Rating

4.9

feedback

1,263

Reviews

chart

#19

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    24%
  • Less than a month
    33%
  • Less than a year
    25%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer support, and quick response times. Many users appreciate the intuitive interface and the helpfulness of the support team, mentioning specific team members who provided great assistance. The app is described as simple, straightforward, and essential for enhancing the tracking process for both store owners and customers. Users also highlight the app's customization options, professional look, and real-time updates as key features that improve customer satisfaction. However, there are a few negative reviews mentioning issues with tracking accuracy and slow response from support.

Highlights

Positive reviews highlight the app's ease of use, excellent customer support, and quick response times.
Users appreciate the intuitive interface, helpfulness of the support team, and specific team members who provided great assistance.
The app is described as simple, straightforward, and essential for enhancing the tracking process for both store owners and customers.
Positive feedback includes mentions of customization options, professional look, and real-time updates as key features that improve customer satisfaction.
Negative reviews mention issues with tracking accuracy and slow response from support.

Rating Breakdown

  • 5
    95% (1,197 ratings)
  • 4
    4% (50 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 31, 2025

Good support, Salma helped a lot and I appreciate that, the app is very good and works well

Using app

--

Total reviews

24

Average rating

4.5

5 / 5 Share

May 31, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2025

Sehr einfache Handhabung und schneller Kundendienst

Store

Accaire

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2025

The chat is very easy to use as well as the whole app, definitely worth giving it a go

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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