All reviews

Rating Breakdown

  • 5
    235% (847 ratings)
  • 4
    4% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    12% (44 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2025

Very quick response and great quality support! Just starting to use the app, but with this support , I think we re in for the long run!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2025

Etien best supporter in Trackify

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2025

Der Support war echt klasse, wir sind durch meine Fragen durchgegangen und es wurde alles soweit beantwortet!

Store

Amarelu

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass unser Support-Team alle Ihre Fragen beantworten konnte. Wir sind immer gerne für Sie da!

5 / 5 Share

April 28, 2025

etien is very good support helpful

Store

Elevanu

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Etienne provided helpful support. We’re always here to assist you!

5 / 5 Share

April 26, 2025

Trackify X has completely transformed how I manage and optimize my Facebook pixel data—installation was seamless, and the dashboard is intuitive and powerful. But what truly sets them apart is their top-tier customer service. The team not only responded promptly to my questions, they even gave me a call to walk through setup and answer everything in real time. Their proactive, hands-on assistance got me up and running faster than I ever expected. Highly recommend Trackify X for anyone serious about tracking and scaling their Shopify store!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We’re thrilled to hear that Trackify X has made a significant difference in managing and optimizing your Facebook pixel data. Our team is dedicated to providing hands-on, proactive support, and we’re glad it helped you get up and running quickly. Your recommendation means a lot to us, and we’re always here to assist you in scaling your Shopify store!

5 / 5 Share

April 15, 2025

Bardzo sprawny support, pomoc w 10 minut. Profesjonalne załatwienie sprawy.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Dziękujemy za miłe słowa! Cieszymy się, że nasz zespół wsparcia mógł pomóc tak szybko i profesjonalnie. Zawsze staramy się zapewnić najwyższy poziom obsługi!

5 / 5 Share

April 12, 2025

Excellent app! What impressed me most, besides the features, was the support: always fast, attentive and ready to answer any questions. Thanks to the entire team for the opportunity to use such an efficient and well-developed app!

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re glad to hear that both the app’s features and our support team met your expectations. Your satisfaction is our priority, and we appreciate the opportunity to assist you with our app.

5 / 5 Share

April 8, 2025

Quiero hacer esta reseña en español para que otros administradores de negocio que hablen español se animen a usar esta aplicación que es excelente, configuración sencilla, increíble atención al cliente y definitivamente las ventas desde el día 1 se ven impactadas por el cambio.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchísimas gracias por compartir tu experiencia! Nos alegra saber que la configuración fue sencilla y que nuestro equipo de atención al cliente pudo ayudarte eficazmente. Es un honor que recomiendes nuestra aplicación a otros emprendedores hispanohablantes. Estamos comprometidos en ofrecer soluciones que impacten positivamente en tus ventas desde el primer día. ¡Gracias por confiar en nosotros!

5 / 5 Share

March 27, 2025

Great customer service. A+

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback and are delighted that you had a positive experience with our support team.

5 / 5 Share

March 22, 2025

Very helpful support.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! We're glad we could help get everything set up smoothly for your store. We are always here if you need further assistance.

5 / 5 Share

March 20, 2025

Wonderful support provided by Mr. Deep. Thanks

Store

Airtex

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your kind words. We're delighted to hear that our support team provided you with excellent support. Your satisfaction is our priority, and we're always here to assist you.

5 / 5 Share

March 16, 2025

Store

SUNTAL

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We're glad we could help get everything set up smoothly for your store. We truly appreciate the recommendation and are always here if you need further assistance.

5 / 5 Share

March 10, 2025

Great support team ! They are really reactive and very efficient ! They help you with whatever you need. For me it's perfect to have a helpful client service as a beginner in Shopify. This app was recommended to me by e-commerce experts, now i understand why.

Store

Tolmea

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re delighted to hear that our support team has been responsive and helpful during your Shopify journey. It means a lot to know that Trackify is meeting your expectations and earning the trust of both beginners and e-commerce experts. We're always here if you need further assistance! — The Trackify Team

5 / 5 Share

March 10, 2025

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our support team.

5 / 5 Share

March 2, 2025

I just wanted to take a moment to thank Etienne for their excellent support. The assistant I worked with was incredibly helpful and responsive to my issue. They took the time to thoroughly explain the steps needed to resolve my concerns and provided clear instructions, making the process much easier for me. Thanks to their help, I was able to get my Pixel properly set up and start tracking the "Purchase" event correctly on Facebook. I truly appreciate their dedication and quick assistance. I highly recommend Trackify for anyone looking for a reliable tracking solution. The support team is fantastic, and they make sure to address any issues promptly

Store

SLEEKY

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're glad Etienne could help you get everything set up and tracking properly. We truly appreciate your recommendation and are always here if you need anything else! — The Trackify Team

5 / 5 Share

Feb. 8, 2025

Great app and service. My Pixel didn't track properly all the time, I noticed a huge difference on the first day of using the app. I also received help when I asked about problems. I am very satisfied!

Using app

About 12 hours

Total reviews

16

Average rating

5.0

Developer Reply

Thanks for the feedback! We are happy our support team was able to resolve your issue quickly.

5 / 5 Share

Feb. 7, 2025

⭐⭐⭐⭐⭐ Outstanding Customer Service! I had an amazing experience with their customer support! They were incredibly responsive, friendly, and went above and beyond to help me with my issue.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your incredible review! We are happy to know our support team gave you a 5-star experience. :)

5 / 5 Share

Jan. 28, 2025

geat job

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

2 / 5 Share

Jan. 25, 2025

Bad Experience with the app, in a week it crashed 2 times, none of the app reps informed me so we were running without a pixel... this is NOT cool. the app initially looked very promising due to the multiple pixels etc, However they must work on their STABILITY and actually inform store owner & tell them what to do when the app crashes (i had to go to event manager and then understand that for 2 days the app isn't sending any server events...)

Using app

7 months

Total reviews

6

Average rating

3.2

Developer Reply

We sincerely apologize for your recent bad experience, the recent outages were due to Los Angeles wildfires severing a core network cable to our main Quadranet server facility that houses our largest server, which powers Trackify - and that is why this outage has lasted so long.

5 / 5 Share

Jan. 16, 2025

it's a good application and the support is very effective. thank you. I recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends AKTOPAS, Thank you for leaving us a review! We are delighted to know that our application has met your expectations and that our fantastic support team was able to assist you effectively.