All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
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5 / 5 Share

June 19, 2024

Customer service was very supportive. Tanmay provided excellent assistance, ensuring everything went smoothly. The live chat also responded quickly and clearly whenever we had any concerns. Highly recommend their service!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at eCamShopping Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Aug. 29, 2022

Ive tried other apps but the results were bad. I don't know how trackify does it I only trust them for my reporting that i've now added it to all of my stores. It actually sends over the majority of the data which helps me scale my fb ads.

Using app

12 minutes

Total reviews

9

Average rating

3.3

Developer Reply

Hello to our friends at Fc Sports Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 29, 2022

The support I was given was amazing. I was able to chat with someone via zoom as I was confused about a few things. They helped me out a lot and helped me understand the way the system works. Thanks again for your help.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello, friends at Darlin' Daisy Boutique We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

4 / 5 Share

Aug. 29, 2022

Very fast support .................................................................... Helpfull and educated

Store

Verasos

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Verasos Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 22, 2022

Great customer support answering questions, worth the cost just for that. Great for checking my facebook stats.

Store

Aviddo

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Aviddo We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 22, 2022

Assistance is great and quick (thanks Dylan!). Yet to test the app for results, but seems promising.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Rolling Square Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 22, 2022

Fast customer support, made the process 10x easier. I am thankful for Deepanjoy for helping me through the setup process and answering all my questions.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from CenteMind Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 18, 2022

Helpful for having better stats and analytics. Easy to configure and seems that it helps for firing more events to FB Ads. Had some issues with a translation app, but they found a solution. Thanks particularly to Dylan for the help.

Using app

10 months

Total reviews

11

Average rating

5.0

Developer Reply

Hello to our friends at The Grand Warehouse Thanks for the awesome review. We're so delighted to hear that Dylan was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Aug. 16, 2022

Great help for my tracking. Now I can make accurate decisions based on date. Also facebook is not directly connected to my store which is important for me regarding blocks. Now I can finally move on again! Thanks Trackify!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Sorandi.nl Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 16, 2022

I think am beginning to love this app as the set up was easy with the help of Deepanjoy. i hope as i keep using and discovering more features and possibilities with the app every thing works well and brings good ROI i will definitely recommend anyone to use this app...

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from getshapy.com Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 11, 2022

Fantastic support by Dylan! He helped resolve my issues very effectively and efficiently. Highly recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Shower Curtain Emporium Thanks for the awesome review. We're so delighted to hear that Dylan was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Aug. 3, 2022

I used trackify to configure my facebook pixel, and also they were quick to make a videocall with me and make sure everything was configured properly and optimize the results.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at lamareabajamexico Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 3, 2022

Love this app, mainly because of the support. Deepanjoy has helped me through the process of setting up via video call. HIGHLY recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SSensials Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Aug. 2, 2022

The app is so helpful for any Shopify store. I want to give a shoutout to the customer support team, in particular Deepanyjoy! He spent a half hour helping me set everything up! I used trackify about 2 years ago, the app was great, but the support team at the time was rude. My experience today really changed my mind about this team and app! Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at cradleshop Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

July 31, 2022

Very easy to install and great customer support, if you have any problem they'll jump on a call with you and solve it. Track is great for both tikotk and facebook

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Luna Jewel IT Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We sincerely appreciate this thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success!! Tanu & The Trackify Support Team

5 / 5 Share

May 22, 2024

Deepanjoy is the man! he was super patient and helped me as much as possible! i was able to move my pixel from 1 location to the other. highly recommend Deepanjoy and the app. It has also helped me track so much better than ever before!

Using app

Almost 2 years

Total reviews

9

Average rating

4.6

Developer Reply

Hello to our friends at oz supplyz Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

July 22, 2022

Just started using the app. Very easy to install and the tutorial videos help alot. First thing i did was back up my pixel. Customer support was fast to respond as well to make sure my installation was correct.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello, friends at USACustomStore We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

July 18, 2022

Some of the settings are a bit confusing and hard to understand, but for what I needed this for (getting accurate pixel data) it works really well (so far, at least... only been using it for a day). If your ads manager isn't giving you accurate data since iOS 14 then I'd definitely recommend this

Using app

13 days

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends at Buddha's Belly Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the recommendation! Tanu & The Trackify Support Team

5 / 5 Share

July 15, 2022

Great Support! I had a big pixel problem already before I installed trackify. Could solve the problem together with trackify within a few minutes via zoom.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at spiritofesoterik Thanks for the awesome review. We're so happy to hear that you are enjoying Trackify X. We are happy our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

July 13, 2022

Great app and customer service they help me a lot with the implementation of the pixel and create the event

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Braided Milano Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team