

Average rating

5.0