Track123 Order Tracking
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Track123 has the best visuals than any other tracking app. I love using the 3d earth map tracking page because it stands out from any other store. It makes it easy for me to see which orders have failed to deliver, out for delivery, or pending. Overall, great app for business owners looking for a track order page for their customers.
Great software, great support. Have used a bunch of other tracking plugins but they were always buggy or had issues. This one is great and easy to customize. Plugin works wonderfully - highly recommend.
This is great for beginners who want to get some sort of customized tracking page to match their branding, and from what I can tell, it allows you to have a higher order per month limit for the free plan when starting out, compared to similar apps on the Shopify App Store.
All you need for a Tracking Page!
Iam very satisfied. App works very good.
Recomiendo esta aplicación porque es muy útil para que el usuario pueda seguir su pedido. Además, es fácil de utilizar y cuenta con dos opciones de diseño sencillos y limpios.
Easy onboarding process - a must have to enable my customers to track their orders
Love the look and feel of my new Tracking page. It is very easy to use and informative.
This app has aid in our endeavor to build more trust with our customers! We are a made-to-order brand and handcraft each order, so being able to add our own statuses such as, "in production queue" and "in production" is a new way to communicate this with our customers.
While support was good and the UI was easy, it lacks some features other apps offer, such as the ability to both monitor shipping within Shopify's dashboard and use custom emails (seems you can only do one or the other). Also, I'm always paranoid about adding a new tracking app, in case customers receive dated or duplicate emails, so I checked with support that this definitely wouldn't happen. I was assured, but the day after adding the app and turning on notifications, I got a customer email replying to a Track123 "Delivered" email they just received, for an order that was actually delivered a week ago. No idea yet how many other customers received these emails, but it's exactly what I wanted to avoid.
Hi, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you have experienced and appreciate your detailed comments. We understand that you miss some features. Please rest assured that we have noted your feedback. Our development team is continuously working on enhancing our app, and your input will be valuable in guiding our future updates. We understand your concerns about receiving dated or duplicate emails, which is something we strive to prevent. To ensure that customers stay updated on their orders, especially those that are waiting at pickup points, we send emails for orders that have been delivered within the past 7 days. we are committed to improving this process and have implemented solutions to prevent customers from receiving multiple notifications for the same event. Thank you for your feedback. It is crucial for us to hear from our users to improve our service. We hope to earn back your trust and look forward to serving you better in the future. Best regards, Track123
As a website owner, this tracking app has been a game changer for my business. It allows me to easily monitor all shipments in real-time and keep my customers updated on their orders.
Great app works all the time 100% and fair pricing
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