Rating

4.9

feedback

4,457

Reviews

chart

#18

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    6%
  • Less than a month
    20%
  • Less than a year
    65%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and quick response times. Many users appreciate the intuitive interface and the helpfulness of the support team, mentioning specific team members who provided great assistance. The app is described as simple, straightforward, and essential for enhancing the tracking process for both store owners and customers. Users also highlight the app's customization options, professional look, and real-time updates as key features that improve customer satisfaction. However, there are a few negative reviews mentioning issues with tracking accuracy and slow response from support.

Highlights

Positive reviews highlight the app's ease of use, excellent customer support, and quick response times.
Users appreciate the intuitive interface, helpfulness of the support team, and specific team members who provided great assistance.
The app is described as simple, straightforward, and essential for enhancing the tracking process for both store owners and customers.
Positive feedback includes mentions of customization options, professional look, and real-time updates as key features that improve customer satisfaction.
Negative reviews mention issues with tracking accuracy and slow response from support.

Rating Breakdown

  • 5
    94% (4,203 ratings)
  • 4
    4% (196 ratings)
  • 3
    0% (15 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2025

I had a problem with the status of the orders and the support from Track123 helped me very well, I can only recommend the app to others.

Store

Yuvara

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2025

Wonderful assistance from support when you need help, and I've tested a few other tracking apps; they are so outdated, this one has a nice modern touch and feel, and so far has everything I need for a tracking app.

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

May 10, 2025

Ich habe außerhalb der Geschäftszeiten ein Request gestellt. Welcher innerhalb von 8h trotzdem bearbeitet wurde, obwohl sie sonst erst 3 Tage später im Dienst wären. Super und vielen Dank nochmal

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2025

very user friendly great tracking tool for beginner very recommended

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Amazing Customer service, very fast action in removing the brand name , can't wait to discover the full potential of it . Thanks, keep it up !

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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