Track123 Order Tracking
A beautiful order tracker with branded tracking & order lookup
Rating
4.9
feedback
1,429
chart
#24
All reviews
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Oct. 11, 2023
App works really good and easy to install. It shows the tracking right on my site without directing to another page which I like.
Oct. 9, 2023
Great app, the support is nice, the price is good, although I would like some CSS changes
Oct. 8, 2023
Fantastic addition to our store allowing customers to track their orders in real time. www.progripsox.com
Sept. 24, 2023
Great app! Adds an order tracking page to your store. enables customers to check orders themselves.
Sept. 24, 2023
I used to like this app, but will not be able to pay the fee it is charging (Not the reason for my poor review). Anyway, this app (the free version at least) does not work anymore as expected. Order statuses that had been setup by me prior to becoming a paid app, have now become frozen and I cannot even delete them (it tells me it is a paid feature. Okay, so let me delete them now!). The shipment notifications can go out natively from Shopify itself. This app makes the notifications prettier and provides an extra layer of user friendly tracking page onsite. But now, in the free version it refuses to send out an "In Transit" notification to customer. This is VERY unhelpful. Instead, it sends out the Out for Delivery and Delivered notifications only. which means, two notifications usually on the same day!
Hi, Thank you for sharing your feedback with us. We apologize for any inconvenience you have experienced with our app, and we appreciate the opportunity to address your concerns. Regarding the issue with custom order statuses, we understand that this feature is currently available on our Growth plan. However, we'd like to offer you a 7-day free trial so that you can remove the previously customized statuses and explore other growth features during this trial period. In terms of email notifications, we'd like to clarify that your customers can receive shipping confirmation, out for delivery, and delivered emails. Once an order is shipped, your customer can track the status by clicking on the tracking link provided in the email anytime. Regarding you last concerns, the timing of out for delivery and delivered notifications being sent is determined by the efficiency of the carrier. In cases where the carrier operates swiftly, customers may receive the delivered notification shortly after the out for delivery notification.( the package may have been left at the door of delivery address) We hope this clarifies the situation, and we would love to assist you further in making your experience with our app better. Please feel free to reach out if you have any additional questions or concerns. Best regards, Alex from Track123
Sept. 19, 2023
I still dind't use it but looks acessible and easy to check the tracking!
Sept. 19, 2023
Very nice App! Perfect solution for us and our store from Germany. Our Customers like the possibility to have an exact real-time-tracking. The App is easy to use, it has got nice features and a great Support. Thank's very much, we are looking forward to use Track123 and love it!
Sept. 14, 2023
App helped me start and scale an Ecom business. Customer service and/or tech support was also extremely responsive in handling issues. Will recommend the app to anybody in Ecom.
Sept. 12, 2023
Track 123 stands out as a straightforward and effective order tracking application, offering a user-friendly platform to monitor your online purchases. With its sleek and intuitive design, users can effortlessly input their orders by either entering the tracking number or scanning the barcode. The app then seamlessly keeps you informed of your package's status as it progresses through the shipping process. What sets Track 123 apart is its handy push notification feature, ensuring you're promptly notified of any delivery updates. Although there are alternative order tracking apps available, Track 123 excels in its simplicity and efficient.
Aug. 24, 2023
Absolutely fantastic! This app has had a tremendously positive impact on our brand, propelling it to new heights. Its influence has been far-reaching, leaving an indelible mark on our market presence and resonance. The profound assistance it provided has been a key driving force behind the remarkable growth and recognition our brand has achieved.
Aug. 21, 2023
I'd like to express my sincere admiration for Track123 - an absolutely astounding tracking platform that has exceeded my expectations. Since I started using Track123, my experience with tracking packages and shipments has been taken to a whole new level. The user-friendliness of Track123 is simply impressive. From the very beginning, I was captivated by the intuitive interface and the ease with which I could track my packages. The information is clear and well-presented, keeping me always informed about the current status of my shipments. What truly stood out is the incredible speed and accuracy of the updates. It's almost as if Track123 has a magical insight into the exact location of my packages. This has provided me with an incredible peace of mind, especially when I was expecting important items. The ability to set up real-time notifications for status changes has made the process even more seamless. But it's not just the functionality that has impressed me. The customer service of Track123 deserves a special mention as well. Every question I had was answered promptly and professionally. It feels like they genuinely care about their users and are going above and beyond to provide a great experience. Overall, Track123 has amazed me with its outstanding performance, speed, and overall user experience. If you're in search of a tracking platform that surpasses expectations and gives you peace of mind with every shipment, I highly recommend Track123. It has exceeded my expectations in every way, and I'm tremendously grateful for the peace of mind it has provided me. Bravo, Track123!
Aug. 15, 2023
great app for my business, and very easy to use. I recommend. I'm using it for free now, because I have a new business once it starts making more profit, for sure I will upgrade.
Aug. 15, 2023
I recently started using the Track123 app for my Shopify store and it has been a game changer. The app is easy to use and provides a wealth of information about my orders, including tracking numbers, shipping carriers, and delivery dates. It has helped me keep my customers informed and up-to-date on their orders, which has greatly improved the customer experience. Additionally, the app integrates seamlessly with Shopify and has saved me a lot of time and effort when it comes to order tracking. Overall, I am extremely satisfied with the Track123 app andqweqwe highly recommend it to any Shopify store owner.
Aug. 1, 2023
Very professional and quick response time ! incredibly satisfied with the utilization of track 123.