All reviews

Rating Breakdown

  • 5
    93% (831 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2024

Veramente bravi! ottimo servizio, preparati e in poco tempo mi ha risolto il problema l'oeratore si chiamava Tanmay veramente esperto!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Tanmay has been so patient and very kind to jump on calls with me late at night and early morning, ive had some issues with my pixel not firing (not their fault) issues with Fb, It wasnt his job to help me but he went above and beyond to help. Tanmay you are the man!!! Thank you so much i would recommend you to anyone. thanks guys

Using app

--

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 21, 2024

Amazing, thank you for your heelp Tanmay!

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SLEEKY

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

I was facing some issues with my tracking and thanks to Tanmay he helped me fix the issue right away.

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Splnd

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Tanmay, Thank you for your help !

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Zanaro

Using app

7 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi Zanaro, Thank you for your feedback! We're so glad to hear that Tanmay was able to assist you. We appreciate your kind words and are happy to know you're satisfied with the support! Thank you for choosing us!

5 / 5 Share

Nov. 13, 2024

Very helpful customer support! Thank you, Tanmay. Above and beyond :)

Using app

About 4 years

Total reviews

5

Average rating

4.2

Developer Reply

Hi Aurora Heat, Thank you for your feedback! We're thrilled to hear that Tanmay provided exceptional support and went above and beyond to assist you. We truly appreciate your support and are always here to help!

5 / 5 Share

Nov. 13, 2024

Perfect ! Great call with Tanmay :)

Store

LUNARO

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi LUNARO, Thank you for your feedback! We're so glad to hear you had a great call with Tanmay. We truly appreciate your support and are always here to help!

5 / 5 Share

Nov. 12, 2024

Tanmay helped me 3 Times now, perfect work. Im from Germany very very happy with the work. Schöne Grüße aus Deutschland ! :))

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi HerEssence, Thank you for your feedback! We’re thrilled to hear that Tanmay has been able to assist you multiple times and that you're happy with the support. We appreciate your trust in us and look forward to continuing to assist you!

5 / 5 Share

Nov. 12, 2024

Tanmay, He jumped on a call in about 30 seconds after i asked for help. Took him 2min to pinpoint the problem and fixed it. Everybody is happy when customer service is 5 stars. Thanks! cheers

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Crafts and Faith, Thank you for your feedback! We're so glad to hear that Tanmay was able to assist you quickly and efficiently. His prompt support is definitely something we take pride in. We truly appreciate your support and recommendation!

5 / 5 Share

Nov. 8, 2024

Tanmay is super, thank you for the help ! :)

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Colanero Milano, Thank you for your feedback! We're thrilled to hear that Tanmay was able to assist you so well. He truly goes above and beyond to help. We appreciate your kind words and support!

5 / 5 Share

Nov. 8, 2024

The best pixel app on shopify , customer support helped me a lot. They are really caring. If u never use before , i suggest u to try it ;)

Using app

33 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Hi Nordic Gentlemen, Thanks for your great review! We're so glad to hear that you had a positive experience with our customer support team. We always aim to be helpful and caring, so it’s wonderful to know we were able to assist you. We appreciate your recommendation and support!

5 / 5 Share

Nov. 5, 2024

^very helpful costumer service thank you!

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OCATI

Using app

About 15 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi OCATI, Thanks so much for your feedback! We're thrilled to hear that you had a great experience with our support team. We always aim to provide fast and helpful assistance. We appreciate your support and look forward to continuing to help you!

5 / 5 Share

Nov. 4, 2024

We are very happy with the app and support team. Tanmay helped me how to setup the app in proper way. I highly recommend this app!

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TiCAA

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi TiCAA, Thank you for your kind feedback! We're thrilled to hear that Tanmay was able to assist you in setting up the app properly. We’re glad to have you as a customer and appreciate your recommendation! If you need any further assistance, feel free to reach out. Thanks again!

5 / 5 Share

Nov. 4, 2024

Tanmay was very helpful with fixing my problem with the purchase tracking.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi OneMoreCandy, Thank you for sharing your experience! We're so glad to hear that Tanmay was able to assist you in fixing your purchase tracking issue. If you need any further help, don't hesitate to reach out. Thanks again!

5 / 5 Share

Oct. 31, 2024

Tanmay best support thank you

Store

Cevery

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cevery, Thank you for your feedback! We're delighted to hear that you had a great experience with Tanmay's support. Providing excellent service is our priority, and we're glad he could assist you effectively. We appreciate your support!

5 / 5 Share

Oct. 31, 2024

Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie

Using app

About 2 hours

Total reviews

3

Average rating

4.0

Developer Reply

Hi Kylie, Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for. We’re here if you need anything else and appreciate your recommendation!

5 / 5 Share

Oct. 31, 2024

Thank you for your work ETIEN!

Store

Zapito

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

I would like to start with a huge shout out to Tanmay who patiently showed and explained everything. He even checked every settings himself to make sure the set up was perfect and pixel working fine. He even explained how Facebook's event manager works and explained everything about pixel, how it captures data, how it works. In one word, OUTSTANDING. Thank you so much Tanmay.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi TINDU PICKS, Thank you for your fantastic feedback! We’re thrilled to hear that Tanmay provided such thorough assistance and made your setup process seamless. It's great to know that the support was helpful and knowledgeable. Your satisfaction is our priority! We appreciate your support!

5 / 5 Share

Oct. 18, 2024

Easy to use and best customer service (Tanmay) !

Store

WYDROW

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi WYDROW , Thank you for your feedback! We're delighted to hear that you found the app easy to use and that Tanmay provided you with excellent customer service. Your support means a lot to us, and we're here to help whenever you need!

5 / 5 Share

Oct. 14, 2024

Coming from the "native" Shopify/Meta - Integration it is a pure joy to finally have some REAL support! Tanmay is very competent and commited to solve issues and takes time to explain the background as well... Very happy with the support and as well with the app so far! Recommended

Using app

14 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi DisagrEE, Thank you for your feedback! We’re thrilled to hear that Tanmay provided you with the real support you were looking for, and that he took the time to explain everything thoroughly. Your satisfaction is important to us, and we're glad you're happy with both the app and the assistance provided. We appreciate your recommendation!