All reviews

Rating Breakdown

  • 5
    97% (1,659 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Sept. 10, 2024

Tuve un problema con la configuración de la visualización de un botón, y me lo resolvieron en apenas 10 minutos. Soporte técnico muy rápido y amable, además de ser una app perfecta para los prelanzamientos de nuestros productos.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Support was really good. princess went above and beyond

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

So far so good. Customer servcie was great!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

This app can do more than what we are using it for, but as far as allowing pre-orders and back-orders go, it works a treat. You can setup templates or defaults for a lot of functionality, and it works out the box with most themes almost perfectly. For any instances where a customised theme meant some things were slightly amiss, support was more than happy to ehlp! Keep up the great work team!

Using app

3 months

Total reviews

7

Average rating

3.3

5 / 5 Share

Sept. 4, 2024

We've been using the app for several weeks now and are very happy with how well it works. The customer service has been incredibly helpful and even managed to ensure the app works seamlessly when discount codes are applied.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

I have only test for a short time but App seems good and very helpfull support!! 5of5

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Easy to use and great support!!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

This is my first Shopify experience and first experience with this app. I'm not the most tech savvy person and was having difficulty getting things set up. I emailed the support team on a Saturday night around 11:30pm, they had already responded by Sunday morning at 1am. We emailed back and forth all day on Sunday to get my questions answered so I was able to launch my Shopify store in time! I wasn't even expecting an answer until Monday at the earliest. That first day, we were able to bring in over $2,000 in sales, and that would not have been possible without the help of this team! I cannot recommend this app enough! AMAZING customer service!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Rommel was SO PATIENT and SO KIND. I asked a gazillion questions and he kindly answered each one. This app is missing a feature that I wanted but because of the amazing customer service, I'm fine waiting for them to develop it. I'm telling you - I installed/tested four other apps and nobody would help me in a timely fashion except Rommel! 10 STARS and so much appreciation for the help and true feeling of partnership. Keep crushing it!

Store

Pressie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Great customer service! Solving a problem through the chat was quick and easy. App works greta and it does what's needed :)

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

I ran into a slight issue with getting the Pre-Order product badges to show up on my Shopify store. I contacted customer support and within 15 minutes Kenneth had the issue resolved. It happened so quickly that I noticed it was fixed before I was able to read Kenneth's email response letting me know my issue should be resolved. Great app, even better customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Quick support, immediate solution. Couldn't be more pleased :)

Store

naasen

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Super easy to set up and easy to understand! I had a small issue with the badge not showing on collection pages, but easily I wrote to support through the chat and they handled it in some minutes. Great support service! Thanks

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 26, 2024

Support is great!

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 23, 2024

Wonderful customer service! fixed the problem in a second.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Very helpful assisting us install and adapt the app to our exact need.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

So far so good. Team was very responsive.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Great app for preorders and back-in-stock notifications. We have always been impressed by their prompt and courteous customer service whenever we have questions or experience any obstacles. Would definitely recommend Timesact to anyone looking for automated business solutions.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Excellent way to arrange a pre-order function on your shopify store! They also ACTUALLY help when you send an email to customer service, and solve issues quickly!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

You can't ask for more! These guys are just the best in their field. The app looks very well, it integrates almost seamlessly and where it doesn't you have support in a matter of seconds literally. There is always somebody to answer your questions, solve you problem or if too complex will be passed to the dev team and will be solved 100%. I highly recommend the app and the team :)

Using app

3 days

Total reviews

3

Average rating

5.0