Preorder Now Presale Timesact
Grow preorders with back in stock, restock alerts and waitlist
Rating
4.9
feedback
1,820
chart
#1,015
All reviews
May 8, 2023
This app has been very helpful for our business and the customer service on all touch points has been exceptional.
May 8, 2023
I love this app so much!! Customer service is amazing too! If you need help don't hesitate to book an onboarding call with their team, it is FREE, and they have walked me through the app, and now I'm all set! I highly recommend trying this out, their team is very knowledgable and even helped me with other things in my store!!!
May 7, 2023
Jonathan and Lesley were very helpful and walked me through the different features of the app. I recommend to others.
May 7, 2023
Highly recommend scheduling an onboarding session. Jonathan and Rommel were very helpful and helped me confirm I had things set up properly and then showed me extra features I did not know about. Looking forward to launch day!
May 5, 2023
The app is easy to navigate. If you have any questions, a team member is ready to assist you fast and courteous.
May 4, 2023
Friendly onboarding. System looks easy to set up. Let's hope that we get a lot of pre-orders soon. Thanks.
May 4, 2023
Very helpful onboarding session. June was very patient and thorough during onboarding. The app will be very helpful for our site.
May 3, 2023
The level of customer service is outstanding. We were up and running in no time. These guys are excited about their product and invested in the customer care experience. That is so unusual these days. You guys rock!
May 3, 2023
We had a bit of issue with the pre-order badge, Andrei from the support team was efficient and helpful.
May 1, 2023
I just finished the free onboarding session and it was so helpful, it's a real person connecting with you over a meet and walking you through all the aspects of the app that you'll need to know. Such a helpful feature, and I could see that the parts of the app worked great!
May 13, 2023
I had a great onboarding call and highly recommend anyone who wants to use this app to sign up for the call. Without it I would have been lost! Update: I had a couple of issues/questions on the coming soon badge and Andrei solved it in just 10 minutes, highly recommend this app!
April 28, 2023
Onboarding was super great. I tend to be tech-savvy so I rolled my eyes at the prompt to set up an onboarding call. After playing around with the app myself it felt intuitive and easy, so much so that I almost canceled the onboarding call. I'm glad I didn't--the care and attention taken to our store, and our customers was fantastic. Little details that I missed were caught, and overall I understand the platform better and I know our customers will have an elevated experience as a result. Great job!
April 27, 2023
Jonathan was so thorough and patient during our onboarding and helped me get my pre-sale items set up with a quick turnaround and immediate deadline.
April 27, 2023
Amazing product because it's so easy to use but still complex. Special shout out to the support; great help in no time.
April 27, 2023
Jonathan was great. he helped me set up all me pre order and back in stock buttons and walked me through the whole app. i am excited to use it and continue learning. Highly recommend!
April 24, 2023
Great app so far. We had a couple of minor issues that conflicted with our current theme, but the team was super helpful and got them taken care of in a matter of minutes.
April 24, 2023
Jonathan was so helpful getting the Timesact app set up on my store. My collection page was being a bit difficult with displaying the pre-order badges but managed to get it sorted. I haven't started the sale yet but so far so good!
April 24, 2023
Great app with many features (pre-order, backorder etc..) that make everything easier. Special mention to the customer service that is super efficient and always online! Thanks