All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2022

I had some issues with my Facebook pixel correctly and accurately attributing events to my FB ads. Installed Trackify and resolved all the issues. Customer service/support has been most impressive. Trackify is a must have for FB ads.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello, friends at TrollTrue We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

June 13, 2022

The team is supper helpful and responsive. They know what they are doing and explain to me step by step

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Tonys Finest Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X, and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

June 8, 2022

The after-sales staff is really patient and professional, and I look forward to his wonderful report on the results, which I hi continued to follow.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at GTRACING Gaming Chair Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

June 6, 2022

The best app for money to fix the IOS issues when it comes to running paid ads on facebook and Tiktok.

Using app

3 months

Total reviews

20

Average rating

5.0

Developer Reply

Hello to our friends at Grill Your Ass Off Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team

5 / 5 Share

June 6, 2022

Thanks for the awesome support. The best support and app so far! I was having a hard time finding an app for pixel tracking and API but this is the one you truly need. Not only that they track well but also the optimization is good. Just want to thank the support team for assisting me with my concern.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Tmall327 Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X, and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

May 20, 2024

The support is really quick, was able to solve the issue with Tanmay in less than 5 minutes! Such a relief that they have great support and the app is really incredible and I have been using them for years now.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at zee888ph Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

June 4, 2022

The app is working great so far. The best part is their support team which is very responsive and helpful. Deepanjoy assisted me with confirming everything was worrking fine and he was very informative and transparent. Great work guys!

Using app

8 months

Total reviews

3

Average rating

2.3

Developer Reply

Hello to our friends at wickedafstore Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X and that Deepanjoy was able to assist you. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

June 3, 2022

Fantastic customer support!! Deepanjoy was extremely patient and helpful, great experience! App is good too

Store

Geminia

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Geminia Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

June 2, 2022

Amazing app to have linked on your store and the guys at Trickify reply extremely quickly, meaning help is always at hand.

Store

DRI-MAT

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at DRI-MAT We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

May 24, 2022

Deepanjoy helpt me directly with the installation through sharing screen and explained everything. The number are now more accurate than before. I would definitly recommend.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at skinlaundry Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Trackify Support Team

1 / 5 Share

May 23, 2022

I'm having a bad experience with the app. In our first contact, they told that could resolve my problem after signing on the onboarding. Until now, I haven't resolved what I needed and didn't receive my onboarding call (I scheduled the meeting and they didn't show up, without saying anything before) I'll wait for this onboarding call and if everything's okay I'll change my review. For now, promised what they can't deliver. The app looks very little flexible and adaptable to the custommer's needs.

Using app

6 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Trackify. I am sorry to hear that your issue was not resolved during your first interaction with our support team. I have taken this case upon priority and am personally following up to ensure that your issue is resolved ASAP. We love to offer complimentary live screen-share calls to all our valued clients - but it sounds like we missed our appointment, which is not normal around here. Sincerest apologies if we missed the mark. I will ensure that you receive your onboarding call ASAP without fail. Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Trackify Support Team

5 / 5 Share

May 17, 2022

We have been using Trackify for a few months and it was one of the best decisions so far. We can now track all the data that are coming from Facebook which helped us a lot in growing our business.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from UniqueVisionLLC Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team

5 / 5 Share

May 16, 2022

Just the best app, excellent and very fast support, I'm very happy with Trackify, I will use it forever.

Store

SIERO

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at SIERO Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

May 13, 2022

I think the initiate checkout didn't fire with my theme and I asked the support. In less than 5 minutes I got the answers and learned the way to see if the IC fires. Thanks very much!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at kitchendulce.com Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

May 5, 2022

We gebruiken de app nu al meer dan een jaar en werkt naar behoren. We zijn er blij mee en de klantenservice met Sunny werkt snel en efficient.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hallo aan onze vrienden bij Aurélien Bedankt voor de geweldige recensie. We zijn verheugd om te horen dat je geniet van de Trackify X-app. We zullen ervoor zorgen dat we uw vriendelijke woorden doorgeven aan Sunny, waarvan we weten dat ze uw reactie graag zullen lezen. We doen er alles aan om elke handelaar te helpen en ik ben blij dat we het doel voor u hebben bereikt. Wij wensen u en uw winkel veel succes! Proost, Pushpesh en het Trackify-ondersteuningsteam

5 / 5 Share

May 2, 2022

ben goed geholpen door sunny, hij heeft de tijd genomen voor me en me stap voor stap door het proces begeleid

Store

Jusky

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hallo aan onze vrienden bij Jusky Bedankt voor de geweldige recensie. We zijn zo blij om te horen dat je van Trackify X geniet. We doen er alles aan om elke handelaar te helpen en ik ben blij dat we het doel voor je hebben bereikt. Wij wensen u en uw winkel veel succes! Proost, Pushpesh en het Trackify-ondersteuningsteam

5 / 5 Share

April 29, 2022

Just started using it and my pixel tracking has improved significantly. I needed their customer support to fix an issue and Dylan responded me within 10 minutes clarifying everything I needed to know! Definitely recommend it!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at PetOdyssey Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed! Thank you for this great recommendation :-) Tanu & The Trackify Support Team

5 / 5 Share

April 14, 2022

Great team, set up for me and took me through everything personally. Great app! Would highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Love Lovers Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 12, 2022

Just started using it. Really looking forward to seeing its benefits considering the current problems with pixel data. Fantastic support!! Deepanjoy got on a call immediately and guided me through the steps. 5 stars!

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends from Sang-e-meel Publications Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

April 11, 2022

So far so good! We are always having troubles with the Facebook tracking, but hopefully Trackify continues to keep us as close to normal as possible

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at The UDG Book Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the Trackify Support Team