Track123 Order Tracking
Track123 - Track & Upsell - Order Tracking App for...
Rating
4.9
feedback
1,322
chart
#20
All reviews
Review RSS Feed
March 6, 2025
no help through email
Dear merchant, I'm truly sorry that the email issue you reported has not yet been resolved. We previously reached out for more details but haven’t received a response yet. To make sure we can investigate this for you as soon as possible, I’ve just sent another email and requested access to your order. Please know that we’re here to help, and your experience matters to us. We’d really appreciate it if you could check your inbox and get back to us—we’ll do everything we can to assist you. Best regards, Alex, Track123 Team
March 4, 2025
Bonjour, C'est une superbe application le suivi est vraiment bien malgré de temps en temps un petit retard de la mise à jour du suivi (environ 24h).
Feb. 26, 2025
As soon as you install and request them to remove their company text in the app page, they request you to leave feedback (yes even for the paid option). This is not ethical and probably the reason for so many feedback ratings they display.
Dear merchant, Thank you for sharing your thoughts. We sincerely appreciate your feedback and want to clarify that leaving a review is completely optional. Our intention is simply to invite users to share their experience with Track123 at a time that feels right for them, whether that’s early on or after fully exploring our features. Regarding the watermark, it has been removed as per your request. If there’s anything else we can assist you with, please don’t hesitate to reach out. Best regards, Alex, Track123 Team
Feb. 25, 2025
Great API and app for tracking and adding a tracking page to your store. One great way to increase customer service
Feb. 25, 2025
Very good app especially for those starting newly. Only thing I would like is more options and customizations. We will be sticking with them until we scale, and then upgrading our plan so we can unlock more customizations!
Feb. 24, 2025
We’re so happy we made the switch to Track123. It has a much more aesthetically pleasing interface and it’s easy for our customers to use. The back end was super simple to set up and customer support is friendly and helpful.