All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2023

We don't generally really leave reviews but after the service we received, we thought it only right. I think out of all of the apps on our store, Timesact has the most reactive customer service going. They are very fast in resolving any issues to get the app working just as you would like. Would highly recommend!!

Using app

4 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Jan. 11, 2023

Stellar app. super customer service that adapted my app to fit my specific store needs. already processed a lot of pre orders trough it. works great

Store

Rawnice

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Customer service experience was incredible. Prompt response time and Miezty was very polite! The app itself is very good and easy to work with. Would recommend

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

This app has helped me acquire new leads and know what to restock my store with in advanced. I did my onboarding call with June and she was OUTSTANDING. She helped answer every one of my questions and directed her team to do implementations on my store that I requested super speedily. June was very kind and made it fun to install and learn about the app.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Very reactive and great Support, the app is also well-developed. Thank you for the smooth onboarding call.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Andrei from Timesact was very helpful, fast response and even went over and above by fixing something for me without me asking for it. I would recommend this app and service

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

I would like to say that Andrei from Timescat support was more than helpful with my problems, i was losing hope with getting my pre-orders to work, thankfully they quickly came to my aid and resolved all of my problems, amazing app with an amazing support team!

Store

Tac

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Customer service is fantastic. Had a few issues and the response and resolution time was amazing. Highly recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

This feature has helped us retain customers by tracking an allowing pre orders on sought after items. Technical support even went as far as to reach out on social when our outlook was down.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Greats app that has all I need to offer pre-orders! Super fast support.. got my issue resolved so quickly!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2023

The best customer service and the onboarding was excellent got all my questions answered. Very professional

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

quick, easeful and friendly. Thank you for the help in set up, so far this has been the most responsive app we have on our site

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

I tried a few apps before landing on Timesact. The app interface is the best of the bunch, and the customer service was super fast, even over holidays and weekends. They solved the issues quickly, and we were up and running.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Easy to use and make money from. Easy to see how successful preorders have been. Some technical glitches, but support is very responsive.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Great support via email. They acted like we were in the same room, promptly answering the request. Thank you

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

It does everything we need it to do! I installed it, needed a little tech support to get the badges showing up on all collection pages and within hours the Timesact team had sorted it all out for me. Very happy with this app.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Robert did a terrific job addressing my issue with the pre-order button not functioning on my end. I highly recommend Timesact if you’re looking for outstanding customer service, issues addressed in no time, and wanting a user friendly app-get Timesact!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Excellent app for pre orders. We have tried so many different apps that it is refreshing to find one that actually makes our life easier. They also have great support.

Using app

7 days

Total reviews

29

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Oliver and the rest of the Timesact have been so helpful with troubleshooting our pre-order features!

Using app

15 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 15, 2022

So far so good. Much easier to work with than any of the other preorder apps we've used before. Customer service has been wonderful. They are very quick to handle any issues or customizations, even offering service to us on the weekend once. Excited to continue using it and very excited about their new features.

Using app

11 days

Total reviews

10

Average rating

4.9