Track123 Order Tracking for Shopify
Developer
View on App Store

Rating

4.9

feedback

1,433

Reviews

chart

#21

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    19%
  • Less than a month
    33%
  • Less than a year
    26%
  • More than a year
    4%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the app team. Customers appreciate the quick responses, helpful assistance, and friendly attitude of the support team. Many users also highlight the ease of use and practicality of the app, mentioning that it has helped streamline their order tracking process. Additionally, the affordable pricing plans and features available for new businesses are mentioned as a positive aspect of the app. However, there are a few reviews that mention issues with compatibility for custom domains and slow resolution times for U.S.-based merchants due to time zone differences.

Highlights

Excellent customer service and support
Ease of use and practicality
Affordable pricing plans and features
Compatibility issues with custom domains
Slow resolution times for U.S.-based merchants

Rating Breakdown

  • 5
    94% (1,347 ratings)
  • 4
    3% (50 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 69% (990)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Incredibly easy and efficient to use tracking app. Helpful customer service with speedy response.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2026

Great experience! Customer service was super quick and the AI chatbot was amazing with helping me with my initial setup. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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