Toki: Loyalty + Memberships

Feb. 15, 2024

We are truly happy with Toki. The whole team has been nothing but rockstars. They immediately jump in and handle everything we've needed! The app itself is very customizable and allows you to make your branding shine. If you're even considering giving Toki a try, we 100% recommend setting up a meeting and a demo!

Feb. 4, 2024

We are still in the early stages of launching our customer referral program using Toki but I had to review to say that Elise and her team could not be more responsive to our questions and needs onboarding the platform. They have been very pleasant to work with, knowledgeable, and eager to help and accommodate.

Jan. 23, 2024

The future of loyalty programs. Toki is a game changer that offers the most up to date tech for a modern loyalty program. The team offers amazing support, and a great platform. We switched from Loyalty Lion and have added 3x the features overnight. Toki is your MUST HAVE loyalty program if you are looking to elevate your brand!

Jan. 22, 2024

Toki has been a really excellent partner as we explore our entry into Loyalty and Referral. Elise and her team have been extremely accommodating and receptive to feedback, often building our requests directly into their product roadmap. We've ben focused on referral first, and I'm exciting to expand our Loyalty program next!

Dec. 1, 2023

We’re setting up Toki for an Enterprise client - and testing membership, paid membership, wallet, perks, quizzes, and more. 5 Stars experience so far! Will give an update once the build out is completed

Nov. 30, 2023

Absolutely love the Toki rewards program plugin for my Shopify store! It seamlessly integrates into my website, making it incredibly easy for customers to earn and redeem points. The customization options are fantastic, allowing me to tailor the program to fit my brand perfectly. Plus, the analytics feature provides valuable insights into customer behavior. A must-have for any e-commerce business looking to boost customer loyalty and engagement!

Nov. 28, 2023

The Toki team has made app integration and marketing seamless for us! We had a vision for our memberships program, but couldn't quite bring it to life on our own. We are super thankful for all their help throughout this process.

Nov. 27, 2023

Very excited to get Kenny Flowers launched with the Toki Rewards program for our new "Island Society". Elise and the team helped with onboarding and launching the program from start to finish, and they are always available to help with any updates needed. Amped to see how our program grows with the help of the Toki platform. Cheers!

Nov. 27, 2023

We've been using Toki for our loyalty program at our store and have found their service to be notably reliable and efficient. We had some questions about integrating Toki with other tools we use, and the team provided clear, detailed solutions that really demonstrated their expertise and commitment to customer satisfaction. This level of support has significantly eased our workflow. Couldn't recommend more

Nov. 21, 2023

This system is SOOO good! The support I have received from the team has been outstanding so far and I'm very excited by the prospects ahead. The interface is easy to setup and integrate and the functionality is simple and outstanding. There are many tutorials to help, alongside live chat with fast responses. I have tried several loyalty apps - this is hands down the best one I've experienced. 5*****

Nov. 16, 2023

Can't say I recommend, sadly. Saw the positive reviews and decided to give it a go, but even with help from their team it still was far too complicated to set up and get working. I reached out to the team to see if they could help since they're seemingly very new, and I assumed still working out some bugs. It ended up being way easier to go with Yotpo loyalty and I don't recommend this app at all. Plus the team, while helpful, just doens't know what they're doing.

Nov. 3, 2023

As a brand in today's competitive market, recognizing and rewarding your community is not just an added bonus; it's an essential strategy for growth and customer retention. That's where Toki comes into play, a loyalty program app that integrates flawlessly with Shopify. One of the standout aspects of Toki is its seamless operation with Shopify. It feels like a natural extension of our store rather than an add-on. For those who love to tinker and tailor, Toki doesn't disappoint. The API access allows for custom work, so you can craft a loyalty program that's as unique as your brand. It offers a vast array of features that cater to any conceivable loyalty program requirement. The results? Increased engagement, stronger community ties, and a significant boost in customer lifetime value. But what truly sets Toki apart is the team behind it. Their responsiveness and dedication are unparalleled. It's like having an extra set of hands on deck, deeply invested in your success. They're not just service providers; they're partners in your brand's journey. This is a must have app for any brand.

Aug. 8, 2023

Finally, someone built a loyalty program for the 21st century. Writing this as a happy customer, no affiliation with Toki! I've honestly been so fed up with existing loyalty programs so when we found Toki, we knew we had a better way to serve our community of 50,000 customers. What stood out to us about Toki special was the following: - Innovating the wallet as primary interaction interface of program - Referral paths confirmed and clear as a privileged customer experience - Activities and rewards tied to participation in community / brand initiatives - Universal log in via existing email profiles The future of loyalty is getting brighter - we're excited to launch new community challenges and initiatives to our following. Oh, one last thing, with a wallet that stays in front of all of our customer experiences, it means we can now integrate our content pushes WITH loyalty where we couldn't before. Excited to make this a key part of our stack at lunchbox!

Aug. 7, 2023

We've been really impressed by toki. Although a newer app the potential Toki has to unlock for your business is limitless. The team is also provides great service and is really attacking the loyalty game differently than those before them. Highly recommend.

Aug. 4, 2023

We just launched and the customers are responding warmly to the opportunity to collect points! We experienced a lot of support from the onboarding team with Toki. They were there to help us every step of the way!

Aug. 3, 2023

We recognized the importance of a loyalty program for our brand, and sought a solution that could offer more than just cash back and incentives to our customers. Toki was that solution! Our goal was to have a platform that would allow customizable loyalty programs and a referral system where customers can present their own apple/ google wallet pass to not only give discounts but also to receive credits in doing so. In addition the exceptional level of customer support provided by their customer support is unbelievable. It exceeded any other support experience we had encountered before. The product itself is outstanding, constantly evolving, and has proven to be highly effective in increasing customer engagement and boosting revenue. If you're seeking a way to actively engage with your customers beyond SMS and Email, we highly recommend the Toki app.

Aug. 3, 2023

The best rewards app for Shopify that I've tried. The support from the Toki team has been great, both in terms of responsiveness and for customizing our program. Would highly recommend.

July 25, 2023

Toki is the best value in ecommerce rewards, period. Their feature set is second to none in our experience, and their unreasonably accommodating support makes it feel like we have our own rewards team in-house; Elise and Bonnie took a genuine personal interest and sense of urgency during our very needy onboarding month. I tried several others in the past that never got fully implemented because the support was weak - Toki simply MAKES IT HAPPEN. If you try them out and for some reason regret it, I'll send you a free pack of Gardencups.

April 25, 2023

The app has been an awesome way for us to better engage our customer and give them incentives to come back to our shop more often. Our customers love it. Aside from the commercial benefits, the Toki team is top notch. They provide incredible support - highly responsive, knowledgable, accommodating, and on a mission to help out store owners as best as possible. Highly recommend going with Toki if you're considering a rewards program for your brand.

Jan. 24, 2023

Elise and her team are incredible to work with and the platform itself is so easy to integrate! Excited to be at the beginning of this new era in loyalty with Web3 as a core component. If you are interested in learning more & just connecting with us at Hummii Snacks just reach out at [email protected]