Toki Loyalty and Rewards

April 16, 2024

The Toki team has been great in supporting our referral campaign. Despite their small team size, they consistently delivered updates promptly to meet our needs. Their flexible billing structure has been particularly useful, allowing us to test the market before making a significant budget commitment, unlike many of their competitors. I recommend Toki to anyone in need of a referral program integration. Give them a try, and you'll be glad you did.

April 1, 2024

So far so good. Been using this instead of another loyalty platform and really enjoyed how slick the backend is. Easy with the magic link, no issues for customer logins and lots of great features. I really like how they're really hands on and listen to feedback. Looking forward to growing with them

March 26, 2024

Working with the Toki team has been a breeze. Brilliant minds with answers to every problem. Their app has made our day-to-day significantly easier. They have replaced Loyalty Lion capabilities + several more that LL was missing. The backend is intuitive and easy to navigate. Highly recommended.

March 26, 2024

We just started using Toki for our reward program, and I really want to share how great it is so far. Elise and her team are super helpful. They answer all our questions fast and make it easy for us to get started. They're really nice to work with. We also really like how Toki looks. It's new and different, which makes our program stand out. It gives our customers something fresh and fun, plus some cool features too.

March 25, 2024

Toki stands out as a top-tier loyalty app for Shopify, offering a comprehensive suite of tools to enhance customer retention and experience. Its standout feature is the versatility in loyalty activities, allowing businesses to tailor programs creatively. From earning points through purchases to engaging challenges that unlock rewards, Toki keeps users engaged and incentivized. The app also introduces a Wallet Pass for Google and Apple, streamlining how customers track loyalty levels and rewards, making it effortless to redeem benefits or invite friends. Moreover, Toki's support team is exceptional, providing fast, responsive service and actively listening to user feedback to continually improve the platform. This combination of flexible loyalty program design, user-friendly features, and outstanding support makes Toki an invaluable asset for Shopify merchants aiming to elevate their customer engagement and loyalty strategies. It’s a game-changer for stores looking to boost repeat business and foster deep, lasting customer relationships.

March 11, 2024

Doing the install right now. It is a very powerful software. Will take some time to get used to because of all the options you have. Customer service is very good, very attentive and detail oriented. The support articles are extensive. This has everything you ever could have imagined. Switched from Yotpo Loyalty which was good customer service and good program but pales in comparison to the feature count of Toki - and Toki comes at a better price. Very glad I found them, and I have no doubt they will be continuously improving the experience.

March 8, 2024

Toki has been pretty amazing so far. For the past few years we've been looking for a good rewards + loyalty + referral system, finally we found this one with ALL the features we want. All the settings are easy to navigate, the interfaces for front-end and back-end are very pleasant to use. Although the pricing can get hefty if you want all the features, but there are options to start easier and then progress into more advanced functionalities. The only suggestion I have so far is to have a longer trial period for new users, there are so many things to configure, it's not an easy task for any small business to complete within two weeks time. We are very looking forward to launch our membership program with Toki's help.

March 2, 2024

The support has been amazing and the team has been able to customise the features according to how we need them. We are confident Toki will be a reliable long term partner for our rewards program

Feb. 15, 2024

We are truly happy with Toki. The whole team has been nothing but rockstars. They immediately jump in and handle everything we've needed! The app itself is very customizable and allows you to make your branding shine. If you're even considering giving Toki a try, we 100% recommend setting up a meeting and a demo!

Feb. 4, 2024

We are still in the early stages of launching our customer referral program using Toki but I had to review to say that Elise and her team could not be more responsive to our questions and needs onboarding the platform. They have been very pleasant to work with, knowledgeable, and eager to help and accommodate.

Jan. 23, 2024

The future of loyalty programs. Toki is a game changer that offers the most up to date tech for a modern loyalty program. The team offers amazing support, and a great platform. We switched from Loyalty Lion and have added 3x the features overnight. Toki is your MUST HAVE loyalty program if you are looking to elevate your brand!

Jan. 22, 2024

Toki has been a really excellent partner as we explore our entry into Loyalty and Referral. Elise and her team have been extremely accommodating and receptive to feedback, often building our requests directly into their product roadmap. We've ben focused on referral first, and I'm exciting to expand our Loyalty program next!

Dec. 1, 2023

We’re setting up Toki for an Enterprise client - and testing membership, paid membership, wallet, perks, quizzes, and more. 5 Stars experience so far! Will give an update once the build out is completed

Nov. 30, 2023

Absolutely love the Toki rewards program plugin for my Shopify store! It seamlessly integrates into my website, making it incredibly easy for customers to earn and redeem points. The customization options are fantastic, allowing me to tailor the program to fit my brand perfectly. Plus, the analytics feature provides valuable insights into customer behavior. A must-have for any e-commerce business looking to boost customer loyalty and engagement!

Nov. 28, 2023

The Toki team has made app integration and marketing seamless for us! We had a vision for our memberships program, but couldn't quite bring it to life on our own. We are super thankful for all their help throughout this process.

Nov. 27, 2023

Very excited to get Kenny Flowers launched with the Toki Rewards program for our new "Island Society". Elise and the team helped with onboarding and launching the program from start to finish, and they are always available to help with any updates needed. Amped to see how our program grows with the help of the Toki platform. Cheers!

Nov. 27, 2023

We've been using Toki for our loyalty program at our store and have found their service to be notably reliable and efficient. We had some questions about integrating Toki with other tools we use, and the team provided clear, detailed solutions that really demonstrated their expertise and commitment to customer satisfaction. This level of support has significantly eased our workflow. Couldn't recommend more

Nov. 21, 2023

This system is SOOO good! The support I have received from the team has been outstanding so far and I'm very excited by the prospects ahead. The interface is easy to setup and integrate and the functionality is simple and outstanding. There are many tutorials to help, alongside live chat with fast responses. I have tried several loyalty apps - this is hands down the best one I've experienced. 5*****

Nov. 3, 2023

As a brand in today's competitive market, recognizing and rewarding your community is not just an added bonus; it's an essential strategy for growth and customer retention. That's where Toki comes into play, a loyalty program app that integrates flawlessly with Shopify. One of the standout aspects of Toki is its seamless operation with Shopify. It feels like a natural extension of our store rather than an add-on. For those who love to tinker and tailor, Toki doesn't disappoint. The API access allows for custom work, so you can craft a loyalty program that's as unique as your brand. It offers a vast array of features that cater to any conceivable loyalty program requirement. The results? Increased engagement, stronger community ties, and a significant boost in customer lifetime value. But what truly sets Toki apart is the team behind it. Their responsiveness and dedication are unparalleled. It's like having an extra set of hands on deck, deeply invested in your success. They're not just service providers; they're partners in your brand's journey. This is a must have app for any brand.

Aug. 8, 2023

Finally, someone built a loyalty program for the 21st century. Writing this as a happy customer, no affiliation with Toki! I've honestly been so fed up with existing loyalty programs so when we found Toki, we knew we had a better way to serve our community of 50,000 customers. What stood out to us about Toki special was the following: - Innovating the wallet as primary interaction interface of program - Referral paths confirmed and clear as a privileged customer experience - Activities and rewards tied to participation in community / brand initiatives - Universal log in via existing email profiles The future of loyalty is getting brighter - we're excited to launch new community challenges and initiatives to our following. Oh, one last thing, with a wallet that stays in front of all of our customer experiences, it means we can now integrate our content pushes WITH loyalty where we couldn't before. Excited to make this a key part of our stack at lunchbox!